TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Annoyed I bought the CD last year and used the online version this year. My information doesn't seem to be stored in Turbo Tax which is very annoying. I had to supply the AGI from 2021, but it should have been on my account. The discounts that are advertised could not be added to my purchase - which was also annoying and misleading. This cost more money and time than I anticipated and bargained for. The time is the worst part of it.
Date published: 2023-04-15
Rated 5 out of 5 by from Love TurboTax! So simple and easy, 100% recommend!! I use them every year
Date published: 2023-04-15
Rated 4 out of 5 by from Good Experience, but no longer free I appreciate the step by step and review to get me through. Well done!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax is a Great Program Turbo Tax thorough and easy to follow. Great added support when clarification was needed.
Date published: 2023-04-15
Rated 3 out of 5 by from Good It was a little bit challenging they adk for all these numbers not sure exactly what they are but all in all a good service.qouid
Date published: 2023-04-15
Rated 4 out of 5 by from Good Fast, efficient, reliable. Fewer adds and pushes to upgrade will be appreciated. I know what I need and want.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is wonderful Y'all made everything very easy and y'alls agents are incredibly friendly. Especially Landon who I had the pleasure of working with this year.
Date published: 2023-04-15
Rated 4 out of 5 by from Got'er Done! When filling out California taxes. Turbo Tax said it was best for us to take the "Federal Standard Deductions" [Which Yes, it was] BUT then filling out California taxes Turbo Tax wanted me to "GO BACK" and fill in the Federal itemized deductions as the may apply to California. When I tried to "GO BACK" Turbo Tax said my best option was to take the "Standard Deductions" and so I did not "Itemize" for California. After researching on-line the California deductions did not apply to us. Would have been nice to know with out the research confusion.
Date published: 2023-04-15
Rated 4 out of 5 by from Tax Time 😩 The assistance provided was perfect. I get very intimidated doing my own taxes. I spoke with a consultant and she was amazing. She was very patient with me.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes my life easier Great program, easy to use, answers all my questions.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2822
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Annoyed I bought the CD last year and used the online version this year. My information doesn't seem to be stored in Turbo Tax which is very annoying. I had to supply the AGI from 2021, but it should have been on my account. The discounts that are advertised could not be added to my purchase - which was also annoying and misleading. This cost more money and time than I anticipated and bargained for. The time is the worst part of it.
Date published: 2023-04-15
Rated 5 out of 5 by from Love TurboTax! So simple and easy, 100% recommend!! I use them every year
Date published: 2023-04-15
Rated 4 out of 5 by from Good Experience, but no longer free I appreciate the step by step and review to get me through. Well done!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax is a Great Program Turbo Tax thorough and easy to follow. Great added support when clarification was needed.
Date published: 2023-04-15
Rated 3 out of 5 by from Good It was a little bit challenging they adk for all these numbers not sure exactly what they are but all in all a good service.qouid
Date published: 2023-04-15
Rated 4 out of 5 by from Good Fast, efficient, reliable. Fewer adds and pushes to upgrade will be appreciated. I know what I need and want.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is wonderful Y'all made everything very easy and y'alls agents are incredibly friendly. Especially Landon who I had the pleasure of working with this year.
Date published: 2023-04-15
Rated 4 out of 5 by from Got'er Done! When filling out California taxes. Turbo Tax said it was best for us to take the "Federal Standard Deductions" [Which Yes, it was] BUT then filling out California taxes Turbo Tax wanted me to "GO BACK" and fill in the Federal itemized deductions as the may apply to California. When I tried to "GO BACK" Turbo Tax said my best option was to take the "Standard Deductions" and so I did not "Itemize" for California. After researching on-line the California deductions did not apply to us. Would have been nice to know with out the research confusion.
Date published: 2023-04-15
Rated 4 out of 5 by from Tax Time 😩 The assistance provided was perfect. I get very intimidated doing my own taxes. I spoke with a consultant and she was amazing. She was very patient with me.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes my life easier Great program, easy to use, answers all my questions.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2822