TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy Well organized and easy to use. Would definitely recommend!
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing Fast amd easy to get through nice job turbo tax...
Date published: 2021-03-02
Rated 5 out of 5 by from So easy I wish we would've been using turbo tax before now!! Way cheaper doing it yourself also!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use This was the 2nd year I filed with TT and I'll continue to do so in the future. It's fairly easy to navigate thru the return, and easier the 2nd year as they had my employer info etc.
Date published: 2021-03-02
Rated 3 out of 5 by from LOTS OF PROBLEMS WITH SOFTWARE PROGRAM Yesterday, my wife and I spent 6 hours doing our taxes. This is the 8th year we have used Turbo Tax and never had a problem till now. After completing the forms, it said some items needed reviewed, and it had eliminated some of the gross income and some of the address on the payee, and when we corrected it, it changed the refund amount. We completely eliminated it , and reloaded it and started from scratch, and it did the same thing, We called support, and a female helped us but worked for about 45 mins and decided it was a glitch in the software program, and suggested we clear it and try again today which we did , still had problems with it but not as major as before. For all the problems, I think you could have given me this year for free since I keep coming back for 8 years but will give it some serious thought next year to some other program.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax chat was a great and helpful experience. My expert Kimberly was fantastic and patient. Highly recommend her
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Great My experience was positive. Tax expert was great & very informative
Date published: 2021-03-02
Rated 5 out of 5 by from great product Easy to use but difficult to read the white print on light blue background. Best is black on white for we seniors with diminished vision.
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy I did my taxes during my lunch hour with no problems
Date published: 2021-03-02
Rated 1 out of 5 by from this sucked Kept asking to repeat info already entered. When I did eveything showed up twice. had to go back to the begining.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 275
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy Well organized and easy to use. Would definitely recommend!
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing Fast amd easy to get through nice job turbo tax...
Date published: 2021-03-02
Rated 5 out of 5 by from So easy I wish we would've been using turbo tax before now!! Way cheaper doing it yourself also!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use This was the 2nd year I filed with TT and I'll continue to do so in the future. It's fairly easy to navigate thru the return, and easier the 2nd year as they had my employer info etc.
Date published: 2021-03-02
Rated 3 out of 5 by from LOTS OF PROBLEMS WITH SOFTWARE PROGRAM Yesterday, my wife and I spent 6 hours doing our taxes. This is the 8th year we have used Turbo Tax and never had a problem till now. After completing the forms, it said some items needed reviewed, and it had eliminated some of the gross income and some of the address on the payee, and when we corrected it, it changed the refund amount. We completely eliminated it , and reloaded it and started from scratch, and it did the same thing, We called support, and a female helped us but worked for about 45 mins and decided it was a glitch in the software program, and suggested we clear it and try again today which we did , still had problems with it but not as major as before. For all the problems, I think you could have given me this year for free since I keep coming back for 8 years but will give it some serious thought next year to some other program.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax chat was a great and helpful experience. My expert Kimberly was fantastic and patient. Highly recommend her
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Great My experience was positive. Tax expert was great & very informative
Date published: 2021-03-02
Rated 5 out of 5 by from great product Easy to use but difficult to read the white print on light blue background. Best is black on white for we seniors with diminished vision.
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy I did my taxes during my lunch hour with no problems
Date published: 2021-03-02
Rated 1 out of 5 by from this sucked Kept asking to repeat info already entered. When I did eveything showed up twice. had to go back to the begining.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 275