TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from GO BACK TO TURBO CARD !! I file with TT every year. this year I was eligible for the advance but somehow my CK spend account was closed without me even knowing !! So therefor I was unable to receive the advance. And I was depending on that advance... I truly did not want to file with TT after this, but I had to.. But im asking that you guys go back to also having the option of turbo cared for the refund advance as well. credit kamra is a joke.
Date published: 2023-01-29
Rated 5 out of 5 by from easy easy to use used several times over the years will use agagain thanks
Date published: 2023-01-29
Rated 2 out of 5 by from Transmission Error Filing was simple and straightforward. Unfortunately the website kept crashing and I was unable to transmit my taxes for several days.
Date published: 2023-01-29
Rated 3 out of 5 by from TIME CONSUMING TOO MUCH TIME IT WAS RATHER TIME CONSUMING AND IT SHOULD NOT BE.
Date published: 2023-01-29
Rated 2 out of 5 by from FRUSTRATED I was assisting my son with his taxes because the system was charging him $78 for federal and state and he had a very simple tax return. I had to reach out and call and agent, was on the phone for an hour. Not because she didn't know what to do, it was because she was unable to figure it out even with her knowledge. She was wonderful but she had to reach out to a supervisor who ended up not fixing the issue, but did give us a code to get it for free like he was supposed to.
Date published: 2023-01-29
Rated 5 out of 5 by from Great I have been using turbo tax to file my taxes for more that 5 years and I have not have any issues, I will definitely recommend it!
Date published: 2023-01-29
Rated 5 out of 5 by from Good It was good it was good it was good it was good it
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is great Easy and quick way to file taxes. I always use Turbo Tax.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is great My experience was great would recommend I would tell the world
Date published: 2023-01-29
Rated 5 out of 5 by from Very easy I will never be doing taxes with another company. Turbo Tax is by far the best place to do your taxes and maximize your refund!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2598
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from GO BACK TO TURBO CARD !! I file with TT every year. this year I was eligible for the advance but somehow my CK spend account was closed without me even knowing !! So therefor I was unable to receive the advance. And I was depending on that advance... I truly did not want to file with TT after this, but I had to.. But im asking that you guys go back to also having the option of turbo cared for the refund advance as well. credit kamra is a joke.
Date published: 2023-01-29
Rated 5 out of 5 by from easy easy to use used several times over the years will use agagain thanks
Date published: 2023-01-29
Rated 2 out of 5 by from Transmission Error Filing was simple and straightforward. Unfortunately the website kept crashing and I was unable to transmit my taxes for several days.
Date published: 2023-01-29
Rated 3 out of 5 by from TIME CONSUMING TOO MUCH TIME IT WAS RATHER TIME CONSUMING AND IT SHOULD NOT BE.
Date published: 2023-01-29
Rated 2 out of 5 by from FRUSTRATED I was assisting my son with his taxes because the system was charging him $78 for federal and state and he had a very simple tax return. I had to reach out and call and agent, was on the phone for an hour. Not because she didn't know what to do, it was because she was unable to figure it out even with her knowledge. She was wonderful but she had to reach out to a supervisor who ended up not fixing the issue, but did give us a code to get it for free like he was supposed to.
Date published: 2023-01-29
Rated 5 out of 5 by from Great I have been using turbo tax to file my taxes for more that 5 years and I have not have any issues, I will definitely recommend it!
Date published: 2023-01-29
Rated 5 out of 5 by from Good It was good it was good it was good it was good it
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is great Easy and quick way to file taxes. I always use Turbo Tax.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is great My experience was great would recommend I would tell the world
Date published: 2023-01-29
Rated 5 out of 5 by from Very easy I will never be doing taxes with another company. Turbo Tax is by far the best place to do your taxes and maximize your refund!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2598