TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from My experience was easy and quite helpful Frank and Bridget were awesome. Congenial, Patient, VERY KIND and considerate. Frank found my problem where I filled in boxes backwards and successfully got return correct. Bridget tried with her whole heart and promptly then forwarded me to Frank.
Date published: 2021-02-24
Rated 5 out of 5 by from 1st time filing!!! This is the first time I've filed my own taxes and it was one of the easiest things I've done! Customer service was quick and to the point as well as respectful!
Date published: 2021-02-24
Rated 5 out of 5 by from So easy In short! They have made it so simple and user friendly. No tax nightmares
Date published: 2021-02-24
Rated 4 out of 5 by from Gets Easier Every Year Very easy to use. Could use a better system to answer questions when final review brings up items to correct without having to purchase something. If it brings up an item it should have a list of solutions. Example: Looking for a date when multiple dates are involved.
Date published: 2021-02-24
Rated 5 out of 5 by from Best way to file taxes! I have been using turbo tax for years. It's so easy and they walk you through every step. Now you can even upload your W2 so there is less to type in and faster to get done. Highly recommend for all users doing direct tax filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and convenient My taxes done at home. No one to blame but myself if I made a mistake.
Date published: 2021-02-24
Rated 5 out of 5 by from Thanx for making it simple Well really all I needed was my labtop ID, social security #, and that was it i didnt need my w2 cuz it autofilled from last year!! Very easy without stress!
Date published: 2021-02-24
Rated 5 out of 5 by from great product turbo tax is so easy to use and less expensive than having it filed by a cpa. definitely recommend
Date published: 2021-02-24
Rated 5 out of 5 by from Very satisfied with the ease of TT I have used Turbo Tax for the last several years and I am very pleased. I appreciate the ease it gives. I will continue to use TT.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is wonderful Your on line live help was wonderful and helped me through my Tax filing and made sure that everything was correctly entered. Thank you Matthew.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3012
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My experience was easy and quite helpful Frank and Bridget were awesome. Congenial, Patient, VERY KIND and considerate. Frank found my problem where I filled in boxes backwards and successfully got return correct. Bridget tried with her whole heart and promptly then forwarded me to Frank.
Date published: 2021-02-24
Rated 5 out of 5 by from 1st time filing!!! This is the first time I've filed my own taxes and it was one of the easiest things I've done! Customer service was quick and to the point as well as respectful!
Date published: 2021-02-24
Rated 5 out of 5 by from So easy In short! They have made it so simple and user friendly. No tax nightmares
Date published: 2021-02-24
Rated 4 out of 5 by from Gets Easier Every Year Very easy to use. Could use a better system to answer questions when final review brings up items to correct without having to purchase something. If it brings up an item it should have a list of solutions. Example: Looking for a date when multiple dates are involved.
Date published: 2021-02-24
Rated 5 out of 5 by from Best way to file taxes! I have been using turbo tax for years. It's so easy and they walk you through every step. Now you can even upload your W2 so there is less to type in and faster to get done. Highly recommend for all users doing direct tax filing.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and convenient My taxes done at home. No one to blame but myself if I made a mistake.
Date published: 2021-02-24
Rated 5 out of 5 by from Thanx for making it simple Well really all I needed was my labtop ID, social security #, and that was it i didnt need my w2 cuz it autofilled from last year!! Very easy without stress!
Date published: 2021-02-24
Rated 5 out of 5 by from great product turbo tax is so easy to use and less expensive than having it filed by a cpa. definitely recommend
Date published: 2021-02-24
Rated 5 out of 5 by from Very satisfied with the ease of TT I have used Turbo Tax for the last several years and I am very pleased. I appreciate the ease it gives. I will continue to use TT.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is wonderful Your on line live help was wonderful and helped me through my Tax filing and made sure that everything was correctly entered. Thank you Matthew.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3012