TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Awesome A great experience year after year. The live expert, Cynthia was excellent. Very professional and knowledgeable.
Date published: 2021-02-22
Rated 5 out of 5 by from Was easy to do Was first time doing this way and will do it again next year .
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax? I really like how Turbo Tax asks questions as you go unlike some other plaes. I did not like how hard it was to access my 1040 form-it was very difficult to find. I also did not like how the company keeps wanting you to purchase so they put it smack dab in the middle of the page. I would rather see it off to the side. I also think they need to be more clear on how much I am going to pay. Be transparent and provide costs in advance of the process for state and federal. I do not mind paying for a great product what it is worth. They actually did save me money this year. I did my own 1040 and then did Turbotax for comparison and to file electronically. They caught an error I had made due to capital gains.
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo tax is taxing Ellis is awesome. She explained everything thoroughly.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly Every year, I have no fear...because TurboTax performs for me.
Date published: 2021-02-22
Rated 5 out of 5 by from Makes Filing Your Own Takes Easy! Turbo Tax walks you through filing your tax return step by step and in plain language, making it easy for any person to navigate filing their tax return. I've been using it for years and I recommend it to anyone for how easy it is to use!
Date published: 2021-02-22
Rated 4 out of 5 by from thumbs up so far so good ... been using them for a few years now and haven't had any issues ... pretty self explanatory
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax love it I like doing my taxes here cause I'm able to do it on my own best part thank u turbo tax
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is my excellent CPA it is great and cant go wrong with it i got the life help from an excellent lady tonight
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Easy great free so convinent at home to be able to do alone
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2725
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome A great experience year after year. The live expert, Cynthia was excellent. Very professional and knowledgeable.
Date published: 2021-02-22
Rated 5 out of 5 by from Was easy to do Was first time doing this way and will do it again next year .
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax? I really like how Turbo Tax asks questions as you go unlike some other plaes. I did not like how hard it was to access my 1040 form-it was very difficult to find. I also did not like how the company keeps wanting you to purchase so they put it smack dab in the middle of the page. I would rather see it off to the side. I also think they need to be more clear on how much I am going to pay. Be transparent and provide costs in advance of the process for state and federal. I do not mind paying for a great product what it is worth. They actually did save me money this year. I did my own 1040 and then did Turbotax for comparison and to file electronically. They caught an error I had made due to capital gains.
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo tax is taxing Ellis is awesome. She explained everything thoroughly.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly Every year, I have no fear...because TurboTax performs for me.
Date published: 2021-02-22
Rated 5 out of 5 by from Makes Filing Your Own Takes Easy! Turbo Tax walks you through filing your tax return step by step and in plain language, making it easy for any person to navigate filing their tax return. I've been using it for years and I recommend it to anyone for how easy it is to use!
Date published: 2021-02-22
Rated 4 out of 5 by from thumbs up so far so good ... been using them for a few years now and haven't had any issues ... pretty self explanatory
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax love it I like doing my taxes here cause I'm able to do it on my own best part thank u turbo tax
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is my excellent CPA it is great and cant go wrong with it i got the life help from an excellent lady tonight
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Easy great free so convinent at home to be able to do alone
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2725