TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome service The customer service was great. The process was easy and very thorough. The tax’s expert did a great job explaining how the process went and what steps to take.
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax is amazing turbo tax was easy to use.very convenient and helpful.
Date published: 2023-01-31
Rated 5 out of 5 by from Love using turbotax Been using turbotax for a few years and never ran into any issues always satisfied
Date published: 2023-01-31
Rated 1 out of 5 by from turbotax is exspensive Used to be free now i paid 117 to just do my taxes. Going to try filing by paper next year this is rediculous!
Date published: 2023-01-31
Rated 4 out of 5 by from Not bad pretty easy to maneuver around this website..........
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is GREAT! I've engaged with live experts on 2 separate occasions, both were very helpful, patient and professional.
Date published: 2023-01-31
Rated 5 out of 5 by from Great product! I've been using Turbo Tax for over 10 years now. It's quick and easy and saves me time!
Date published: 2023-01-31
Rated 5 out of 5 by from Love TurboTax The total time spent filling my taxes was over hours but hey, it's better than 5 hrs. doing it the old fashion way. It took so long because I'm checking every bit of the info. to make sure I understood the questions. TurboTax made the process so much easier by simplifying the topics and questions.
Date published: 2023-01-31
Rated 1 out of 5 by from Confusing Many times I hit random bumps in the road despite entering information as asked after final review. Very unclear how to resolve issues. At the end it told me I needed printed forms yet the system was not working for this last step.
Date published: 2023-01-31
Rated 1 out of 5 by from charged 40 per person when it forced us to upgrade charged 40 per person when it forced us to upgrade
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service The customer service was great. The process was easy and very thorough. The tax’s expert did a great job explaining how the process went and what steps to take.
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax is amazing turbo tax was easy to use.very convenient and helpful.
Date published: 2023-01-31
Rated 5 out of 5 by from Love using turbotax Been using turbotax for a few years and never ran into any issues always satisfied
Date published: 2023-01-31
Rated 1 out of 5 by from turbotax is exspensive Used to be free now i paid 117 to just do my taxes. Going to try filing by paper next year this is rediculous!
Date published: 2023-01-31
Rated 4 out of 5 by from Not bad pretty easy to maneuver around this website..........
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is GREAT! I've engaged with live experts on 2 separate occasions, both were very helpful, patient and professional.
Date published: 2023-01-31
Rated 5 out of 5 by from Great product! I've been using Turbo Tax for over 10 years now. It's quick and easy and saves me time!
Date published: 2023-01-31
Rated 5 out of 5 by from Love TurboTax The total time spent filling my taxes was over hours but hey, it's better than 5 hrs. doing it the old fashion way. It took so long because I'm checking every bit of the info. to make sure I understood the questions. TurboTax made the process so much easier by simplifying the topics and questions.
Date published: 2023-01-31
Rated 1 out of 5 by from Confusing Many times I hit random bumps in the road despite entering information as asked after final review. Very unclear how to resolve issues. At the end it told me I needed printed forms yet the system was not working for this last step.
Date published: 2023-01-31
Rated 1 out of 5 by from charged 40 per person when it forced us to upgrade charged 40 per person when it forced us to upgrade
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2824