TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Even Worse I was to receive Less than $30 back from state but then Turbo Tax apparently didn't have the correct forms I now OWE!!! I have had to refile and pay! I should be getting reimbursed for THEIR MISTAKE after making me pay more than promised in the first place!!
Date published: 2021-02-18
Rated 5 out of 5 by from Epically Quick and Easy I love the new features! Live chats, Live callbacks, correspondences by app! All awesome!
Date published: 2021-02-18
Rated 5 out of 5 by from Great help had great help with live chat thxs!! Had great help with live chat!!! Thxs!!! I couldn't do it with out your help!!
Date published: 2021-02-18
Rated 4 out of 5 by from Had just one small problem Overall experience was good just had one small problem I needed help on.
Date published: 2021-02-18
Rated 4 out of 5 by from Great but expensive Turbo Tax speeds up getting our taxes done. Quick and easy. Just a little too expensive.
Date published: 2021-02-18
Rated 1 out of 5 by from TurboTax is awful this year IRS accepted e-filed return for 2020 quicky, but CA state return was in pending state for a week (even though the review prior to submission had NO errors). Then the CA state tax return filed ago rejected. Not sure what changed. Had to review again and to resubmit... we'll find out if that did the trick. Very annoying.
Date published: 2021-02-18
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years, it’s easy even when doing long form. I love the way you are guided through The whole thing. I am not a numbers person and if I can do my taxes with TurboTax anyone can.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and Convenient Easy to find and easier to use with out all the hassles.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome I had a great experience filing my taxes and Turbo Tax made it easy to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy to use! I used to always go to a professional to get my taxes done, but this system is so easy I can do them myself now!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2749
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Even Worse I was to receive Less than $30 back from state but then Turbo Tax apparently didn't have the correct forms I now OWE!!! I have had to refile and pay! I should be getting reimbursed for THEIR MISTAKE after making me pay more than promised in the first place!!
Date published: 2021-02-18
Rated 5 out of 5 by from Epically Quick and Easy I love the new features! Live chats, Live callbacks, correspondences by app! All awesome!
Date published: 2021-02-18
Rated 5 out of 5 by from Great help had great help with live chat thxs!! Had great help with live chat!!! Thxs!!! I couldn't do it with out your help!!
Date published: 2021-02-18
Rated 4 out of 5 by from Had just one small problem Overall experience was good just had one small problem I needed help on.
Date published: 2021-02-18
Rated 4 out of 5 by from Great but expensive Turbo Tax speeds up getting our taxes done. Quick and easy. Just a little too expensive.
Date published: 2021-02-18
Rated 1 out of 5 by from TurboTax is awful this year IRS accepted e-filed return for 2020 quicky, but CA state return was in pending state for a week (even though the review prior to submission had NO errors). Then the CA state tax return filed ago rejected. Not sure what changed. Had to review again and to resubmit... we'll find out if that did the trick. Very annoying.
Date published: 2021-02-18
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years, it’s easy even when doing long form. I love the way you are guided through The whole thing. I am not a numbers person and if I can do my taxes with TurboTax anyone can.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and Convenient Easy to find and easier to use with out all the hassles.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome I had a great experience filing my taxes and Turbo Tax made it easy to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy to use! I used to always go to a professional to get my taxes done, but this system is so easy I can do them myself now!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2749