TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is magnificent. I used TurboTax and was able to do it all by myself. The program is easy to use.
Date published: 2023-01-21
Rated 5 out of 5 by from excellent!! great experience. first time to use turbo tax. I recommend yall to use it. easy to understand.
Date published: 2023-01-21
Rated 1 out of 5 by from go back to being free way better when free just dumb that you don't provide what you use too
Date published: 2023-01-21
Rated 5 out of 5 by from awesome service very easy to use. I had some hiccups along the way but the software allowed me to go back and correct a lot of issues. It was very relaxing because I was able to work at my own pace and never felt rushed.
Date published: 2023-01-21
Rated 5 out of 5 by from Nothing better Easy easy easy easy easy easy easy easy easyeasyyy
Date published: 2023-01-21
Rated 4 out of 5 by from I'm dyslexic and it takes me forever to understand As the title says, I am dyslexic and it takes me a while to file my taxes every year. The problem is that I have to reread everything so I can understand what is shown on my screen. I would have to resort off site information to figure out what is being asked from me. I am aware that not everything can be explained in easy to understand plain English. Since dyslexia affects reading comprehension, it takes me a while to understand what information are required for every page I have to enter for. When turbotax doesn't provide an explanation I am unable to understand, I resort to using Google first, but when that fails I ask friends and/or family for help. I am aware tax experts are readily available certain times of the day, it is difficult to ask since I deal with social anxiety on a daily basis, as well as get easily embarrassed when I cannot understand what is explained to me even when explained to me several times. This happens on a daily basis, and I should be used to it... unfortunately I am not. So it would be helpful if there is a way to explain everything (or almost everything) in easy to understand English. Not all English is the same (legalese being one, for example) so it would be helpful to have something explained in a more simpler way, if possible. I understand that Legalese can't be easily translated to plain simple English. It would also be helpful to have dyslexic friendly fonts available. Enlarging the font doesn't help a lot of times. My vision isn't the problem, its comprehending what is written. Dyslexics have a difficult time reading due to words getting jumbled and we either read completely different words or it becomes written gibberish. This could be considered eye strain, but since this is an issue for me on a daily basis since literature on paper can be as challenging, usually this resorts to me staring blankly until my mind finally disyphers what I'm reading. My review can also be a stand in for non-english languages available on turbotax since dyslexia doesn't affect English speakers only. It would be nice to understand everything in a simpler that's reading comprehension friendly. Though, with this review, it shows I was able to get through filing taxes, but it did come with challenges. Though the main reason why it has taken me several days to finally complete my taxes is due to something unrelated to reading comprehension. Mostly being tired after work and forgetting to look up about work provided insurance required to file. Speaking of, I do not know if it is written under the medical portion of the taxes (I couldn't find it), but it would be nice to have something that says "1095-B form isn't necessary" I had to Google this and since I went from a federally provided insurance to group insurance this was new to me in regards what insurance information is required. A non-sequitur to my review, but I just wanted to add this part. I could've looked it up on the site itself as I went through finishing my taxes, but honestly I did not think about that until at this moment. Other than that, my filing went fine, why I rated it a 4 out of 5 stars. Note: if this is the second time this review is seen, it is cause I thought I turned off all my adblockers but forgotten to double check if all were turned off for this page.
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome for gig economy User friendly and great return. Worth the price paid
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax is awesome! Quick and easy! Quick and easy! My 6th year using turbo tax. I love it.
Date published: 2023-01-21
Rated 5 out of 5 by from EASY AND FREE Super easy every year so far and I can do it from home.
Date published: 2023-01-21
Rated 5 out of 5 by from 8 years of Appreciation I have been using TurboTax for the past eight years of filing for my taxes, and I have never had a complaint. The transition and process is smooth and easy.
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 3071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is magnificent. I used TurboTax and was able to do it all by myself. The program is easy to use.
Date published: 2023-01-21
Rated 5 out of 5 by from excellent!! great experience. first time to use turbo tax. I recommend yall to use it. easy to understand.
Date published: 2023-01-21
Rated 1 out of 5 by from go back to being free way better when free just dumb that you don't provide what you use too
Date published: 2023-01-21
Rated 5 out of 5 by from awesome service very easy to use. I had some hiccups along the way but the software allowed me to go back and correct a lot of issues. It was very relaxing because I was able to work at my own pace and never felt rushed.
Date published: 2023-01-21
Rated 5 out of 5 by from Nothing better Easy easy easy easy easy easy easy easy easyeasyyy
Date published: 2023-01-21
Rated 4 out of 5 by from I'm dyslexic and it takes me forever to understand As the title says, I am dyslexic and it takes me a while to file my taxes every year. The problem is that I have to reread everything so I can understand what is shown on my screen. I would have to resort off site information to figure out what is being asked from me. I am aware that not everything can be explained in easy to understand plain English. Since dyslexia affects reading comprehension, it takes me a while to understand what information are required for every page I have to enter for. When turbotax doesn't provide an explanation I am unable to understand, I resort to using Google first, but when that fails I ask friends and/or family for help. I am aware tax experts are readily available certain times of the day, it is difficult to ask since I deal with social anxiety on a daily basis, as well as get easily embarrassed when I cannot understand what is explained to me even when explained to me several times. This happens on a daily basis, and I should be used to it... unfortunately I am not. So it would be helpful if there is a way to explain everything (or almost everything) in easy to understand English. Not all English is the same (legalese being one, for example) so it would be helpful to have something explained in a more simpler way, if possible. I understand that Legalese can't be easily translated to plain simple English. It would also be helpful to have dyslexic friendly fonts available. Enlarging the font doesn't help a lot of times. My vision isn't the problem, its comprehending what is written. Dyslexics have a difficult time reading due to words getting jumbled and we either read completely different words or it becomes written gibberish. This could be considered eye strain, but since this is an issue for me on a daily basis since literature on paper can be as challenging, usually this resorts to me staring blankly until my mind finally disyphers what I'm reading. My review can also be a stand in for non-english languages available on turbotax since dyslexia doesn't affect English speakers only. It would be nice to understand everything in a simpler that's reading comprehension friendly. Though, with this review, it shows I was able to get through filing taxes, but it did come with challenges. Though the main reason why it has taken me several days to finally complete my taxes is due to something unrelated to reading comprehension. Mostly being tired after work and forgetting to look up about work provided insurance required to file. Speaking of, I do not know if it is written under the medical portion of the taxes (I couldn't find it), but it would be nice to have something that says "1095-B form isn't necessary" I had to Google this and since I went from a federally provided insurance to group insurance this was new to me in regards what insurance information is required. A non-sequitur to my review, but I just wanted to add this part. I could've looked it up on the site itself as I went through finishing my taxes, but honestly I did not think about that until at this moment. Other than that, my filing went fine, why I rated it a 4 out of 5 stars. Note: if this is the second time this review is seen, it is cause I thought I turned off all my adblockers but forgotten to double check if all were turned off for this page.
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome for gig economy User friendly and great return. Worth the price paid
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax is awesome! Quick and easy! Quick and easy! My 6th year using turbo tax. I love it.
Date published: 2023-01-21
Rated 5 out of 5 by from EASY AND FREE Super easy every year so far and I can do it from home.
Date published: 2023-01-21
Rated 5 out of 5 by from 8 years of Appreciation I have been using TurboTax for the past eight years of filing for my taxes, and I have never had a complaint. The transition and process is smooth and easy.
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 3071