TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SUCCESSFULL TAX RETURN! ANOTHER SUCCESSFULL TAX RETURN, THANK YOU TURBOTAX FOR MAKING IT HAPPEN!
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is good Turbo tax is easy to use and fast. There are things that are always improving year after year and its what keeps me comming back to use it year after year
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax is sneaky about their fees TurboTax is very expensive and charges for every little thing. Also not all things are clearly spelled out as to why you "have to" be charged more.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBOTAX GOOD, easily to understand the instruction. excellent
Date published: 2021-02-25
Rated 5 out of 5 by from I think you are pretty cool I like your format a lot. I like not paying money.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Customer Service I really enjoyed the way it uses technology to resolve something complex like tax submission, very helpful team which supports on call and cares for customer keeping the privacy in mind.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the best!! I have been using Turbo Tax for some years now and I love it. I never have any issues and if I have any questions they are there to help.
Date published: 2021-02-25
Rated 5 out of 5 by from So happy with the LIVE representative help! I was unsure about paying the extra for LIVE Representative help, but I am glad I did. Two representatives stayed on the phone with me and remotely viewed my screens to help with submitting forms. Excellent way to do taxes from home!
Date published: 2021-02-25
Rated 5 out of 5 by from So simple, my cat could do it Fast and easy to comprehend. Thanks for saving me time and money.
Date published: 2021-02-25
Rated 5 out of 5 by from Been a loyal TurboTax user for 9 years now! TurboTax is consistently a great platform year-to-year to file our taxes with. I feel confident and secure in our filing and that we are receiving all the refunds we are eligible for. Each section is very detailed and if you have a question about what it's asking the explanations are very helpful. Filing taxes is never fun or easy, but with TurboTax it's like a weight is lifted as I go through the process and realize how easy they make it. We also have some tricky filing to do with working out of state but living in another, but TurboTax takes the guess work out of filing and helps you each step of the way. The only small criticism I have is the amount of times they try to upsell you on upgrading, which seems to be increasing each year.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2686
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SUCCESSFULL TAX RETURN! ANOTHER SUCCESSFULL TAX RETURN, THANK YOU TURBOTAX FOR MAKING IT HAPPEN!
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is good Turbo tax is easy to use and fast. There are things that are always improving year after year and its what keeps me comming back to use it year after year
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax is sneaky about their fees TurboTax is very expensive and charges for every little thing. Also not all things are clearly spelled out as to why you "have to" be charged more.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBOTAX GOOD, easily to understand the instruction. excellent
Date published: 2021-02-25
Rated 5 out of 5 by from I think you are pretty cool I like your format a lot. I like not paying money.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Customer Service I really enjoyed the way it uses technology to resolve something complex like tax submission, very helpful team which supports on call and cares for customer keeping the privacy in mind.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the best!! I have been using Turbo Tax for some years now and I love it. I never have any issues and if I have any questions they are there to help.
Date published: 2021-02-25
Rated 5 out of 5 by from So happy with the LIVE representative help! I was unsure about paying the extra for LIVE Representative help, but I am glad I did. Two representatives stayed on the phone with me and remotely viewed my screens to help with submitting forms. Excellent way to do taxes from home!
Date published: 2021-02-25
Rated 5 out of 5 by from So simple, my cat could do it Fast and easy to comprehend. Thanks for saving me time and money.
Date published: 2021-02-25
Rated 5 out of 5 by from Been a loyal TurboTax user for 9 years now! TurboTax is consistently a great platform year-to-year to file our taxes with. I feel confident and secure in our filing and that we are receiving all the refunds we are eligible for. Each section is very detailed and if you have a question about what it's asking the explanations are very helpful. Filing taxes is never fun or easy, but with TurboTax it's like a weight is lifted as I go through the process and realize how easy they make it. We also have some tricky filing to do with working out of state but living in another, but TurboTax takes the guess work out of filing and helps you each step of the way. The only small criticism I have is the amount of times they try to upsell you on upgrading, which seems to be increasing each year.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2686