TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Life savers! Truly a huge help I honestly cannot remember the name of the customer service representative due to as many things as I have as a parent going on around me during this time. Not only was she friendly extremely helpful knowledgeable but very kind and courteous to support me and help me in any which way possible in order to get my tax forms completed and understood for my lack of knowledge I truly do appreciate the effort and expertise from customer support
Date published: 2021-02-18
Rated 5 out of 5 by from Always there to help I've used Turbotax for several years and I've been impressed with the excellent help I receive when I ask questions
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax makes it simple I have used this product for many years. I am always impressed at how easy this is from a user standpoint
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax works poorly Even though I bought the product at office depot, I still got charged $90 fee. I called and was told I would get a refund with the new license code, I was still charged. This is probably the last turbo tax disk I'll buy.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to Use Very user friendly! Step by step process is easy to follow and I would highly recommend
Date published: 2021-02-18
Rated 4 out of 5 by from they are pretty good at what it does been using for 6 years and it is fine to me, never had a problem
Date published: 2021-02-18
Rated 5 out of 5 by from Great program! So simple to use...I love it. I'll use Turbotax again next year.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo tax has one issue I would have liked to talk to an expergt today not wait a week! If i acrewed something up i would like to fix it now not aftwr its filed!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo actually helps me As a younger individual who isn't that knowledgable when it comes to taxes, turbo definitely makes filing an easy experience. It's straight forward, and anything that doesn't make sense, they do their best to explain. But there's also google lol. I used turbo to get my second stimulus because I didn't file taxes for 2019, and it went smoothly. Super happy person over hurrr.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Experience! Easy to use, accurate and free! What more could you ask for?
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3056
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Life savers! Truly a huge help I honestly cannot remember the name of the customer service representative due to as many things as I have as a parent going on around me during this time. Not only was she friendly extremely helpful knowledgeable but very kind and courteous to support me and help me in any which way possible in order to get my tax forms completed and understood for my lack of knowledge I truly do appreciate the effort and expertise from customer support
Date published: 2021-02-18
Rated 5 out of 5 by from Always there to help I've used Turbotax for several years and I've been impressed with the excellent help I receive when I ask questions
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax makes it simple I have used this product for many years. I am always impressed at how easy this is from a user standpoint
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax works poorly Even though I bought the product at office depot, I still got charged $90 fee. I called and was told I would get a refund with the new license code, I was still charged. This is probably the last turbo tax disk I'll buy.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to Use Very user friendly! Step by step process is easy to follow and I would highly recommend
Date published: 2021-02-18
Rated 4 out of 5 by from they are pretty good at what it does been using for 6 years and it is fine to me, never had a problem
Date published: 2021-02-18
Rated 5 out of 5 by from Great program! So simple to use...I love it. I'll use Turbotax again next year.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo tax has one issue I would have liked to talk to an expergt today not wait a week! If i acrewed something up i would like to fix it now not aftwr its filed!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo actually helps me As a younger individual who isn't that knowledgable when it comes to taxes, turbo definitely makes filing an easy experience. It's straight forward, and anything that doesn't make sense, they do their best to explain. But there's also google lol. I used turbo to get my second stimulus because I didn't file taxes for 2019, and it went smoothly. Super happy person over hurrr.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Experience! Easy to use, accurate and free! What more could you ask for?
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3056