TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great support I enjoyed the simplicity and convenience of being able to file at home and I feel confident I filed correctly because any time I had a question I could reach out to a person that could help. Personally I dislike the robot assistance, the answers never seem to help, so the ability to get a live person either on the phone or via chat is wonderful!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax has done the job for me! My questions for my live expert was answered in language that cleared up any confusion on my part. Very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent and easy to use This was so easy to do a no-brainer I love TurboTax
Date published: 2021-02-27
Rated 5 out of 5 by from Quick & Easy Completed my return quickly, but received an Error message before finishing. Was able to speak with a live person at 9PM EST on a Friday relatively quickly. It turns out I needed to upgrade my system to Windows 10. I've used TT in the past and will continue to use it in the future.
Date published: 2021-02-27
Rated 5 out of 5 by from fast and easy very easy to use to file your taxes if you have a question they help you thanks turbo tax
Date published: 2021-02-27
Rated 4 out of 5 by from its good, but feels expensive please reduce your fees. especially for low income earners without overly complicated returns
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Made filing super easy. Would definitely recommend this method of filing
Date published: 2021-02-27
Rated 1 out of 5 by from Terrible Real nice that I have to pay $40 to file my federal and then another $40 to file my state, then another $40 just to pay with my tax return, I absolutely love losing a huge chunk of my stimulus check just to simply file my 1099 so I can get my stimulus check, I guess rich companies love keeping broke people down but hey what can you do right?
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Very easy to use. Step by step instructions. Highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS EZ PEEZY! Turbo Tax makes it easy and convenient to file your taxes.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great support I enjoyed the simplicity and convenience of being able to file at home and I feel confident I filed correctly because any time I had a question I could reach out to a person that could help. Personally I dislike the robot assistance, the answers never seem to help, so the ability to get a live person either on the phone or via chat is wonderful!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax has done the job for me! My questions for my live expert was answered in language that cleared up any confusion on my part. Very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent and easy to use This was so easy to do a no-brainer I love TurboTax
Date published: 2021-02-27
Rated 5 out of 5 by from Quick & Easy Completed my return quickly, but received an Error message before finishing. Was able to speak with a live person at 9PM EST on a Friday relatively quickly. It turns out I needed to upgrade my system to Windows 10. I've used TT in the past and will continue to use it in the future.
Date published: 2021-02-27
Rated 5 out of 5 by from fast and easy very easy to use to file your taxes if you have a question they help you thanks turbo tax
Date published: 2021-02-27
Rated 4 out of 5 by from its good, but feels expensive please reduce your fees. especially for low income earners without overly complicated returns
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Made filing super easy. Would definitely recommend this method of filing
Date published: 2021-02-27
Rated 1 out of 5 by from Terrible Real nice that I have to pay $40 to file my federal and then another $40 to file my state, then another $40 just to pay with my tax return, I absolutely love losing a huge chunk of my stimulus check just to simply file my 1099 so I can get my stimulus check, I guess rich companies love keeping broke people down but hey what can you do right?
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Very easy to use. Step by step instructions. Highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS EZ PEEZY! Turbo Tax makes it easy and convenient to file your taxes.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3162