TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
nsfaber from
No Communication
I had to call IRS to find out my taxes were rejected. Doubled billed, told conflicting information. Told incorrect information. Long user of Turbo Tax, probably be my last year. Really disappointing experience.
Date published: 2021-02-24
Rated 4 out of 5 by
Mangum3 from
Its nice to do in your own home
I wish there were a little more details instead of the broad view when you click to know more. however the step by step is great!
Date published: 2021-02-24
Rated 3 out of 5 by
Dingbat 0312 from
Not bad but not great
Writing A Review is not What I would Like To be doing a This time.
Date published: 2021-02-24
Rated 5 out of 5 by
akincaid from
love it
loved it! easy! was worried but so easy to use! thank you
Date published: 2021-02-24
Rated 5 out of 5 by
Dan 1945 from
Donald is an awesome consultant
Donald is an awesome consultant. Without him to help me, I'd have gone to a accountant.
Date published: 2021-02-24
Rated 5 out of 5 by
The Awesome One from
Turbo Tax - very easy to use
Inputting the data is very easy, step-by-step process. I had a problem reporting self employment income for which I needed support. I made an appointment for a phone assist (very easy to do) and David was amazing. Very knowledgeable and very helpful
Date published: 2021-02-24
Rated 2 out of 5 by
Liv210 from
There is no easy way to downgrade
I used TurboTax Premier last year because I had a special situation. This year I tried to downgrade my plan and there was no way to do and I ended up paying more than paying a live accountant to do my taxes for me.
Date published: 2021-02-24
Rated 5 out of 5 by
Keshia1000 from
Turbo Tax is awesome
Great experience with Turbo Tax. Been filing my taxes for 5 years with them
Date published: 2021-02-24
Rated 5 out of 5 by
yobanir3 from
Easy
I find it hard to do taxes, but ever since I've gone on turbo tax, it has been easy. Thank you for offering this service for free.
Date published: 2021-02-24
Rated 5 out of 5 by
kgmarian from
Turbo tax was informative and easy to file
This year having the live help was wonderful. I had to call about 4 different times for help on my tax forms. It was wonderful to talk to a real person!!!
All TurboTax® Offerings Reviews - Page 2874
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
nsfaber from
No Communication
I had to call IRS to find out my taxes were rejected. Doubled billed, told conflicting information. Told incorrect information. Long user of Turbo Tax, probably be my last year. Really disappointing experience.
Date published: 2021-02-24
Rated 4 out of 5 by
Mangum3 from
Its nice to do in your own home
I wish there were a little more details instead of the broad view when you click to know more. however the step by step is great!
Date published: 2021-02-24
Rated 3 out of 5 by
Dingbat 0312 from
Not bad but not great
Writing A Review is not What I would Like To be doing a This time.
Date published: 2021-02-24
Rated 5 out of 5 by
akincaid from
love it
loved it! easy! was worried but so easy to use! thank you
Date published: 2021-02-24
Rated 5 out of 5 by
Dan 1945 from
Donald is an awesome consultant
Donald is an awesome consultant. Without him to help me, I'd have gone to a accountant.
Date published: 2021-02-24
Rated 5 out of 5 by
The Awesome One from
Turbo Tax - very easy to use
Inputting the data is very easy, step-by-step process. I had a problem reporting self employment income for which I needed support. I made an appointment for a phone assist (very easy to do) and David was amazing. Very knowledgeable and very helpful
Date published: 2021-02-24
Rated 2 out of 5 by
Liv210 from
There is no easy way to downgrade
I used TurboTax Premier last year because I had a special situation. This year I tried to downgrade my plan and there was no way to do and I ended up paying more than paying a live accountant to do my taxes for me.
Date published: 2021-02-24
Rated 5 out of 5 by
Keshia1000 from
Turbo Tax is awesome
Great experience with Turbo Tax. Been filing my taxes for 5 years with them
Date published: 2021-02-24
Rated 5 out of 5 by
yobanir3 from
Easy
I find it hard to do taxes, but ever since I've gone on turbo tax, it has been easy. Thank you for offering this service for free.
Date published: 2021-02-24
Rated 5 out of 5 by
kgmarian from
Turbo tax was informative and easy to file
This year having the live help was wonderful. I had to call about 4 different times for help on my tax forms. It was wonderful to talk to a real person!!!
All TurboTax® Offerings Reviews - Page 2874
Date published: 2021-02-24