TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was just awesome TurboTax was awesome and the agent walked me throw my return after it was rejected the first time for failing to add the EIC form. IRS didn't say anything but the information did not match what they add. I found out I could check the status through TurboTax and found out what the error was and refiled immediately!
Date published: 2021-02-18
Rated 2 out of 5 by from I feel cheated Turbo tax is super easy to use, although they finesse you at the end. Why do i have to pay $130 just because i have a student loan? that's more money than what i paid in interest, its a joke!
Date published: 2021-02-18
Rated 5 out of 5 by from Really easy to follow the software is friendly user. Easy to follow steps and fill out the right information.
Date published: 2021-02-18
Rated 3 out of 5 by from Problem with e filing Program is easy and simple, but this year had a problem with e-filing my returns. Kept giving me an error saying "Our records indicate that you are not entitled to e-file one or more formsets". Come to find out, when I paid to file, the program never added the state fees to file. This is an issue on turbo tax software and needs to be addressed! I got around it by deleting my state returns and filing them out again. Then I was able to purchase and e-file...
Date published: 2021-02-18
Rated 5 out of 5 by from i love turbo tax i love turbo tax, its so easy and it walks you thru step by step. it saves time and money from going somewhere to get them done. thank you Turbo Tax!!
Date published: 2021-02-18
Rated 5 out of 5 by from Great software & live Chat Live help was fantastic, Easy to use, 1st time user of turbo tax and will continue to use in the future
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great. This was my first time filing my own taxes so I was nervous but Turbo made the experience super easy.
Date published: 2021-02-18
Rated 3 out of 5 by from Website and tax submission process works well Website is easy to use and website mostly works. However, I had several problems with the website and had a customer rep call me. After 37 minutes they were completely unable to help with anything. So, if it works for you, great - if not you can't get help and must go elsewhere.
Date published: 2021-02-18
Rated 4 out of 5 by from Ok It can be confusing at times but all in all a reliable source. Love that they contain your info so you don't need to hunt it down
Date published: 2021-02-18
Rated 5 out of 5 by from BUSINESS TAX HELP VERY HELPFULL, AMAZING SERVICE, LATE AT NIGHT AND THEY CAME THROUGH WITH MY VERY COMPLEX BUSINESS TAXES..AND K-1'S GOOD SERVICE
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3120
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was just awesome TurboTax was awesome and the agent walked me throw my return after it was rejected the first time for failing to add the EIC form. IRS didn't say anything but the information did not match what they add. I found out I could check the status through TurboTax and found out what the error was and refiled immediately!
Date published: 2021-02-18
Rated 2 out of 5 by from I feel cheated Turbo tax is super easy to use, although they finesse you at the end. Why do i have to pay $130 just because i have a student loan? that's more money than what i paid in interest, its a joke!
Date published: 2021-02-18
Rated 5 out of 5 by from Really easy to follow the software is friendly user. Easy to follow steps and fill out the right information.
Date published: 2021-02-18
Rated 3 out of 5 by from Problem with e filing Program is easy and simple, but this year had a problem with e-filing my returns. Kept giving me an error saying "Our records indicate that you are not entitled to e-file one or more formsets". Come to find out, when I paid to file, the program never added the state fees to file. This is an issue on turbo tax software and needs to be addressed! I got around it by deleting my state returns and filing them out again. Then I was able to purchase and e-file...
Date published: 2021-02-18
Rated 5 out of 5 by from i love turbo tax i love turbo tax, its so easy and it walks you thru step by step. it saves time and money from going somewhere to get them done. thank you Turbo Tax!!
Date published: 2021-02-18
Rated 5 out of 5 by from Great software & live Chat Live help was fantastic, Easy to use, 1st time user of turbo tax and will continue to use in the future
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great. This was my first time filing my own taxes so I was nervous but Turbo made the experience super easy.
Date published: 2021-02-18
Rated 3 out of 5 by from Website and tax submission process works well Website is easy to use and website mostly works. However, I had several problems with the website and had a customer rep call me. After 37 minutes they were completely unable to help with anything. So, if it works for you, great - if not you can't get help and must go elsewhere.
Date published: 2021-02-18
Rated 4 out of 5 by from Ok It can be confusing at times but all in all a reliable source. Love that they contain your info so you don't need to hunt it down
Date published: 2021-02-18
Rated 5 out of 5 by from BUSINESS TAX HELP VERY HELPFULL, AMAZING SERVICE, LATE AT NIGHT AND THEY CAME THROUGH WITH MY VERY COMPLEX BUSINESS TAXES..AND K-1'S GOOD SERVICE
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3120