TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easiest online tax program I've ever used 2022 was the first year I owned a rental property. I debated hiring an accountant because I felt overwhelmed. But I kept great records throughout the year and knew an accountant was just going to simply enter my numbers and charge me out the ying yang for something I could probably do myself. After doing my own research about how to claim a rental, I then had to decide what online tax program I should use. I chose Turbo Tax Premium and I am so happy! I was able to finish my entries within a few days with little to no anxiety over this new rental project. I was guided through every step. I had the ability to use an online tax expert for a fee but it wasn't necessary. The key was that I kept very detailed records and only had to enter the numbers when prompted. I just filed with confidence. I do wish it was free like Credit Karma use to be but hey, we all need to make a dime lol. And besides I'm getting a refund for the first time in forever. I'm going to do my mom's taxes here next. Happy filer here. I'll be using this again next year.
Date published: 2023-01-24
Rated 5 out of 5 by from Worked great! Got all the answers Thought you might have last years an the many yrs before info. Of my return But I guess not
Date published: 2023-01-24
Rated 5 out of 5 by from Been the best Been using them for a long time and they have never failed me yet.
Date published: 2023-01-24
Rated 5 out of 5 by from I LOVED IT I normally go to Jackson Hewitt and do my taxes there and get charged so much. Well I loved Turbo tax because it helped me walk through each step
Date published: 2023-01-24
Rated 1 out of 5 by from i started at 11 am finally did it myself well i got all my w2s filed online like i have for past 8 yrs and a error came up about information worksheet for diastter distbution i called and it remotely wen through i had to hang up becasue i had to do it all over did it again same thing called again same thing spoke 2 4 peolpe and no one could figure it out i deleted my whole profile re did it myself i have a code for a free upgrade i didnt get and i will be going else where after 8 yrs
Date published: 2023-01-24
Rated 4 out of 5 by from Review Title Always does a decent job; been using it for years.
Date published: 2023-01-24
Rated 3 out of 5 by from been with them for many yrs great, just too much questions for a per that works most the time and does have time to get all paper to a near by tax office
Date published: 2023-01-24
Rated 4 out of 5 by from Good service It was a little different from last year’s taxes but good
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax Online Deluxe Excellent and easy to use. My second time using it. I recommend everyone to use it.
Date published: 2023-01-24
Rated 5 out of 5 by from Their customer service is absolutely amazing! I had a few questions that needed to be answered before efiling. Their expert game me great information, checked my return with me, sent me some much needed forms by email, and made efiling with new dependents, a move, a new business much easier.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest online tax program I've ever used 2022 was the first year I owned a rental property. I debated hiring an accountant because I felt overwhelmed. But I kept great records throughout the year and knew an accountant was just going to simply enter my numbers and charge me out the ying yang for something I could probably do myself. After doing my own research about how to claim a rental, I then had to decide what online tax program I should use. I chose Turbo Tax Premium and I am so happy! I was able to finish my entries within a few days with little to no anxiety over this new rental project. I was guided through every step. I had the ability to use an online tax expert for a fee but it wasn't necessary. The key was that I kept very detailed records and only had to enter the numbers when prompted. I just filed with confidence. I do wish it was free like Credit Karma use to be but hey, we all need to make a dime lol. And besides I'm getting a refund for the first time in forever. I'm going to do my mom's taxes here next. Happy filer here. I'll be using this again next year.
Date published: 2023-01-24
Rated 5 out of 5 by from Worked great! Got all the answers Thought you might have last years an the many yrs before info. Of my return But I guess not
Date published: 2023-01-24
Rated 5 out of 5 by from Been the best Been using them for a long time and they have never failed me yet.
Date published: 2023-01-24
Rated 5 out of 5 by from I LOVED IT I normally go to Jackson Hewitt and do my taxes there and get charged so much. Well I loved Turbo tax because it helped me walk through each step
Date published: 2023-01-24
Rated 1 out of 5 by from i started at 11 am finally did it myself well i got all my w2s filed online like i have for past 8 yrs and a error came up about information worksheet for diastter distbution i called and it remotely wen through i had to hang up becasue i had to do it all over did it again same thing called again same thing spoke 2 4 peolpe and no one could figure it out i deleted my whole profile re did it myself i have a code for a free upgrade i didnt get and i will be going else where after 8 yrs
Date published: 2023-01-24
Rated 4 out of 5 by from Review Title Always does a decent job; been using it for years.
Date published: 2023-01-24
Rated 3 out of 5 by from been with them for many yrs great, just too much questions for a per that works most the time and does have time to get all paper to a near by tax office
Date published: 2023-01-24
Rated 4 out of 5 by from Good service It was a little different from last year’s taxes but good
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax Online Deluxe Excellent and easy to use. My second time using it. I recommend everyone to use it.
Date published: 2023-01-24
Rated 5 out of 5 by from Their customer service is absolutely amazing! I had a few questions that needed to be answered before efiling. Their expert game me great information, checked my return with me, sent me some much needed forms by email, and made efiling with new dependents, a move, a new business much easier.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2703