TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Easy quick an easy to understand very clear an easy
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is wonderful I have been with turbo taxes for 8 years very easy and fast
Date published: 2023-01-25
Rated 3 out of 5 by from Watch out for TurboTraps! I got too many nags to add paid add-ons to my TurboTax order. I'm calling these nags TurboTraps, hence the title of my review. It would have been nice if I could have a setting saved to my account to always ask for an IP PIN, which I requested from the IRS for extra security even though I haven't yet fallen victim to identity theft. That would have prevented the first reject. Also, I should have been prompted to add information about my Marketplace health coverage on my first filing attempt, not after the IRS rejected my return again due to missing Marketplace coverage info. Other than those issues, filing my 2022 taxes was easy using TurboTax, and I appreciate the discount I was offered for filing early.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax made doing my own taxes comfortable. Turbo Tax gave me confidence and I felt at ease through the whole process knowing that a certified Tax Expert was just a click away. Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is awesome especially Tracey Tracey helped me with it all my rep was amazing she defiantly went above and beyond to help me get my taxes done
Date published: 2023-01-25
Rated 5 out of 5 by from So Easy to use I love Turbo Tax. It made my first time filing taxes so easy.
Date published: 2023-01-25
Rated 5 out of 5 by from awesome awesome every year easy always offered help when it is needed.
Date published: 2023-01-25
Rated 5 out of 5 by from Thank you so much you are all great I had a couple of small issues that Representatives helped me with. The last person I spoke to say sasahana (I'm sorry if I'm spelling her name incorrectly) she was great! The representative I spoke to before her helped me as much as he could but apparently this last woman that helped me had computer technical knowledge and she was able to solve the problem by having me go into my phone setting. You have a great bunch of people working for you all of them are great in their own unique ways thank you all I mean that sincerely
Date published: 2023-01-25
Rated 5 out of 5 by from great work great experience highly recommend. outstanding in every way .
Date published: 2023-01-25
Rated 5 out of 5 by from Fantastic Fantastic and easy to use plus max refund always a no brainer
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2785
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy quick an easy to understand very clear an easy
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is wonderful I have been with turbo taxes for 8 years very easy and fast
Date published: 2023-01-25
Rated 3 out of 5 by from Watch out for TurboTraps! I got too many nags to add paid add-ons to my TurboTax order. I'm calling these nags TurboTraps, hence the title of my review. It would have been nice if I could have a setting saved to my account to always ask for an IP PIN, which I requested from the IRS for extra security even though I haven't yet fallen victim to identity theft. That would have prevented the first reject. Also, I should have been prompted to add information about my Marketplace health coverage on my first filing attempt, not after the IRS rejected my return again due to missing Marketplace coverage info. Other than those issues, filing my 2022 taxes was easy using TurboTax, and I appreciate the discount I was offered for filing early.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax made doing my own taxes comfortable. Turbo Tax gave me confidence and I felt at ease through the whole process knowing that a certified Tax Expert was just a click away. Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is awesome especially Tracey Tracey helped me with it all my rep was amazing she defiantly went above and beyond to help me get my taxes done
Date published: 2023-01-25
Rated 5 out of 5 by from So Easy to use I love Turbo Tax. It made my first time filing taxes so easy.
Date published: 2023-01-25
Rated 5 out of 5 by from awesome awesome every year easy always offered help when it is needed.
Date published: 2023-01-25
Rated 5 out of 5 by from Thank you so much you are all great I had a couple of small issues that Representatives helped me with. The last person I spoke to say sasahana (I'm sorry if I'm spelling her name incorrectly) she was great! The representative I spoke to before her helped me as much as he could but apparently this last woman that helped me had computer technical knowledge and she was able to solve the problem by having me go into my phone setting. You have a great bunch of people working for you all of them are great in their own unique ways thank you all I mean that sincerely
Date published: 2023-01-25
Rated 5 out of 5 by from great work great experience highly recommend. outstanding in every way .
Date published: 2023-01-25
Rated 5 out of 5 by from Fantastic Fantastic and easy to use plus max refund always a no brainer
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2785