TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Suze12 from
Pricing is very misleading
The actual process is good and quick. However, I chose the $49 version and several times during the process it said it cost $49. Once I got to the end it said my total amount was $88. Very misleading.
Date published: 2023-01-25
Rated 5 out of 5 by
flamingo lover from
Quick and Easy
Turbo Tax has been the best for me to use. For the last few years it has been simple and easy and very affordable for me. Thank You for the awesome service you provide.
Date published: 2023-01-25
Rated 3 out of 5 by
JoeC09 from
Found a problem with fixing rejected returns
My return got rejected for the IRS pin. When I logged in and tried to fix it it sent me to the page to input the pin. I logged out of TurboTax and then went to the IRS website to get the pin. When I came back to TurboTax to fix the issue it didn't take me to the page to input the pin, it was trying to just resend the return. Luckily I didn't go through and fully refile I had to manually go back and find the place to input the IRS pin. It's like a flag was checked the first time I hit fix my return and from then on it assumed I had input the pen though I hadn't. This could be a problem for others that might cause them to have to send and it get rejected again if they don't realize.
Date published: 2023-01-25
Rated 5 out of 5 by
Chris75961 from
Easy peasy
Straight forward and easy to use. Turbo tax is the best way to file taxes.
Date published: 2023-01-25
Rated 5 out of 5 by
Sibley23 from
Turbo tax is awesome
Fast and easy excellent help fast response A+++++++++
Date published: 2023-01-25
Rated 5 out of 5 by
Shorty8908 from
I love how turbo tax helps you step by step!
Turbo tax helped me file my taxes and went step by step which helped so much!
Date published: 2023-01-25
Rated 5 out of 5 by
Kookie2022 from
Awesome
It a good way to do your taxes i would recommend for anyone
Date published: 2023-01-25
Rated 5 out of 5 by
null from
Turbo Tax Awesome Assistance
Turbo Tax was simple and easy to follow. The "Chat" feature was also very helpful. I would recommend Turbo Tax to family and friends in the future!!
Date published: 2023-01-25
Rated 4 out of 5 by
Jayjay091111 from
Not Too Shabby
It was fairly easy to use this service. The only negative to it was to constant prompting for upgrading filing options.
Date published: 2023-01-25
Rated 5 out of 5 by
FLFaith8423 from
Quick and Easy!
This program is so easy to understand. I had help from an awesome expert before finishing.
All TurboTax® Offerings Reviews - Page 2782
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Suze12 from
Pricing is very misleading
The actual process is good and quick. However, I chose the $49 version and several times during the process it said it cost $49. Once I got to the end it said my total amount was $88. Very misleading.
Date published: 2023-01-25
Rated 5 out of 5 by
flamingo lover from
Quick and Easy
Turbo Tax has been the best for me to use. For the last few years it has been simple and easy and very affordable for me. Thank You for the awesome service you provide.
Date published: 2023-01-25
Rated 3 out of 5 by
JoeC09 from
Found a problem with fixing rejected returns
My return got rejected for the IRS pin. When I logged in and tried to fix it it sent me to the page to input the pin. I logged out of TurboTax and then went to the IRS website to get the pin. When I came back to TurboTax to fix the issue it didn't take me to the page to input the pin, it was trying to just resend the return. Luckily I didn't go through and fully refile I had to manually go back and find the place to input the IRS pin. It's like a flag was checked the first time I hit fix my return and from then on it assumed I had input the pen though I hadn't. This could be a problem for others that might cause them to have to send and it get rejected again if they don't realize.
Date published: 2023-01-25
Rated 5 out of 5 by
Chris75961 from
Easy peasy
Straight forward and easy to use. Turbo tax is the best way to file taxes.
Date published: 2023-01-25
Rated 5 out of 5 by
Sibley23 from
Turbo tax is awesome
Fast and easy excellent help fast response A+++++++++
Date published: 2023-01-25
Rated 5 out of 5 by
Shorty8908 from
I love how turbo tax helps you step by step!
Turbo tax helped me file my taxes and went step by step which helped so much!
Date published: 2023-01-25
Rated 5 out of 5 by
Kookie2022 from
Awesome
It a good way to do your taxes i would recommend for anyone
Date published: 2023-01-25
Rated 5 out of 5 by
null from
Turbo Tax Awesome Assistance
Turbo Tax was simple and easy to follow. The "Chat" feature was also very helpful. I would recommend Turbo Tax to family and friends in the future!!
Date published: 2023-01-25
Rated 4 out of 5 by
Jayjay091111 from
Not Too Shabby
It was fairly easy to use this service. The only negative to it was to constant prompting for upgrading filing options.
Date published: 2023-01-25
Rated 5 out of 5 by
FLFaith8423 from
Quick and Easy!
This program is so easy to understand. I had help from an awesome expert before finishing.
All TurboTax® Offerings Reviews - Page 2782
Date published: 2023-01-25