TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS EASY TO WOK WITH TurboTax is an easy way to file your taxes without leaving your place and waiting for too long. The program guides you to all the necessary areas to add your forms need it; for a little extra money, you can also get the required protection if you believe IRS will ask you for more. The best thing is that you don need to pay from your pocket at the moment, it can be deducted from your found.
Date published: 2023-01-28
Rated 3 out of 5 by from Doesn't take you through correct prompts Used to be super user friendly. The past few years have been a nightmare. I try to get my taxes filed the day I get my W-2 back, and this year and last my returns have gotten rejected several times because the prompts do not take me through all of the information needed, and even when they say not to worry because they will walk you through fixing your return, it doesn't.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is easy and helpful Easy step by step tax process that is precise and stress-free.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax Very easy to use, very helpful. It’s free and I will continue using this
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax makes it super simple!! I've used Turbo Tax for many years in a row and they store my information so it is a breeze to complete my tax returns!
Date published: 2023-01-28
Rated 5 out of 5 by from Completed my taxes in my pajamas! I have used turbo tax for several years, and always get the full refund possible! I feel confident about the product and my final returns.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is the best The website is very easy to use and they have the help when you need it
Date published: 2023-01-28
Rated 3 out of 5 by from Easy to use, but they're so sneaky with extra fees In order to get the Child Dependent Tax Credit, I was forced to upgrade to the pay version - $39. Then I was forced to pay another $39 when it was time to do State taxes. When it came to choose the payment method for these fees, TurboTax told me I should just pay using my refund. In order to do this, they wanted ANOTHER $39 processing fee. I chose to use my credit card to get out of that one. This is the first year I've had to pay. TurboTax is very user friendly and probably the best user experience, but I don't appreciate these sneaky fees. They didn't do it as bad in the past.
Date published: 2023-01-28
Rated 5 out of 5 by from The best Great. Easy and affordable. Understandable i love using this service.
Date published: 2023-01-28
Rated 5 out of 5 by from Tax Prep Excellent, thorough and quick, and maximize refund.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS EASY TO WOK WITH TurboTax is an easy way to file your taxes without leaving your place and waiting for too long. The program guides you to all the necessary areas to add your forms need it; for a little extra money, you can also get the required protection if you believe IRS will ask you for more. The best thing is that you don need to pay from your pocket at the moment, it can be deducted from your found.
Date published: 2023-01-28
Rated 3 out of 5 by from Doesn't take you through correct prompts Used to be super user friendly. The past few years have been a nightmare. I try to get my taxes filed the day I get my W-2 back, and this year and last my returns have gotten rejected several times because the prompts do not take me through all of the information needed, and even when they say not to worry because they will walk you through fixing your return, it doesn't.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is easy and helpful Easy step by step tax process that is precise and stress-free.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax Very easy to use, very helpful. It’s free and I will continue using this
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax makes it super simple!! I've used Turbo Tax for many years in a row and they store my information so it is a breeze to complete my tax returns!
Date published: 2023-01-28
Rated 5 out of 5 by from Completed my taxes in my pajamas! I have used turbo tax for several years, and always get the full refund possible! I feel confident about the product and my final returns.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is the best The website is very easy to use and they have the help when you need it
Date published: 2023-01-28
Rated 3 out of 5 by from Easy to use, but they're so sneaky with extra fees In order to get the Child Dependent Tax Credit, I was forced to upgrade to the pay version - $39. Then I was forced to pay another $39 when it was time to do State taxes. When it came to choose the payment method for these fees, TurboTax told me I should just pay using my refund. In order to do this, they wanted ANOTHER $39 processing fee. I chose to use my credit card to get out of that one. This is the first year I've had to pay. TurboTax is very user friendly and probably the best user experience, but I don't appreciate these sneaky fees. They didn't do it as bad in the past.
Date published: 2023-01-28
Rated 5 out of 5 by from The best Great. Easy and affordable. Understandable i love using this service.
Date published: 2023-01-28
Rated 5 out of 5 by from Tax Prep Excellent, thorough and quick, and maximize refund.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3288