TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is an easy "Do It Yourself" Tool I've been using Turbo Tax for years and it seems they make it easier every year. I thought it would be complicated because of changing circumstances, but Turbo Tax walked me through each situation easily. Thanks Turbo Tax!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy, as long as you follow instructions Was surprised as how easy it was. You will be walked through step by step.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax basic Everthing went pretty smooth Didn't work with a live person
Date published: 2021-02-19
Rated 5 out of 5 by from Thank you! Great service to file online. Easy to use and thank you!
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use! It was so easy to use. Not complicated at all!! Will use it again next year
Date published: 2021-02-19
Rated 3 out of 5 by from Didn't Ask About Estimated Taxes 9th year using Turbo Tax. Wanted to use the very basic but Turbo tax didn't ask for my estimated taxes paid and said there was a penalty for underpayment!?!. I want back and upgraded and magically the estimated boxes appeared! Then they said they would take the $85. out of our refund and when I looked at the fine print there is a $40 processing charge. Paid with a cc. Read all the fine print..
Date published: 2021-02-19
Rated 2 out of 5 by from Too many fees There were fees along with other fees just to file with no assistance from a preparer. That you do not know about until the end.
Date published: 2021-02-19
Rated 5 out of 5 by from Stress free and easy to use! I've been using TurboTax for years and have zero complaints thus far. A secure and trustworthy service to help you every step of the way.
Date published: 2021-02-19
Rated 5 out of 5 by from very easy helpful andawsomly set up very easy to understand and get through love t tax there great
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and amazing experiance Went from being a w2 employee to self employed (thanks COVID) its simplified everything and made it simple.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2674
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is an easy "Do It Yourself" Tool I've been using Turbo Tax for years and it seems they make it easier every year. I thought it would be complicated because of changing circumstances, but Turbo Tax walked me through each situation easily. Thanks Turbo Tax!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy, as long as you follow instructions Was surprised as how easy it was. You will be walked through step by step.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax basic Everthing went pretty smooth Didn't work with a live person
Date published: 2021-02-19
Rated 5 out of 5 by from Thank you! Great service to file online. Easy to use and thank you!
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use! It was so easy to use. Not complicated at all!! Will use it again next year
Date published: 2021-02-19
Rated 3 out of 5 by from Didn't Ask About Estimated Taxes 9th year using Turbo Tax. Wanted to use the very basic but Turbo tax didn't ask for my estimated taxes paid and said there was a penalty for underpayment!?!. I want back and upgraded and magically the estimated boxes appeared! Then they said they would take the $85. out of our refund and when I looked at the fine print there is a $40 processing charge. Paid with a cc. Read all the fine print..
Date published: 2021-02-19
Rated 2 out of 5 by from Too many fees There were fees along with other fees just to file with no assistance from a preparer. That you do not know about until the end.
Date published: 2021-02-19
Rated 5 out of 5 by from Stress free and easy to use! I've been using TurboTax for years and have zero complaints thus far. A secure and trustworthy service to help you every step of the way.
Date published: 2021-02-19
Rated 5 out of 5 by from very easy helpful andawsomly set up very easy to understand and get through love t tax there great
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and amazing experiance Went from being a w2 employee to self employed (thanks COVID) its simplified everything and made it simple.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2674