TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
Bob R 43 from
Not as good as it once was!
I've been using Turbo Tax for 20+ years. For some reason in the last few years, you've made it less user friendly and more cumbersome to deal with. I'm really disappointed.
Date published: 2021-02-27
Rated 5 out of 5 by
aboucher from
TurboTax is great!
Did my taxes in a few hours with ease. I will be getting my money in my checking account in a few weeks!
Date published: 2021-02-27
Rated 5 out of 5 by
JoeShmoe96 from
Easy Peazy
I am not sure if that is how you spell the second word but overall a good time.
Date published: 2021-02-27
Rated 2 out of 5 by
JohnDoe9999999 from
Great - If Your Tax Situation Never Changes
Really enjoyed using it to file last year, but this year it caused quite a bit of frustration. After importing all of last years information, it allowed me to select which items would/would not carry over to this year. This appeared to be working just fine, until I attempted to finish my return - at which point I then had multiple items requiring my attention. Every last one of which was an item I had asked not to carry over into this year. I restarted the process and the exact same thing occurred. I was eventually able to file by finding various ways to re-delete all of these items. It was a real pain, and really unfortunate because TurboTax worked great for us last year and I had hoped it would save us time this year.
Date published: 2021-02-27
Rated 4 out of 5 by
Mardi29 from
Reliable Source!
Great source to be able to come and go as you choose. Been working on this for weeks and it is great that I am able to come back whenever I am able to.
Date published: 2021-02-27
Rated 5 out of 5 by
Twinsmom84 from
awesome
they are great everyone should try it first year using
Date published: 2021-02-27
Rated 5 out of 5 by
Rick the boatman from
Turbo tax is easy to follow
Turbo tax is easy to follow, screen to screen, and prompts you to review answers when necessary. I did not use live tax advise.
Date published: 2021-02-27
Rated 5 out of 5 by
StacyK12 from
Love TurboTax
TurboTax always makes filing taxes stress free. I love the ease of inputting all your information and how they coordinate with ADP to input your W2 forms. I will definitely be using TurboTax for many years!
Date published: 2021-02-27
Rated 2 out of 5 by
LC46 from
$40 Charge to Pay with Refund
I have filed with Turbo Tax for 8 years now. I was hesitant this year due to the second stimulus check issue, but I decided convenience was easier for me this year. Filing my taxes is a pretty quick and simple process, and I'm okay with paying the $40 fee for services as well as the $40 fee for my state taxes. The $40 fee for using my refund to pay Turbo Tax those fees..... is ridiculous. Has this always been the policy? Maybe. Considering the economic instability nipping at the heels of working class Americans during this Pandemic, it just seems like that fee is taking advantage. The process of actually filing the taxes was super streamlined and easy.... so I will say that is a positive.
Date published: 2021-02-27
Rated 5 out of 5 by
fiumario from
OUTSTANDING!
It has improved greatly the last few years - will continue to use.
All TurboTax® Offerings Reviews - Page 3232
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
Bob R 43 from
Not as good as it once was!
I've been using Turbo Tax for 20+ years. For some reason in the last few years, you've made it less user friendly and more cumbersome to deal with. I'm really disappointed.
Date published: 2021-02-27
Rated 5 out of 5 by
aboucher from
TurboTax is great!
Did my taxes in a few hours with ease. I will be getting my money in my checking account in a few weeks!
Date published: 2021-02-27
Rated 5 out of 5 by
JoeShmoe96 from
Easy Peazy
I am not sure if that is how you spell the second word but overall a good time.
Date published: 2021-02-27
Rated 2 out of 5 by
JohnDoe9999999 from
Great - If Your Tax Situation Never Changes
Really enjoyed using it to file last year, but this year it caused quite a bit of frustration. After importing all of last years information, it allowed me to select which items would/would not carry over to this year. This appeared to be working just fine, until I attempted to finish my return - at which point I then had multiple items requiring my attention. Every last one of which was an item I had asked not to carry over into this year. I restarted the process and the exact same thing occurred. I was eventually able to file by finding various ways to re-delete all of these items. It was a real pain, and really unfortunate because TurboTax worked great for us last year and I had hoped it would save us time this year.
Date published: 2021-02-27
Rated 4 out of 5 by
Mardi29 from
Reliable Source!
Great source to be able to come and go as you choose. Been working on this for weeks and it is great that I am able to come back whenever I am able to.
Date published: 2021-02-27
Rated 5 out of 5 by
Twinsmom84 from
awesome
they are great everyone should try it first year using
Date published: 2021-02-27
Rated 5 out of 5 by
Rick the boatman from
Turbo tax is easy to follow
Turbo tax is easy to follow, screen to screen, and prompts you to review answers when necessary. I did not use live tax advise.
Date published: 2021-02-27
Rated 5 out of 5 by
StacyK12 from
Love TurboTax
TurboTax always makes filing taxes stress free. I love the ease of inputting all your information and how they coordinate with ADP to input your W2 forms. I will definitely be using TurboTax for many years!
Date published: 2021-02-27
Rated 2 out of 5 by
LC46 from
$40 Charge to Pay with Refund
I have filed with Turbo Tax for 8 years now. I was hesitant this year due to the second stimulus check issue, but I decided convenience was easier for me this year. Filing my taxes is a pretty quick and simple process, and I'm okay with paying the $40 fee for services as well as the $40 fee for my state taxes. The $40 fee for using my refund to pay Turbo Tax those fees..... is ridiculous. Has this always been the policy? Maybe. Considering the economic instability nipping at the heels of working class Americans during this Pandemic, it just seems like that fee is taking advantage. The process of actually filing the taxes was super streamlined and easy.... so I will say that is a positive.
Date published: 2021-02-27
Rated 5 out of 5 by
fiumario from
OUTSTANDING!
It has improved greatly the last few years - will continue to use.
All TurboTax® Offerings Reviews - Page 3232
Date published: 2021-02-27