TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
RelentlessLion from
Taxes being done easily.
With turbo tax, it was easy to file my taxes and enjoy the rest of my day.
Date published: 2021-02-18
Rated 5 out of 5 by
TEE 803 from
TURBO TAX IS GREAT
VERY EASY TO USE I HAVE USED TURBO TAX FOR THE LAST SEVERAL YEARS AND I HAVE NEVER HAD ANY ISSUES
Date published: 2021-02-18
Rated 5 out of 5 by
Renz000 from
Comfortable
Very nervous filing for the first time, but the program was very well simple and direct.
Date published: 2021-02-18
Rated 4 out of 5 by
Fred09 from
Early Return
I filed early and apparently there was a software glitch for CA returns. I have used TurboTax for years and this is the first glitch I have had. TurboTax indicated I should resubmit the CA return. I think this was because I fled so early. An excellent product overall.
Date published: 2021-02-18
Rated 5 out of 5 by
Larry_48 from
Turbo Tax makes filing easy
I've been using Turbo Tax for years. Unless you have a very complicated return using this software is excellent! The format is easy to follow - at every junction you can access additional information or explanations. Plus Turbo helps you file electronically - Very good product
Date published: 2021-02-18
Rated 2 out of 5 by
UnsatisfiedInCA from
State Rejected Return due to Software Error
The only thing you are supposed to be good at is tax software and yet my state refund was rejected due to your software issues. Super disappointing.
Date published: 2021-02-18
Rated 3 out of 5 by
Unlucky45 from
Horrible Customer service
The live chat/help was not helpful at all. First time I called rep. said after being asked a question " I dont know" and didnt try to figure it out. Next Rep. Hung up after i aske d3 times to speak to someone else because she didnt know the answer to my question. Which while on hold I figured out how to do what she said they couldnt.
Date published: 2021-02-18
Rated 5 out of 5 by
Snow bun from
Turbotax is Amazing
I love how I can do my taxes with just a few questions and it's easy to use. I recommend Turbotax to any one and everyone.
Date published: 2021-02-18
Rated 5 out of 5 by
Joyce329 from
Turbotax is great
I have used Turbotax for several years now and I find it very easy to do my taxes.
Date published: 2021-02-18
Rated 3 out of 5 by
null from
Charged us extra for State Tax filing
1. Charged us extra for State Tax filing 2. Steps are confusing some time.
All TurboTax® Offerings Reviews - Page 2965
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
RelentlessLion from
Taxes being done easily.
With turbo tax, it was easy to file my taxes and enjoy the rest of my day.
Date published: 2021-02-18
Rated 5 out of 5 by
TEE 803 from
TURBO TAX IS GREAT
VERY EASY TO USE I HAVE USED TURBO TAX FOR THE LAST SEVERAL YEARS AND I HAVE NEVER HAD ANY ISSUES
Date published: 2021-02-18
Rated 5 out of 5 by
Renz000 from
Comfortable
Very nervous filing for the first time, but the program was very well simple and direct.
Date published: 2021-02-18
Rated 4 out of 5 by
Fred09 from
Early Return
I filed early and apparently there was a software glitch for CA returns. I have used TurboTax for years and this is the first glitch I have had. TurboTax indicated I should resubmit the CA return. I think this was because I fled so early. An excellent product overall.
Date published: 2021-02-18
Rated 5 out of 5 by
Larry_48 from
Turbo Tax makes filing easy
I've been using Turbo Tax for years. Unless you have a very complicated return using this software is excellent! The format is easy to follow - at every junction you can access additional information or explanations. Plus Turbo helps you file electronically - Very good product
Date published: 2021-02-18
Rated 2 out of 5 by
UnsatisfiedInCA from
State Rejected Return due to Software Error
The only thing you are supposed to be good at is tax software and yet my state refund was rejected due to your software issues. Super disappointing.
Date published: 2021-02-18
Rated 3 out of 5 by
Unlucky45 from
Horrible Customer service
The live chat/help was not helpful at all. First time I called rep. said after being asked a question " I dont know" and didnt try to figure it out. Next Rep. Hung up after i aske d3 times to speak to someone else because she didnt know the answer to my question. Which while on hold I figured out how to do what she said they couldnt.
Date published: 2021-02-18
Rated 5 out of 5 by
Snow bun from
Turbotax is Amazing
I love how I can do my taxes with just a few questions and it's easy to use. I recommend Turbotax to any one and everyone.
Date published: 2021-02-18
Rated 5 out of 5 by
Joyce329 from
Turbotax is great
I have used Turbotax for several years now and I find it very easy to do my taxes.
Date published: 2021-02-18
Rated 3 out of 5 by
null from
Charged us extra for State Tax filing
1. Charged us extra for State Tax filing 2. Steps are confusing some time.
All TurboTax® Offerings Reviews - Page 2965
Date published: 2021-02-18