TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Easy! TurboTax is great for anyone learning to do their taxes on their own. It saved me the stress and money of having someone do it for me.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is great and very easy i did my taxes on here the last 2 years and it has been great. i have never done my own taxes til turbo tax. its so easy
Date published: 2021-02-26
Rated 5 out of 5 by from very good program It was a very good service it was quite short and concise.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful and patience Very helpful with live help very fast responding!!
Date published: 2021-02-26
Rated 5 out of 5 by from Simple and easy to use Walks you through step by step and there's online help if you need it. I've never had an issue with this program. Highly recommend and will continue to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Super easy for first time filer I’ve always had a pro file my taxes. This year that pro is me. This was really broke down in a way that was easy a fast fit a first time filer.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is great the process of question and answer is easy to deal with
Date published: 2021-02-26
Rated 1 out of 5 by from I am annoyed I work for DoorDash as a side job. I had to pay to put in my information about the income I earned form DoorDash this year. I though that what I was paying was a flat price it wasn't. They charged me for filing my State income taxes at in a State I don't even live in I just work there. Then they wanted to charge me again to have them take out the money from my refund. I am very annoyed with Turbotax!!
Date published: 2021-02-26
Rated 3 out of 5 by from pretty good Its time consuming either way just with a little boost. It is tedious having to start all over as the only way to downgrade from a service. Prices on packages are different on two different TurboTax home pages at the same time same date I don't know why. I do like this new auto-correct they have added.
Date published: 2021-02-26
Rated 5 out of 5 by from Love TurboTax Live I was excited to see TurboTax offer the free live subscription this year and took advantage of it. With the craziness that is COVID-19, the live rep was so very helpful resolving to give me a call so we could really figure out the best way for me to do my taxes. So grateful for all of the help I received!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Easy! TurboTax is great for anyone learning to do their taxes on their own. It saved me the stress and money of having someone do it for me.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is great and very easy i did my taxes on here the last 2 years and it has been great. i have never done my own taxes til turbo tax. its so easy
Date published: 2021-02-26
Rated 5 out of 5 by from very good program It was a very good service it was quite short and concise.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful and patience Very helpful with live help very fast responding!!
Date published: 2021-02-26
Rated 5 out of 5 by from Simple and easy to use Walks you through step by step and there's online help if you need it. I've never had an issue with this program. Highly recommend and will continue to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Super easy for first time filer I’ve always had a pro file my taxes. This year that pro is me. This was really broke down in a way that was easy a fast fit a first time filer.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is great the process of question and answer is easy to deal with
Date published: 2021-02-26
Rated 1 out of 5 by from I am annoyed I work for DoorDash as a side job. I had to pay to put in my information about the income I earned form DoorDash this year. I though that what I was paying was a flat price it wasn't. They charged me for filing my State income taxes at in a State I don't even live in I just work there. Then they wanted to charge me again to have them take out the money from my refund. I am very annoyed with Turbotax!!
Date published: 2021-02-26
Rated 3 out of 5 by from pretty good Its time consuming either way just with a little boost. It is tedious having to start all over as the only way to downgrade from a service. Prices on packages are different on two different TurboTax home pages at the same time same date I don't know why. I do like this new auto-correct they have added.
Date published: 2021-02-26
Rated 5 out of 5 by from Love TurboTax Live I was excited to see TurboTax offer the free live subscription this year and took advantage of it. With the craziness that is COVID-19, the live rep was so very helpful resolving to give me a call so we could really figure out the best way for me to do my taxes. So grateful for all of the help I received!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2682