TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from very helpfull very helpfull , answered everything. appreciate you
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbo Tax is quick, easy, and efficient! It is really simple to use! I recommend using Turbo Tax 10 out of 10!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Love TurboTax! Using TurboTax is so easy, I've used it to file my taxes for years and recommend it to everyone I know.
Date published: 2021-02-26
Rated 5 out of 5 by from Just do it Just hit $1 for the agi part and enter the proper values
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax saving me and earning me more money! Every few years since 1994 I've had to hire new local accounting firms as their fees grew way beyond cost of living increases and the work I asked of them stayed the same. As COVID brought a severe fear in leaning ones home during tax season of 2020 I decided to give Turbo Tax a try. As it walks you through step by step I actually have spent significantly less time doing all my taxes myself than the time I spent preparing all the materials I had though my accountants needed every year. The fees are about half the average low fee I've been paying accountants years for tax return prep ONLY since 1994 AND the amount of FEDERAL RETURN money is significantly higher. ALso, almost instant support for any questions you may have. No lenghty exchanges of emails and waiting or voicemails and more waiting.
Date published: 2021-02-26
Rated 5 out of 5 by from Thank you Turbotax! Thanks for making filing so easy for me and having all the current information available to complete the forms properly!
Date published: 2021-02-26
Rated 1 out of 5 by from never use again i have used turbo tax for 9 years but this year was terrible. my taxes have been rejected 9 times, due to incorrect 2019 AGI. I have confirmed the correct amount with the IRS. I have used the amount from my transcript over and over. It keeps rejecting. The IRS said that my AGI was correct on the taxes i filed, and they didn't know why I was being rejected. I have ask the question over and over again to the turbo tax assistant and get all kinds of advice about everything else that has nothing to do with my question. I am very disgusted. If i switch tax filers i will still get charged from turbo tax. What a rip off. I'll never use or recommend again
Date published: 2021-02-26
Rated 5 out of 5 by from awsome easy to use great turbo quick helpful custmer servise will be using again
Date published: 2021-02-26
Rated 1 out of 5 by from Probably the last year I use this. Really not happy, I was told I needed to upgrade to deluxe to claim a 40$ tax credit related to school for one of my dependents... like really? Then at the end it gives you the option to pay with your federal refund only to charge you 40$ for it a few minutes later... Cost's me 120$ to do my taxes on this website... Like why in the name of all that is good would I keep using this website that charges me THE SAME AMOUNT IT WOULD COST TO GO TO SOMEONE.... When I AM THE ONE who is doing all the work manually entering all my information..
Date published: 2021-02-26
Rated 4 out of 5 by from I've used turbtax since the 90s I'm a long-time user and have been pleased. I usually have one glitch per year. This year there was no way to fill in info from a 1099-s. The program guided me to an alternative way to file this long term cap gain and hopefully the irs computers will recognize it filed on a form 8949.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very helpfull very helpfull , answered everything. appreciate you
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbo Tax is quick, easy, and efficient! It is really simple to use! I recommend using Turbo Tax 10 out of 10!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Love TurboTax! Using TurboTax is so easy, I've used it to file my taxes for years and recommend it to everyone I know.
Date published: 2021-02-26
Rated 5 out of 5 by from Just do it Just hit $1 for the agi part and enter the proper values
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax saving me and earning me more money! Every few years since 1994 I've had to hire new local accounting firms as their fees grew way beyond cost of living increases and the work I asked of them stayed the same. As COVID brought a severe fear in leaning ones home during tax season of 2020 I decided to give Turbo Tax a try. As it walks you through step by step I actually have spent significantly less time doing all my taxes myself than the time I spent preparing all the materials I had though my accountants needed every year. The fees are about half the average low fee I've been paying accountants years for tax return prep ONLY since 1994 AND the amount of FEDERAL RETURN money is significantly higher. ALso, almost instant support for any questions you may have. No lenghty exchanges of emails and waiting or voicemails and more waiting.
Date published: 2021-02-26
Rated 5 out of 5 by from Thank you Turbotax! Thanks for making filing so easy for me and having all the current information available to complete the forms properly!
Date published: 2021-02-26
Rated 1 out of 5 by from never use again i have used turbo tax for 9 years but this year was terrible. my taxes have been rejected 9 times, due to incorrect 2019 AGI. I have confirmed the correct amount with the IRS. I have used the amount from my transcript over and over. It keeps rejecting. The IRS said that my AGI was correct on the taxes i filed, and they didn't know why I was being rejected. I have ask the question over and over again to the turbo tax assistant and get all kinds of advice about everything else that has nothing to do with my question. I am very disgusted. If i switch tax filers i will still get charged from turbo tax. What a rip off. I'll never use or recommend again
Date published: 2021-02-26
Rated 5 out of 5 by from awsome easy to use great turbo quick helpful custmer servise will be using again
Date published: 2021-02-26
Rated 1 out of 5 by from Probably the last year I use this. Really not happy, I was told I needed to upgrade to deluxe to claim a 40$ tax credit related to school for one of my dependents... like really? Then at the end it gives you the option to pay with your federal refund only to charge you 40$ for it a few minutes later... Cost's me 120$ to do my taxes on this website... Like why in the name of all that is good would I keep using this website that charges me THE SAME AMOUNT IT WOULD COST TO GO TO SOMEONE.... When I AM THE ONE who is doing all the work manually entering all my information..
Date published: 2021-02-26
Rated 4 out of 5 by from I've used turbtax since the 90s I'm a long-time user and have been pleased. I usually have one glitch per year. This year there was no way to fill in info from a 1099-s. The program guided me to an alternative way to file this long term cap gain and hopefully the irs computers will recognize it filed on a form 8949.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3161