TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Sucker Again from
Even Worse
I was to receive Less than $30 back from state but then Turbo Tax apparently didn't have the correct forms I now OWE!!! I have had to refile and pay! I should be getting reimbursed for THEIR MISTAKE after making me pay more than promised in the first place!!
Date published: 2021-02-18
Rated 5 out of 5 by
Nikris from
Epically Quick and Easy
I love the new features! Live chats, Live callbacks, correspondences by app! All awesome!
Date published: 2021-02-18
Rated 5 out of 5 by
Amieandcarlos from
Great help had great help with live chat thxs!!
Had great help with live chat!!! Thxs!!! I couldn't do it with out your help!!
Date published: 2021-02-18
Rated 4 out of 5 by
Carole41 from
Had just one small problem
Overall experience was good just had one small problem I needed help on.
Date published: 2021-02-18
Rated 4 out of 5 by
The Tonj from
Great but expensive
Turbo Tax speeds up getting our taxes done. Quick and easy. Just a little too expensive.
Date published: 2021-02-18
Rated 1 out of 5 by
angelo1000 from
TurboTax is awful this year
IRS accepted e-filed return for 2020 quicky, but CA state return was in pending state for a week (even though the review prior to submission had NO errors). Then the CA state tax return filed ago rejected. Not sure what changed. Had to review again and to resubmit... we'll find out if that did the trick. Very annoying.
Date published: 2021-02-18
Rated 5 out of 5 by
Beachlvr55 from
Love TurboTax
I have been using TurboTax for years, it’s easy even when doing long form. I love the way you are guided through The whole thing. I am not a numbers person and if I can do my taxes with TurboTax anyone can.
Date published: 2021-02-18
Rated 5 out of 5 by
J Knows from
Simple and Convenient
Easy to find and easier to use with out all the hassles.
Date published: 2021-02-18
Rated 5 out of 5 by
Chris the Author from
Turbo Tax is Awesome
I had a great experience filing my taxes and Turbo Tax made it easy to do so.
Date published: 2021-02-18
Rated 5 out of 5 by
DLamp from
So easy to use!
I used to always go to a professional to get my taxes done, but this system is so easy I can do them myself now!
All TurboTax® Offerings Reviews - Page 2749
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Sucker Again from
Even Worse
I was to receive Less than $30 back from state but then Turbo Tax apparently didn't have the correct forms I now OWE!!! I have had to refile and pay! I should be getting reimbursed for THEIR MISTAKE after making me pay more than promised in the first place!!
Date published: 2021-02-18
Rated 5 out of 5 by
Nikris from
Epically Quick and Easy
I love the new features! Live chats, Live callbacks, correspondences by app! All awesome!
Date published: 2021-02-18
Rated 5 out of 5 by
Amieandcarlos from
Great help had great help with live chat thxs!!
Had great help with live chat!!! Thxs!!! I couldn't do it with out your help!!
Date published: 2021-02-18
Rated 4 out of 5 by
Carole41 from
Had just one small problem
Overall experience was good just had one small problem I needed help on.
Date published: 2021-02-18
Rated 4 out of 5 by
The Tonj from
Great but expensive
Turbo Tax speeds up getting our taxes done. Quick and easy. Just a little too expensive.
Date published: 2021-02-18
Rated 1 out of 5 by
angelo1000 from
TurboTax is awful this year
IRS accepted e-filed return for 2020 quicky, but CA state return was in pending state for a week (even though the review prior to submission had NO errors). Then the CA state tax return filed ago rejected. Not sure what changed. Had to review again and to resubmit... we'll find out if that did the trick. Very annoying.
Date published: 2021-02-18
Rated 5 out of 5 by
Beachlvr55 from
Love TurboTax
I have been using TurboTax for years, it’s easy even when doing long form. I love the way you are guided through The whole thing. I am not a numbers person and if I can do my taxes with TurboTax anyone can.
Date published: 2021-02-18
Rated 5 out of 5 by
J Knows from
Simple and Convenient
Easy to find and easier to use with out all the hassles.
Date published: 2021-02-18
Rated 5 out of 5 by
Chris the Author from
Turbo Tax is Awesome
I had a great experience filing my taxes and Turbo Tax made it easy to do so.
Date published: 2021-02-18
Rated 5 out of 5 by
DLamp from
So easy to use!
I used to always go to a professional to get my taxes done, but this system is so easy I can do them myself now!
All TurboTax® Offerings Reviews - Page 2749
Date published: 2021-02-18