TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from It was very informative It was usually easy to follow. The expert was very helpful and extremely knowledgeable
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy and user friendly. Great product.
Date published: 2021-02-19
Rated 4 out of 5 by from good but glitching Every year we have filed our taxes with Turbo Tax with no issues. This year we got kind of confused when the system kept bringing a form up about solar panels. Have never had solar panels, so that was kind of tricky. Though I love that you guys have professional agents that helped us out and able to complete our application.
Date published: 2021-02-19
Rated 5 out of 5 by from Use them every year!!! Always have had a great experience using Turbo Tax, especially this time. Had trouble will some documents that shouldn't have been in my fileing and chatting with them for help solved it quickly.
Date published: 2021-02-19
Rated 1 out of 5 by from Will never use this again Been using this for years. Never had so many issues and spent more time and more money this year. Will NOT use this again. So disappointed.
Date published: 2021-02-19
Rated 5 out of 5 by from I have used Turbotax to file my taxes since 1993 I have used turbotax for years to file my taxes. I can feel secure, in the accuracy of my filed taxes. The program is easy to use, and it askes me easy to understand questions, so no topic is missed.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick Easy helpful Very good - the helpful parts were the explain parts
Date published: 2021-02-19
Rated 5 out of 5 by from Good TurboTax do a great job I do my taxes every year with them
Date published: 2021-02-19
Rated 4 out of 5 by from 2021 so far so good 2012mhas been very difficult. Thank god for TT to help
Date published: 2021-02-19
Rated 3 out of 5 by from Not as simple as it used to be The windows are more customer friendly and step by step like they used to be. It's more old school windows. Would not recommend using your phone. The customer service on the upgraded version was AMAZING.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2601
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was very informative It was usually easy to follow. The expert was very helpful and extremely knowledgeable
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy and user friendly. Great product.
Date published: 2021-02-19
Rated 4 out of 5 by from good but glitching Every year we have filed our taxes with Turbo Tax with no issues. This year we got kind of confused when the system kept bringing a form up about solar panels. Have never had solar panels, so that was kind of tricky. Though I love that you guys have professional agents that helped us out and able to complete our application.
Date published: 2021-02-19
Rated 5 out of 5 by from Use them every year!!! Always have had a great experience using Turbo Tax, especially this time. Had trouble will some documents that shouldn't have been in my fileing and chatting with them for help solved it quickly.
Date published: 2021-02-19
Rated 1 out of 5 by from Will never use this again Been using this for years. Never had so many issues and spent more time and more money this year. Will NOT use this again. So disappointed.
Date published: 2021-02-19
Rated 5 out of 5 by from I have used Turbotax to file my taxes since 1993 I have used turbotax for years to file my taxes. I can feel secure, in the accuracy of my filed taxes. The program is easy to use, and it askes me easy to understand questions, so no topic is missed.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick Easy helpful Very good - the helpful parts were the explain parts
Date published: 2021-02-19
Rated 5 out of 5 by from Good TurboTax do a great job I do my taxes every year with them
Date published: 2021-02-19
Rated 4 out of 5 by from 2021 so far so good 2012mhas been very difficult. Thank god for TT to help
Date published: 2021-02-19
Rated 3 out of 5 by from Not as simple as it used to be The windows are more customer friendly and step by step like they used to be. It's more old school windows. Would not recommend using your phone. The customer service on the upgraded version was AMAZING.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2601