TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from sneaky added fees Overall I liked the Turbo Tax software for filing my taxes. However, the added extra fee at the end of the process means I had to pay DOUBLE. The pop up buttons are confusing. My husband is NOT happy having to pay for the MAX protection since we have simple taxes. I feel it is a RIPOFF.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbotax makes taxes a little less ugh. I was frustrated at the start, but the TurboTax Live Expert showed me where I made a mistake and their fix increased my tax return by a grand. Thank You.
Date published: 2023-04-15
Rated 5 out of 5 by from They remember me like no other! And their pre-filled in forms (from years prior) makes review and revisions super easy. Plus they (TT) provide lots of sidebar commentary and hyperlinks (this year I even watched a few of their videos) that help clear up any questions.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo makes it so easy to do our taxes. We always get a great refund!
Date published: 2023-04-15
Rated 5 out of 5 by from I love using TurboTax! I've been using TurboTax for several years - it's always quick and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by from Love it It does what I need it to do and it’s fast and saves me a trip out
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX EASY WAY TO FLE ! EXTREMELY USER FRIENDLY! WALKS YOU THROUGH EVERYTHING ! HIGHLY RECOMMENDED FOR SIMPLE TAX SITUATIONS.
Date published: 2023-04-15
Rated 4 out of 5 by from User-Friendly! I love the user-friendly, guided features of Turbo-Tax, but I do think it's a little pricey.
Date published: 2023-04-15
Rated 4 out of 5 by from First time Online - Prefer Software but Good Turbo Tax made software changes that affected tons of people forcing an online use situation. Not very happy about this. It's a good program, but online feels invasive even with questions specifically for Turbo Tax. I am pleased with the program in terms of its ability to help me file though. I would like to see better options for this program next year offline. Again, good program and appreciate that.
Date published: 2023-04-15
Rated 5 out of 5 by from Finished tax in 59 minutes, super! The 4th year using TurboTax, and it's really life savior. Note that the web version is a lot more easier to use than the software.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2750
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from sneaky added fees Overall I liked the Turbo Tax software for filing my taxes. However, the added extra fee at the end of the process means I had to pay DOUBLE. The pop up buttons are confusing. My husband is NOT happy having to pay for the MAX protection since we have simple taxes. I feel it is a RIPOFF.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbotax makes taxes a little less ugh. I was frustrated at the start, but the TurboTax Live Expert showed me where I made a mistake and their fix increased my tax return by a grand. Thank You.
Date published: 2023-04-15
Rated 5 out of 5 by from They remember me like no other! And their pre-filled in forms (from years prior) makes review and revisions super easy. Plus they (TT) provide lots of sidebar commentary and hyperlinks (this year I even watched a few of their videos) that help clear up any questions.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo makes it so easy to do our taxes. We always get a great refund!
Date published: 2023-04-15
Rated 5 out of 5 by from I love using TurboTax! I've been using TurboTax for several years - it's always quick and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by from Love it It does what I need it to do and it’s fast and saves me a trip out
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX EASY WAY TO FLE ! EXTREMELY USER FRIENDLY! WALKS YOU THROUGH EVERYTHING ! HIGHLY RECOMMENDED FOR SIMPLE TAX SITUATIONS.
Date published: 2023-04-15
Rated 4 out of 5 by from User-Friendly! I love the user-friendly, guided features of Turbo-Tax, but I do think it's a little pricey.
Date published: 2023-04-15
Rated 4 out of 5 by from First time Online - Prefer Software but Good Turbo Tax made software changes that affected tons of people forcing an online use situation. Not very happy about this. It's a good program, but online feels invasive even with questions specifically for Turbo Tax. I am pleased with the program in terms of its ability to help me file though. I would like to see better options for this program next year offline. Again, good program and appreciate that.
Date published: 2023-04-15
Rated 5 out of 5 by from Finished tax in 59 minutes, super! The 4th year using TurboTax, and it's really life savior. Note that the web version is a lot more easier to use than the software.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2750