TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the Best!!! It is so easy and self explanatory! I feel extremely comfortable using Turbo Tax!
Date published: 2021-02-23
Rated 1 out of 5 by from Awful response My expert was absolutely no help. I could have done the whole thing faster my self. She would ask me to upload documents and go days without responding to my messages. She asked me the same question many times which made me feel she wasnt listening to the things I told her. She was very difficult to understand as she coughed almost the entire time we were on call. I will likely never use the expert services again.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazing It’s been all i have used for 7 years!! They always help me
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is the best I always get help when I need it. It’s very easy to use, even for people like me who are not technically inclined.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is wonderful Edmundo was a great help. Very patient with an old lady thanks a million!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from EXPEDIENT I THINK TURBO TAX ONLINE IS EFFICIENT AND EXPEDIENT
Date published: 2021-02-23
Rated 1 out of 5 by from Pushy agent I asked my agent to call me a certain day but they called me a day early. They said they forgot what day it was which I thought was a little concerning to hear from for my tax advisor. Then she calls me on the day I asked but it was past 8:00 p.m. So the following day she gives me an ultimatum through an email saying if I don't get back to her she cannot follow through and file my taxes. She was also just very unapologetic about the whole thing like she wasn't doing anything wrong. How am I supposed to trust my advisor when they act unprofessional like this?
Date published: 2021-02-23
Rated 5 out of 5 by from awesome turbo tax its a good and nice place to file your tax ...you will never regret using them in filing your tax refund
Date published: 2021-02-23
Rated 5 out of 5 by from Love TurboTax!! Thanks so much!! Turboax is perfect for filing taxes and it helps that you have a free option as well!!
Date published: 2021-02-23
Rated 5 out of 5 by from I'LL BE BACK..... THIS WAS THE LEAST STRESSFUL TAX RETURN I HAVE EVER FILED AND IM 62 YEARS OLD.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the Best!!! It is so easy and self explanatory! I feel extremely comfortable using Turbo Tax!
Date published: 2021-02-23
Rated 1 out of 5 by from Awful response My expert was absolutely no help. I could have done the whole thing faster my self. She would ask me to upload documents and go days without responding to my messages. She asked me the same question many times which made me feel she wasnt listening to the things I told her. She was very difficult to understand as she coughed almost the entire time we were on call. I will likely never use the expert services again.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazing It’s been all i have used for 7 years!! They always help me
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is the best I always get help when I need it. It’s very easy to use, even for people like me who are not technically inclined.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo is wonderful Edmundo was a great help. Very patient with an old lady thanks a million!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from EXPEDIENT I THINK TURBO TAX ONLINE IS EFFICIENT AND EXPEDIENT
Date published: 2021-02-23
Rated 1 out of 5 by from Pushy agent I asked my agent to call me a certain day but they called me a day early. They said they forgot what day it was which I thought was a little concerning to hear from for my tax advisor. Then she calls me on the day I asked but it was past 8:00 p.m. So the following day she gives me an ultimatum through an email saying if I don't get back to her she cannot follow through and file my taxes. She was also just very unapologetic about the whole thing like she wasn't doing anything wrong. How am I supposed to trust my advisor when they act unprofessional like this?
Date published: 2021-02-23
Rated 5 out of 5 by from awesome turbo tax its a good and nice place to file your tax ...you will never regret using them in filing your tax refund
Date published: 2021-02-23
Rated 5 out of 5 by from Love TurboTax!! Thanks so much!! Turboax is perfect for filing taxes and it helps that you have a free option as well!!
Date published: 2021-02-23
Rated 5 out of 5 by from I'LL BE BACK..... THIS WAS THE LEAST STRESSFUL TAX RETURN I HAVE EVER FILED AND IM 62 YEARS OLD.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 317