TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Happyclient2023 from
TURBO TAX IS EASY TO WOK WITH
TurboTax is an easy way to file your taxes without leaving your place and waiting for too long. The program guides you to all the necessary areas to add your forms need it; for a little extra money, you can also get the required protection if you believe IRS will ask you for more. The best thing is that you don need to pay from your pocket at the moment, it can be deducted from your found.
Date published: 2023-01-28
Rated 3 out of 5 by
Nana30 from
Doesn't take you through correct prompts
Used to be super user friendly. The past few years have been a nightmare. I try to get my taxes filed the day I get my W-2 back, and this year and last my returns have gotten rejected several times because the prompts do not take me through all of the information needed, and even when they say not to worry because they will walk you through fixing your return, it doesn't.
Date published: 2023-01-28
Rated 5 out of 5 by
srfritz1969 from
Turbo Tax is easy and helpful
Easy step by step tax process that is precise and stress-free.
Date published: 2023-01-28
Rated 5 out of 5 by
trepalm2 from
Turbo Tax
Very easy to use, very helpful. It’s free and I will continue using this
Date published: 2023-01-28
Rated 5 out of 5 by
KarenJames63 from
Turbo Tax makes it super simple!!
I've used Turbo Tax for many years in a row and they store my information so it is a breeze to complete my tax returns!
Date published: 2023-01-28
Rated 5 out of 5 by
Bonnie 50 from
Completed my taxes in my pajamas!
I have used turbo tax for several years, and always get the full refund possible! I feel confident about the product and my final returns.
Date published: 2023-01-28
Rated 5 out of 5 by
C Troy from
Turbo Tax is the best
The website is very easy to use and they have the help when you need it
Date published: 2023-01-28
Rated 3 out of 5 by
thejadeforest from
Easy to use, but they're so sneaky with extra fees
In order to get the Child Dependent Tax Credit, I was forced to upgrade to the pay version - $39. Then I was forced to pay another $39 when it was time to do State taxes. When it came to choose the payment method for these fees, TurboTax told me I should just pay using my refund. In order to do this, they wanted ANOTHER $39 processing fee. I chose to use my credit card to get out of that one. This is the first year I've had to pay. TurboTax is very user friendly and probably the best user experience, but I don't appreciate these sneaky fees. They didn't do it as bad in the past.
Date published: 2023-01-28
Rated 5 out of 5 by
TKnursie from
The best
Great. Easy and affordable. Understandable i love using this service.
Date published: 2023-01-28
Rated 5 out of 5 by
Fircrest from
Tax Prep
Excellent, thorough and quick, and maximize refund.
All TurboTax® Offerings Reviews - Page 3288
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Happyclient2023 from
TURBO TAX IS EASY TO WOK WITH
TurboTax is an easy way to file your taxes without leaving your place and waiting for too long. The program guides you to all the necessary areas to add your forms need it; for a little extra money, you can also get the required protection if you believe IRS will ask you for more. The best thing is that you don need to pay from your pocket at the moment, it can be deducted from your found.
Date published: 2023-01-28
Rated 3 out of 5 by
Nana30 from
Doesn't take you through correct prompts
Used to be super user friendly. The past few years have been a nightmare. I try to get my taxes filed the day I get my W-2 back, and this year and last my returns have gotten rejected several times because the prompts do not take me through all of the information needed, and even when they say not to worry because they will walk you through fixing your return, it doesn't.
Date published: 2023-01-28
Rated 5 out of 5 by
srfritz1969 from
Turbo Tax is easy and helpful
Easy step by step tax process that is precise and stress-free.
Date published: 2023-01-28
Rated 5 out of 5 by
trepalm2 from
Turbo Tax
Very easy to use, very helpful. It’s free and I will continue using this
Date published: 2023-01-28
Rated 5 out of 5 by
KarenJames63 from
Turbo Tax makes it super simple!!
I've used Turbo Tax for many years in a row and they store my information so it is a breeze to complete my tax returns!
Date published: 2023-01-28
Rated 5 out of 5 by
Bonnie 50 from
Completed my taxes in my pajamas!
I have used turbo tax for several years, and always get the full refund possible! I feel confident about the product and my final returns.
Date published: 2023-01-28
Rated 5 out of 5 by
C Troy from
Turbo Tax is the best
The website is very easy to use and they have the help when you need it
Date published: 2023-01-28
Rated 3 out of 5 by
thejadeforest from
Easy to use, but they're so sneaky with extra fees
In order to get the Child Dependent Tax Credit, I was forced to upgrade to the pay version - $39. Then I was forced to pay another $39 when it was time to do State taxes. When it came to choose the payment method for these fees, TurboTax told me I should just pay using my refund. In order to do this, they wanted ANOTHER $39 processing fee. I chose to use my credit card to get out of that one. This is the first year I've had to pay. TurboTax is very user friendly and probably the best user experience, but I don't appreciate these sneaky fees. They didn't do it as bad in the past.
Date published: 2023-01-28
Rated 5 out of 5 by
TKnursie from
The best
Great. Easy and affordable. Understandable i love using this service.
Date published: 2023-01-28
Rated 5 out of 5 by
Fircrest from
Tax Prep
Excellent, thorough and quick, and maximize refund.
All TurboTax® Offerings Reviews - Page 3288
Date published: 2023-01-28