TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rabbit936 from
Awesome service
The customer service was great. The process was easy and very thorough. The tax’s expert did a great job explaining how the process went and what steps to take.
Date published: 2023-01-31
Rated 5 out of 5 by
lola0717 from
turbo tax is amazing
turbo tax was easy to use.very convenient and helpful.
Date published: 2023-01-31
Rated 5 out of 5 by
Becca0819 from
Love using turbotax
Been using turbotax for a few years and never ran into any issues always satisfied
Date published: 2023-01-31
Rated 1 out of 5 by
Maigan45 from
turbotax is exspensive
Used to be free now i paid 117 to just do my taxes. Going to try filing by paper next year this is rediculous!
Date published: 2023-01-31
Rated 4 out of 5 by
hllsdhnds from
Not bad
pretty easy to maneuver around this website..........
Date published: 2023-01-31
Rated 5 out of 5 by
imdbyrd from
Turbo Tax is GREAT!
I've engaged with live experts on 2 separate occasions, both were very helpful, patient and professional.
Date published: 2023-01-31
Rated 5 out of 5 by
BWorth from
Great product!
I've been using Turbo Tax for over 10 years now. It's quick and easy and saves me time!
Date published: 2023-01-31
Rated 5 out of 5 by
Wil2go from
Love TurboTax
The total time spent filling my taxes was over hours but hey, it's better than 5 hrs. doing it the old fashion way. It took so long because I'm checking every bit of the info. to make sure I understood the questions. TurboTax made the process so much easier by simplifying the topics and questions.
Date published: 2023-01-31
Rated 1 out of 5 by
AJS CT from
Confusing
Many times I hit random bumps in the road despite entering information as asked after final review. Very unclear how to resolve issues. At the end it told me I needed printed forms yet the system was not working for this last step.
Date published: 2023-01-31
Rated 1 out of 5 by
Ryan12341 from
charged 40 per person when it forced us to upgrade
charged 40 per person when it forced us to upgrade
All TurboTax® Offerings Reviews - Page 3031
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rabbit936 from
Awesome service
The customer service was great. The process was easy and very thorough. The tax’s expert did a great job explaining how the process went and what steps to take.
Date published: 2023-01-31
Rated 5 out of 5 by
lola0717 from
turbo tax is amazing
turbo tax was easy to use.very convenient and helpful.
Date published: 2023-01-31
Rated 5 out of 5 by
Becca0819 from
Love using turbotax
Been using turbotax for a few years and never ran into any issues always satisfied
Date published: 2023-01-31
Rated 1 out of 5 by
Maigan45 from
turbotax is exspensive
Used to be free now i paid 117 to just do my taxes. Going to try filing by paper next year this is rediculous!
Date published: 2023-01-31
Rated 4 out of 5 by
hllsdhnds from
Not bad
pretty easy to maneuver around this website..........
Date published: 2023-01-31
Rated 5 out of 5 by
imdbyrd from
Turbo Tax is GREAT!
I've engaged with live experts on 2 separate occasions, both were very helpful, patient and professional.
Date published: 2023-01-31
Rated 5 out of 5 by
BWorth from
Great product!
I've been using Turbo Tax for over 10 years now. It's quick and easy and saves me time!
Date published: 2023-01-31
Rated 5 out of 5 by
Wil2go from
Love TurboTax
The total time spent filling my taxes was over hours but hey, it's better than 5 hrs. doing it the old fashion way. It took so long because I'm checking every bit of the info. to make sure I understood the questions. TurboTax made the process so much easier by simplifying the topics and questions.
Date published: 2023-01-31
Rated 1 out of 5 by
AJS CT from
Confusing
Many times I hit random bumps in the road despite entering information as asked after final review. Very unclear how to resolve issues. At the end it told me I needed printed forms yet the system was not working for this last step.
Date published: 2023-01-31
Rated 1 out of 5 by
Ryan12341 from
charged 40 per person when it forced us to upgrade
charged 40 per person when it forced us to upgrade
All TurboTax® Offerings Reviews - Page 3031
Date published: 2023-01-31