TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from RATING TURBO TAX IT'S A VERY EASY PROCESS, STRAIGHTFORWARD FORWARD BUT DON'T LIKE THE FEES. IN ORDER TO PROCESS AND PAY LATER FEES ON TOP OF FEES NOT FREE. THE ONLY DOWNSIDE BESIDES THAT NO ISSUES
Date published: 2023-01-21
Rated 2 out of 5 by from Whatever Nothin is this for stupid as way to much money for this refund . I need more money
Date published: 2023-01-21
Rated 5 out of 5 by from Filed fast and for free At first, I couldn't figure it out, I was trapped in a loop and was looking at paying more than $100. after i cleared and restarted I filed for free within 5 minutes.
Date published: 2023-01-21
Rated 1 out of 5 by from difficult to figure out how you're getting paid This new version is too difficult to figure out how you're getting paid.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax is great! It was so easy and when I needed help they were always right there to help me!
Date published: 2023-01-21
Rated 2 out of 5 by from far too expensive last year i paid 35 to file both state and federal returns. this year, 117 for the same setup, same version, both federal and state. after 8 years, this is unacceptable. if the price remains this high next year, i will go elsewhere
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is very easy to use. I highly recommend doing your own taxes with Turbo Tax. I love filing my own taxes. I used to get robbed from other people who would do my taxes and they would charge hundreds of dollars, which I shouldn't have paid. I wish I can get that money back but you live and learn. Thank you Turbo Tax for making my life so easy when it comes to doing my own taxes with you!
Date published: 2023-01-21
Rated 4 out of 5 by from Easy to use The experience is great the only thing I did not like is the fact that one moment it said 0 dollars to file this return and then it changed to 39 dollars after a discount which still beats any where but I felt lied to
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax is awesome Quick simple and easy love the site it's the best to use
Date published: 2023-01-21
Rated 5 out of 5 by from Absolutely Wonderful! Absolutely the most wonderful time I have ever had! Both Ms. Sonya and Ms. Delphene has been the most fun and relaxing talk I've had in a long time. I never thought I would have so much fun filing taxes. Even though we're both strangers on the internet I felt like talking to an old friend. I honestly wish we could hang out afterwards because this has been so fun. So, if Turbo tax could figure out a way for customers to hangout and reconnect with lovely Tax Experts like Ms. Sonya and Ms. Delphene, Please do! Absolute 10/10 would file Taxes again!
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 2613
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from RATING TURBO TAX IT'S A VERY EASY PROCESS, STRAIGHTFORWARD FORWARD BUT DON'T LIKE THE FEES. IN ORDER TO PROCESS AND PAY LATER FEES ON TOP OF FEES NOT FREE. THE ONLY DOWNSIDE BESIDES THAT NO ISSUES
Date published: 2023-01-21
Rated 2 out of 5 by from Whatever Nothin is this for stupid as way to much money for this refund . I need more money
Date published: 2023-01-21
Rated 5 out of 5 by from Filed fast and for free At first, I couldn't figure it out, I was trapped in a loop and was looking at paying more than $100. after i cleared and restarted I filed for free within 5 minutes.
Date published: 2023-01-21
Rated 1 out of 5 by from difficult to figure out how you're getting paid This new version is too difficult to figure out how you're getting paid.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax is great! It was so easy and when I needed help they were always right there to help me!
Date published: 2023-01-21
Rated 2 out of 5 by from far too expensive last year i paid 35 to file both state and federal returns. this year, 117 for the same setup, same version, both federal and state. after 8 years, this is unacceptable. if the price remains this high next year, i will go elsewhere
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is very easy to use. I highly recommend doing your own taxes with Turbo Tax. I love filing my own taxes. I used to get robbed from other people who would do my taxes and they would charge hundreds of dollars, which I shouldn't have paid. I wish I can get that money back but you live and learn. Thank you Turbo Tax for making my life so easy when it comes to doing my own taxes with you!
Date published: 2023-01-21
Rated 4 out of 5 by from Easy to use The experience is great the only thing I did not like is the fact that one moment it said 0 dollars to file this return and then it changed to 39 dollars after a discount which still beats any where but I felt lied to
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo tax is awesome Quick simple and easy love the site it's the best to use
Date published: 2023-01-21
Rated 5 out of 5 by from Absolutely Wonderful! Absolutely the most wonderful time I have ever had! Both Ms. Sonya and Ms. Delphene has been the most fun and relaxing talk I've had in a long time. I never thought I would have so much fun filing taxes. Even though we're both strangers on the internet I felt like talking to an old friend. I honestly wish we could hang out afterwards because this has been so fun. So, if Turbo tax could figure out a way for customers to hangout and reconnect with lovely Tax Experts like Ms. Sonya and Ms. Delphene, Please do! Absolute 10/10 would file Taxes again!
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 2613