TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Excellent I paid hundreds for tax preparation for years. This is my 3rd year filing with Turbo Tax and it’s SO easy and effective. Everything is saved from year to year and it walks you through each step. My taxes aren’t complex so I only purchase the lowest Turbo Tax package, but last year I had a question and I was able to speak to someone right away who answered my question. I was nervous at first to try it, but you can go through the whole process online (on your phone) and not complete or pay anything if you’re not comfortable. And you can save it and come back later if you decide you want to use it. That’s what I did the first year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very helpful I could not do this myself. I depend on the Turbo Tax prompts. I was able to get an explanation that helped me understand at peculiarity required by my state.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use Turbo Tax is easy to use and takes you step by step
Date published: 2021-02-27
Rated 2 out of 5 by from Changes to left nav bar slow naviation The changes this year are a bummer.It's set for you to go through it very sequentially at once. I like to get started as my tax forms start rolling in... add a W2, then a 1099, then another W2, etc. The left nav used to just let you jump to the section you want... now you have to open Federal... navigate, tab through sections, expand.. took a lot more time. I guess it's my fault for not doing my taxes all in one sitting? I like to do it bit by bit so it's less of an all day project, but Turbotax sure makes that hard now. I've used TurboTax since 2001 and this is the first year I've considered moving to a different provider. Hope they revise for next year!
Date published: 2021-02-27
Rated 5 out of 5 by from Very reliable Reliable and easy to use. I've used it for years and years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is user friendly, easy process, Easy, straightforward. Asked for Live Help, worked easily.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use! I have been filing with TurboTax for over 5 years. Never experience a problem.
Date published: 2021-02-27
Rated 4 out of 5 by from I love TurboTax! I love Turbo Tax and have been using it for four years now.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use It was great, easy to use, Lots of information. WIll use again
Date published: 2021-02-27
Rated 5 out of 5 by from It's super easy Its just too easy n super quick! We use it every year!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2926
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Excellent I paid hundreds for tax preparation for years. This is my 3rd year filing with Turbo Tax and it’s SO easy and effective. Everything is saved from year to year and it walks you through each step. My taxes aren’t complex so I only purchase the lowest Turbo Tax package, but last year I had a question and I was able to speak to someone right away who answered my question. I was nervous at first to try it, but you can go through the whole process online (on your phone) and not complete or pay anything if you’re not comfortable. And you can save it and come back later if you decide you want to use it. That’s what I did the first year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very helpful I could not do this myself. I depend on the Turbo Tax prompts. I was able to get an explanation that helped me understand at peculiarity required by my state.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use Turbo Tax is easy to use and takes you step by step
Date published: 2021-02-27
Rated 2 out of 5 by from Changes to left nav bar slow naviation The changes this year are a bummer.It's set for you to go through it very sequentially at once. I like to get started as my tax forms start rolling in... add a W2, then a 1099, then another W2, etc. The left nav used to just let you jump to the section you want... now you have to open Federal... navigate, tab through sections, expand.. took a lot more time. I guess it's my fault for not doing my taxes all in one sitting? I like to do it bit by bit so it's less of an all day project, but Turbotax sure makes that hard now. I've used TurboTax since 2001 and this is the first year I've considered moving to a different provider. Hope they revise for next year!
Date published: 2021-02-27
Rated 5 out of 5 by from Very reliable Reliable and easy to use. I've used it for years and years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is user friendly, easy process, Easy, straightforward. Asked for Live Help, worked easily.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use! I have been filing with TurboTax for over 5 years. Never experience a problem.
Date published: 2021-02-27
Rated 4 out of 5 by from I love TurboTax! I love Turbo Tax and have been using it for four years now.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use It was great, easy to use, Lots of information. WIll use again
Date published: 2021-02-27
Rated 5 out of 5 by from It's super easy Its just too easy n super quick! We use it every year!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2926