TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from AWESOME easy to follow instructions. learned a lot , easy payment plan.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbotax is easy to use It was easy to follow. Not as confusing as others.
Date published: 2021-03-02
Rated 3 out of 5 by from Miss when Turbo Tax was free I like Turbo Tax, its super easy and has plenty of places to find the information you're looking for. The only thing I am not a fan of is how much I have to pay. I miss being able to use this site for free, now I dont have a choice and have to pay $150 to use it.
Date published: 2021-03-02
Rated 5 out of 5 by from Extremely helpful, but an occasional glitch. Same experience every year -- I feel like it saves me hours of time; I couldn't live without it; but there are occasional annoying glitches. For instance, I filled out a 1099 for a particular payer, as I do every year, and at the end of that section, I got a popup that said: "You file a 1099 from this payer every year. Don't you want to file it this year?" And I'm thinking: I just did. It took me about half an hour to figure out that I used an "additional 1099s?" button to file this year, but TurboTax had already put this payer in a list of 1099s to be entered, seeing that I had entered that same 1099 last year. So, because I entered the information as a new entry on the list, TurboTax couldn't figure out that I had already entered the info. It should be able to figure it out. I'm a software guy, and I know that wouldn't be hard to do. A couple of other glitches like that as well.
Date published: 2021-03-02
Rated 5 out of 5 by from yes Very good helpful information, it took me to the right places.
Date published: 2021-03-02
Rated 5 out of 5 by from Tubo Tax is great Turbo tax is easy to understand especially for beginners
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is Great! Turbo tax is easy to use and has a lot of safeguards
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to follow and up to date I've always done my own taxes and with Turbotax, the new tax laws are built into the program, so all I need to do is follow the prompts without having to read every new year's tax pamphlets. Easy Peasy
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is the best. Its very fast I Love Turbo Tax ive been doing my taxes with them for 2years
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is so simple! Super easy to use and have been using it for the past 8 years! I love how fast it is and the information they provide and questions you can ask. Makes it easy to file on your own!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 289
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME easy to follow instructions. learned a lot , easy payment plan.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbotax is easy to use It was easy to follow. Not as confusing as others.
Date published: 2021-03-02
Rated 3 out of 5 by from Miss when Turbo Tax was free I like Turbo Tax, its super easy and has plenty of places to find the information you're looking for. The only thing I am not a fan of is how much I have to pay. I miss being able to use this site for free, now I dont have a choice and have to pay $150 to use it.
Date published: 2021-03-02
Rated 5 out of 5 by from Extremely helpful, but an occasional glitch. Same experience every year -- I feel like it saves me hours of time; I couldn't live without it; but there are occasional annoying glitches. For instance, I filled out a 1099 for a particular payer, as I do every year, and at the end of that section, I got a popup that said: "You file a 1099 from this payer every year. Don't you want to file it this year?" And I'm thinking: I just did. It took me about half an hour to figure out that I used an "additional 1099s?" button to file this year, but TurboTax had already put this payer in a list of 1099s to be entered, seeing that I had entered that same 1099 last year. So, because I entered the information as a new entry on the list, TurboTax couldn't figure out that I had already entered the info. It should be able to figure it out. I'm a software guy, and I know that wouldn't be hard to do. A couple of other glitches like that as well.
Date published: 2021-03-02
Rated 5 out of 5 by from yes Very good helpful information, it took me to the right places.
Date published: 2021-03-02
Rated 5 out of 5 by from Tubo Tax is great Turbo tax is easy to understand especially for beginners
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is Great! Turbo tax is easy to use and has a lot of safeguards
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to follow and up to date I've always done my own taxes and with Turbotax, the new tax laws are built into the program, so all I need to do is follow the prompts without having to read every new year's tax pamphlets. Easy Peasy
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is the best. Its very fast I Love Turbo Tax ive been doing my taxes with them for 2years
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is so simple! Super easy to use and have been using it for the past 8 years! I love how fast it is and the information they provide and questions you can ask. Makes it easy to file on your own!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 289