TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from My go to every year! Fast and easy especially if you use it every year it saves the info you need so you don't have to re-enter info.
Date published: 2021-02-25
Rated 5 out of 5 by from WORKS GREAT i have been using turbotax for many years its easy to navigate thru and complete my taxes
Date published: 2021-02-25
Rated 5 out of 5 by from Yay Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by from Double taxation of employee stock options Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was really user friendly first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by from instructions in plain language Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
Rated 5 out of 5 by from none I was getting very frustrated with the issues coming up on my end. I called a expert and we went through it together. After several attempts we were successful. What a relief to have someone to help me.
Date published: 2021-02-25
Rated 5 out of 5 by from Great expert help I had a few questions and discovered a bug, the expert resolved the questions quickly and sent to IT a request to fix, bug was fixed by the next day. Great service all around.
Date published: 2021-02-25
Rated 5 out of 5 by from Easiest way to do your taxes! This is the way to do your taxes, it walks you through every tax issue you may have. doing my taxes for 5 years now..
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3052
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My go to every year! Fast and easy especially if you use it every year it saves the info you need so you don't have to re-enter info.
Date published: 2021-02-25
Rated 5 out of 5 by from WORKS GREAT i have been using turbotax for many years its easy to navigate thru and complete my taxes
Date published: 2021-02-25
Rated 5 out of 5 by from Yay Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by from Double taxation of employee stock options Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was really user friendly first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by from instructions in plain language Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
Rated 5 out of 5 by from none I was getting very frustrated with the issues coming up on my end. I called a expert and we went through it together. After several attempts we were successful. What a relief to have someone to help me.
Date published: 2021-02-25
Rated 5 out of 5 by from Great expert help I had a few questions and discovered a bug, the expert resolved the questions quickly and sent to IT a request to fix, bug was fixed by the next day. Great service all around.
Date published: 2021-02-25
Rated 5 out of 5 by from Easiest way to do your taxes! This is the way to do your taxes, it walks you through every tax issue you may have. doing my taxes for 5 years now..
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3052