TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to use It was easy to follow instructions an do my own taxes
Date published: 2023-01-31
Rated 3 out of 5 by from Product is not as good as it use to be. Had a lot of problems with connecting through the internet. Program kept hanging up. Had trouble with payment processing and the uploading the returns. NOT VERY HAPPY WITH YOUR PRODUCT AT THIS TIME. I have been using your product for many years.
Date published: 2023-01-31
Rated 4 out of 5 by from Good service, more fees I have used turbo tax for years always loved their service, however this year I am knocking off a star for the fees added. I started a business, and moved. What used to be free now cost me over 200 bucks off my refund. Maybe next year I will explore other options.
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and easy Quick and helpful, you just answer the questions presented providing info when needed, and they take care of the rest.
Date published: 2023-01-31
Rated 1 out of 5 by from Turbo Ta been helpful to me that's why I file wite Wonderful service and helpful through each process
Date published: 2023-01-31
Rated 5 out of 5 by from Grrrreat! TurboTax makes everything so much easier for the average person to submit their taxes. What a pleasure to have so many tips and tricks provided during the easy setup process!
Date published: 2023-01-31
Rated 5 out of 5 by from Very Easy Going I use TurboTax every year. Its very easy to use. My return always comes very quickly.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo is great! I would def use them again !!!!! Turbo made my return simple and easy. I would use them again.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was easy It was very easy and helpful. AFFORDABLE!!!!!!!!!!!
Date published: 2023-01-31
Rated 5 out of 5 by from Great service very quick I folloed the promps and everything was quick and easy. I plan to use Turbotax again next year.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use It was easy to follow instructions an do my own taxes
Date published: 2023-01-31
Rated 3 out of 5 by from Product is not as good as it use to be. Had a lot of problems with connecting through the internet. Program kept hanging up. Had trouble with payment processing and the uploading the returns. NOT VERY HAPPY WITH YOUR PRODUCT AT THIS TIME. I have been using your product for many years.
Date published: 2023-01-31
Rated 4 out of 5 by from Good service, more fees I have used turbo tax for years always loved their service, however this year I am knocking off a star for the fees added. I started a business, and moved. What used to be free now cost me over 200 bucks off my refund. Maybe next year I will explore other options.
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and easy Quick and helpful, you just answer the questions presented providing info when needed, and they take care of the rest.
Date published: 2023-01-31
Rated 1 out of 5 by from Turbo Ta been helpful to me that's why I file wite Wonderful service and helpful through each process
Date published: 2023-01-31
Rated 5 out of 5 by from Grrrreat! TurboTax makes everything so much easier for the average person to submit their taxes. What a pleasure to have so many tips and tricks provided during the easy setup process!
Date published: 2023-01-31
Rated 5 out of 5 by from Very Easy Going I use TurboTax every year. Its very easy to use. My return always comes very quickly.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo is great! I would def use them again !!!!! Turbo made my return simple and easy. I would use them again.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was easy It was very easy and helpful. AFFORDABLE!!!!!!!!!!!
Date published: 2023-01-31
Rated 5 out of 5 by from Great service very quick I folloed the promps and everything was quick and easy. I plan to use Turbotax again next year.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3289