TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Helpful and cost-effective tool! Appreciate the helpful hints and step-by-step directions. Have used for over 10 years.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax is fine The fees are a bit obnoxious but it works just fine and is quick
Date published: 2021-02-27
Rated 5 out of 5 by from very easy to use very intuitive. Would be hard to mess up your return
Date published: 2021-02-27
Rated 4 out of 5 by from Good, but add State efile Straightforward way to file a Trust tax return. Would benefit by adding an efile option for State return.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Wonderful experience. Easy and fast would recommend
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy to Use I filed on my own by following the prompts until completed Easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is always so easy to navigate and use Turbo Tax is incredibly easy to navigate and use. In less than an hour, I am done with my taxes and they cover any and every possible tax situation. There were a couple times I needed to get more information on a couple situations, and the "learn more" feature gives you the information you need to make the best decisions.
Date published: 2021-02-27
Rated 3 out of 5 by from EASY FOUND IT EASY TO USE, SEEMS LIKE IT DOES A GREAT JOB CHECKING FOR DEDUCTIONS CREDITS
Date published: 2021-02-27
Rated 4 out of 5 by from Great but be sure to pay attention I've used turbotax for years and love the interface and how easy they make the experience. I've rarely had issues, but this year I did notice my state tax refund from the previous year was being doubled for seemingly no reason. Once I deleted and re-entered the info manually, it worked fine. My 1099-NEC form was also duplicated, which caused a confusing step in the review process, but it all turned out well in the end. Definitely recommend using this product, just watch out for weird bugs like that.
Date published: 2021-02-27
Rated 5 out of 5 by from Good vibes Highly professional. I liked the very orderly approach to every part of the review.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2950
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Helpful and cost-effective tool! Appreciate the helpful hints and step-by-step directions. Have used for over 10 years.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax is fine The fees are a bit obnoxious but it works just fine and is quick
Date published: 2021-02-27
Rated 5 out of 5 by from very easy to use very intuitive. Would be hard to mess up your return
Date published: 2021-02-27
Rated 4 out of 5 by from Good, but add State efile Straightforward way to file a Trust tax return. Would benefit by adding an efile option for State return.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Wonderful experience. Easy and fast would recommend
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy to Use I filed on my own by following the prompts until completed Easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is always so easy to navigate and use Turbo Tax is incredibly easy to navigate and use. In less than an hour, I am done with my taxes and they cover any and every possible tax situation. There were a couple times I needed to get more information on a couple situations, and the "learn more" feature gives you the information you need to make the best decisions.
Date published: 2021-02-27
Rated 3 out of 5 by from EASY FOUND IT EASY TO USE, SEEMS LIKE IT DOES A GREAT JOB CHECKING FOR DEDUCTIONS CREDITS
Date published: 2021-02-27
Rated 4 out of 5 by from Great but be sure to pay attention I've used turbotax for years and love the interface and how easy they make the experience. I've rarely had issues, but this year I did notice my state tax refund from the previous year was being doubled for seemingly no reason. Once I deleted and re-entered the info manually, it worked fine. My 1099-NEC form was also duplicated, which caused a confusing step in the review process, but it all turned out well in the end. Definitely recommend using this product, just watch out for weird bugs like that.
Date published: 2021-02-27
Rated 5 out of 5 by from Good vibes Highly professional. I liked the very orderly approach to every part of the review.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2950