TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy enough, but still frustrating I switched from H&R Block to Turbo Tax last year and found the entire experience so much easier and user-friendly and was very happy with my experience. All of this is still true, however this year I was unable to file for free like I was last year, which is absolutely ridiculous. Why should I have to pay so much for something that I am required to do and something I did completely on my own with no help from any tax expert? Also the extra information bubbles that you can click on throughout the process are only helpful about half the time.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome Tax expert was amazing lots of help and explained everything perfectly
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax was Awesome Easy to use!! First time using and will be using again!
Date published: 2023-01-29
Rated 5 out of 5 by from so easy to use i enjoy using this because they walk you through step by step
Date published: 2023-01-29
Rated 5 out of 5 by from turbo tax is great and happy deal w i like this site ready and help out alot and they help you earn more money and is a great site
Date published: 2023-01-29
Rated 5 out of 5 by from Went very well; highly recommend to everyone I kno The live experts were great; all went well and I am very happy with this product.
Date published: 2023-01-29
Rated 5 out of 5 by from I appreciate Turbo Tax I really dont kno much about taxes. It is nice that I was able to speak with a live agent. (MS Pat)... I was able to share my screeen and she walked me through the process.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome It’s so easy that will never use another way do get my taxes done ever
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is great Needed to change phone number, that was difficult however the rest of the process was very easy
Date published: 2023-01-29
Rated 4 out of 5 by from Easy to use Was pretty simple to use. It's was hard to change my status from self employed to back to working for a company again and paid several years too much for that. But it seemed to get taken car of this year.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy enough, but still frustrating I switched from H&R Block to Turbo Tax last year and found the entire experience so much easier and user-friendly and was very happy with my experience. All of this is still true, however this year I was unable to file for free like I was last year, which is absolutely ridiculous. Why should I have to pay so much for something that I am required to do and something I did completely on my own with no help from any tax expert? Also the extra information bubbles that you can click on throughout the process are only helpful about half the time.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome Tax expert was amazing lots of help and explained everything perfectly
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax was Awesome Easy to use!! First time using and will be using again!
Date published: 2023-01-29
Rated 5 out of 5 by from so easy to use i enjoy using this because they walk you through step by step
Date published: 2023-01-29
Rated 5 out of 5 by from turbo tax is great and happy deal w i like this site ready and help out alot and they help you earn more money and is a great site
Date published: 2023-01-29
Rated 5 out of 5 by from Went very well; highly recommend to everyone I kno The live experts were great; all went well and I am very happy with this product.
Date published: 2023-01-29
Rated 5 out of 5 by from I appreciate Turbo Tax I really dont kno much about taxes. It is nice that I was able to speak with a live agent. (MS Pat)... I was able to share my screeen and she walked me through the process.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome It’s so easy that will never use another way do get my taxes done ever
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is great Needed to change phone number, that was difficult however the rest of the process was very easy
Date published: 2023-01-29
Rated 4 out of 5 by from Easy to use Was pretty simple to use. It's was hard to change my status from self employed to back to working for a company again and paid several years too much for that. But it seemed to get taken car of this year.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 317