TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from No Communication I had to call IRS to find out my taxes were rejected. Doubled billed, told conflicting information. Told incorrect information. Long user of Turbo Tax, probably be my last year. Really disappointing experience.
Date published: 2021-02-24
Rated 4 out of 5 by from Its nice to do in your own home I wish there were a little more details instead of the broad view when you click to know more. however the step by step is great!
Date published: 2021-02-24
Rated 3 out of 5 by from Not bad but not great Writing A Review is not What I would Like To be doing a This time.
Date published: 2021-02-24
Rated 5 out of 5 by from love it loved it! easy! was worried but so easy to use! thank you
Date published: 2021-02-24
Rated 5 out of 5 by from Donald is an awesome consultant Donald is an awesome consultant. Without him to help me, I'd have gone to a accountant.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - very easy to use Inputting the data is very easy, step-by-step process. I had a problem reporting self employment income for which I needed support. I made an appointment for a phone assist (very easy to do) and David was amazing. Very knowledgeable and very helpful
Date published: 2021-02-24
Rated 2 out of 5 by from There is no easy way to downgrade I used TurboTax Premier last year because I had a special situation. This year I tried to downgrade my plan and there was no way to do and I ended up paying more than paying a live accountant to do my taxes for me.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Great experience with Turbo Tax. Been filing my taxes for 5 years with them
Date published: 2021-02-24
Rated 5 out of 5 by from Easy I find it hard to do taxes, but ever since I've gone on turbo tax, it has been easy. Thank you for offering this service for free.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was informative and easy to file This year having the live help was wonderful. I had to call about 4 different times for help on my tax forms. It was wonderful to talk to a real person!!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2874
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from No Communication I had to call IRS to find out my taxes were rejected. Doubled billed, told conflicting information. Told incorrect information. Long user of Turbo Tax, probably be my last year. Really disappointing experience.
Date published: 2021-02-24
Rated 4 out of 5 by from Its nice to do in your own home I wish there were a little more details instead of the broad view when you click to know more. however the step by step is great!
Date published: 2021-02-24
Rated 3 out of 5 by from Not bad but not great Writing A Review is not What I would Like To be doing a This time.
Date published: 2021-02-24
Rated 5 out of 5 by from love it loved it! easy! was worried but so easy to use! thank you
Date published: 2021-02-24
Rated 5 out of 5 by from Donald is an awesome consultant Donald is an awesome consultant. Without him to help me, I'd have gone to a accountant.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - very easy to use Inputting the data is very easy, step-by-step process. I had a problem reporting self employment income for which I needed support. I made an appointment for a phone assist (very easy to do) and David was amazing. Very knowledgeable and very helpful
Date published: 2021-02-24
Rated 2 out of 5 by from There is no easy way to downgrade I used TurboTax Premier last year because I had a special situation. This year I tried to downgrade my plan and there was no way to do and I ended up paying more than paying a live accountant to do my taxes for me.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Great experience with Turbo Tax. Been filing my taxes for 5 years with them
Date published: 2021-02-24
Rated 5 out of 5 by from Easy I find it hard to do taxes, but ever since I've gone on turbo tax, it has been easy. Thank you for offering this service for free.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was informative and easy to file This year having the live help was wonderful. I had to call about 4 different times for help on my tax forms. It was wonderful to talk to a real person!!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2874