TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Self Employed and grateful for Turbo Tax! I am self employed and have been using Turbo Tax for years and I absolutely love it. I have recommended to many friends .
Date published: 2021-02-23
Rated 1 out of 5 by from May be the last year I use them Normally I love this product...I have used it for 8years and never had an issue....however this year was different. Once you start you cannot erase and start over...I accidentally clicked on the premiere edition and it would not let me back out of it into the free edition. Half of the pop up boxes took forever to load and some only half loaded , I would have to refresh. My taxes are very simple and usually only take me 20minutes or so to do but this time it took me over an hour because of the issues that I kept having. I paid $110 for something I normally am able to use the Free edition for....I am not a happy user at this point.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is GREAT! TurboTax helped me with problems fast and quick! Friendly agents with a lot of knowledge!
Date published: 2021-02-23
Rated 5 out of 5 by from The best Very easy and no stress when filing. I have used turbo tax since they started online. Aways accurate and never questioned.
Date published: 2021-02-23
Rated 5 out of 5 by from Great help Great help and great walk through it was just great
Date published: 2021-02-23
Rated 5 out of 5 by from Works well with Lyft Turbo Tax supplied by Lyft program is so much simplier to process than the regular program. I really liked the way it works for that service.
Date published: 2021-02-23
Rated 5 out of 5 by from SMOOTH I liked that I was able to talk with a professional tax preparer
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax free edition! Turbo tax was so easy and totally free as advertised!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and easy My eighth year with turbo tax; never any hassles, hang-ups, or issues.
Date published: 2021-02-23
Rated 5 out of 5 by from simple guide to self e-filing Experts doing their jobs excellently. I just filed and have a belief I was well guided.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2906
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Self Employed and grateful for Turbo Tax! I am self employed and have been using Turbo Tax for years and I absolutely love it. I have recommended to many friends .
Date published: 2021-02-23
Rated 1 out of 5 by from May be the last year I use them Normally I love this product...I have used it for 8years and never had an issue....however this year was different. Once you start you cannot erase and start over...I accidentally clicked on the premiere edition and it would not let me back out of it into the free edition. Half of the pop up boxes took forever to load and some only half loaded , I would have to refresh. My taxes are very simple and usually only take me 20minutes or so to do but this time it took me over an hour because of the issues that I kept having. I paid $110 for something I normally am able to use the Free edition for....I am not a happy user at this point.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is GREAT! TurboTax helped me with problems fast and quick! Friendly agents with a lot of knowledge!
Date published: 2021-02-23
Rated 5 out of 5 by from The best Very easy and no stress when filing. I have used turbo tax since they started online. Aways accurate and never questioned.
Date published: 2021-02-23
Rated 5 out of 5 by from Great help Great help and great walk through it was just great
Date published: 2021-02-23
Rated 5 out of 5 by from Works well with Lyft Turbo Tax supplied by Lyft program is so much simplier to process than the regular program. I really liked the way it works for that service.
Date published: 2021-02-23
Rated 5 out of 5 by from SMOOTH I liked that I was able to talk with a professional tax preparer
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax free edition! Turbo tax was so easy and totally free as advertised!
Date published: 2021-02-23
Rated 5 out of 5 by from Fast and easy My eighth year with turbo tax; never any hassles, hang-ups, or issues.
Date published: 2021-02-23
Rated 5 out of 5 by from simple guide to self e-filing Experts doing their jobs excellently. I just filed and have a belief I was well guided.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2906