TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Pricing is very misleading The actual process is good and quick. However, I chose the $49 version and several times during the process it said it cost $49. Once I got to the end it said my total amount was $88. Very misleading.
Date published: 2023-01-25
Rated 5 out of 5 by from Quick and Easy Turbo Tax has been the best for me to use. For the last few years it has been simple and easy and very affordable for me. Thank You for the awesome service you provide.
Date published: 2023-01-25
Rated 3 out of 5 by from Found a problem with fixing rejected returns My return got rejected for the IRS pin. When I logged in and tried to fix it it sent me to the page to input the pin. I logged out of TurboTax and then went to the IRS website to get the pin. When I came back to TurboTax to fix the issue it didn't take me to the page to input the pin, it was trying to just resend the return. Luckily I didn't go through and fully refile I had to manually go back and find the place to input the IRS pin. It's like a flag was checked the first time I hit fix my return and from then on it assumed I had input the pen though I hadn't. This could be a problem for others that might cause them to have to send and it get rejected again if they don't realize.
Date published: 2023-01-25
Rated 5 out of 5 by from Easy peasy Straight forward and easy to use. Turbo tax is the best way to file taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is awesome Fast and easy excellent help fast response A+++++++++
Date published: 2023-01-25
Rated 5 out of 5 by from I love how turbo tax helps you step by step! Turbo tax helped me file my taxes and went step by step which helped so much!
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome It a good way to do your taxes i would recommend for anyone
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Awesome Assistance Turbo Tax was simple and easy to follow. The "Chat" feature was also very helpful. I would recommend Turbo Tax to family and friends in the future!!
Date published: 2023-01-25
Rated 4 out of 5 by from Not Too Shabby It was fairly easy to use this service. The only negative to it was to constant prompting for upgrading filing options.
Date published: 2023-01-25
Rated 5 out of 5 by from Quick and Easy! This program is so easy to understand. I had help from an awesome expert before finishing.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Pricing is very misleading The actual process is good and quick. However, I chose the $49 version and several times during the process it said it cost $49. Once I got to the end it said my total amount was $88. Very misleading.
Date published: 2023-01-25
Rated 5 out of 5 by from Quick and Easy Turbo Tax has been the best for me to use. For the last few years it has been simple and easy and very affordable for me. Thank You for the awesome service you provide.
Date published: 2023-01-25
Rated 3 out of 5 by from Found a problem with fixing rejected returns My return got rejected for the IRS pin. When I logged in and tried to fix it it sent me to the page to input the pin. I logged out of TurboTax and then went to the IRS website to get the pin. When I came back to TurboTax to fix the issue it didn't take me to the page to input the pin, it was trying to just resend the return. Luckily I didn't go through and fully refile I had to manually go back and find the place to input the IRS pin. It's like a flag was checked the first time I hit fix my return and from then on it assumed I had input the pen though I hadn't. This could be a problem for others that might cause them to have to send and it get rejected again if they don't realize.
Date published: 2023-01-25
Rated 5 out of 5 by from Easy peasy Straight forward and easy to use. Turbo tax is the best way to file taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo tax is awesome Fast and easy excellent help fast response A+++++++++
Date published: 2023-01-25
Rated 5 out of 5 by from I love how turbo tax helps you step by step! Turbo tax helped me file my taxes and went step by step which helped so much!
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome It a good way to do your taxes i would recommend for anyone
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Awesome Assistance Turbo Tax was simple and easy to follow. The "Chat" feature was also very helpful. I would recommend Turbo Tax to family and friends in the future!!
Date published: 2023-01-25
Rated 4 out of 5 by from Not Too Shabby It was fairly easy to use this service. The only negative to it was to constant prompting for upgrading filing options.
Date published: 2023-01-25
Rated 5 out of 5 by from Quick and Easy! This program is so easy to understand. I had help from an awesome expert before finishing.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2782