TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Disappointed Very expensive and unable to E-file. Repeatedly received error message that my tax data could not be processed for electronic filing. Will switch to TaxAct next year.
Date published: 2021-03-01
Rated 4 out of 5 by from Way better than paper I found it easy to use to get the task accomplished. I like that a free option was available this year for what I wanted. A drawback I ran into was when I needed to change the product I selected. Unfortunately, the only way was to clear and start all over to accomplish that. Some of the explanations were a little vague but otherwise useful. Overall very pleased.
Date published: 2021-03-01
Rated 4 out of 5 by from Almost pain-free filing! :-) One suggestion. CHANGE THE FONT COLOR TO BLACK FROM GRAYish! All went smoothly and as expected until the review process which indicated that I needed 3 "fixes." I don't know what happened, but when I "fixed" an issue, one of my income items was doubled. I did, however, receive wonderful help from one of your online agents. (With less than 10 minute wait time.) Thanks!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best I like Turbo Tax because it is fast, convenient, reliable and educational.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax is great I think everything Is good I will see when my returns come back again
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Wonderful! Eighth year I have used and it has been a wonderful experience. I love the way it walks me through each area and explains the why behind them.
Date published: 2021-03-01
Rated 5 out of 5 by from fast and easy it is fast and easy to use. much better than h&r block.
Date published: 2021-03-01
Rated 5 out of 5 by from QUICK AND EASY Smooth and easy to navigate with all the questions answered!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Premier Continues to be Helpful. I have been using Turbo Tax for years and have always been satisfied with every part of it. Getting to download program this year was difficult, but a phone all gave the help I needed. I hope that the program is tested before sending out for use.
Date published: 2021-03-01
Rated 5 out of 5 by from Thanks Awesome EASY! Super simple and intuitive. Help a great deal. Thank you!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Disappointed Very expensive and unable to E-file. Repeatedly received error message that my tax data could not be processed for electronic filing. Will switch to TaxAct next year.
Date published: 2021-03-01
Rated 4 out of 5 by from Way better than paper I found it easy to use to get the task accomplished. I like that a free option was available this year for what I wanted. A drawback I ran into was when I needed to change the product I selected. Unfortunately, the only way was to clear and start all over to accomplish that. Some of the explanations were a little vague but otherwise useful. Overall very pleased.
Date published: 2021-03-01
Rated 4 out of 5 by from Almost pain-free filing! :-) One suggestion. CHANGE THE FONT COLOR TO BLACK FROM GRAYish! All went smoothly and as expected until the review process which indicated that I needed 3 "fixes." I don't know what happened, but when I "fixed" an issue, one of my income items was doubled. I did, however, receive wonderful help from one of your online agents. (With less than 10 minute wait time.) Thanks!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best I like Turbo Tax because it is fast, convenient, reliable and educational.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax is great I think everything Is good I will see when my returns come back again
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Wonderful! Eighth year I have used and it has been a wonderful experience. I love the way it walks me through each area and explains the why behind them.
Date published: 2021-03-01
Rated 5 out of 5 by from fast and easy it is fast and easy to use. much better than h&r block.
Date published: 2021-03-01
Rated 5 out of 5 by from QUICK AND EASY Smooth and easy to navigate with all the questions answered!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Premier Continues to be Helpful. I have been using Turbo Tax for years and have always been satisfied with every part of it. Getting to download program this year was difficult, but a phone all gave the help I needed. I hope that the program is tested before sending out for use.
Date published: 2021-03-01
Rated 5 out of 5 by from Thanks Awesome EASY! Super simple and intuitive. Help a great deal. Thank you!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 290