TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Kids
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Cocoa Kelsey from
First Time User
I found it somewhat difficult to figure out how to answer a few of the questions (government legalize) but once I requested a call all my questions were answered. Having the ability to speak to a live person made all the difference in my rating otherwise I might have thrown in the towel and went back to the CPA.
Date published: 2021-02-22
Rated 3 out of 5 by
lindyholly from
TurboTax did not automatically populate
This year was a very disappointing experience with TurboTax. The software did NOT automatically populate my personal and static information from my previous year's return. I had to enter it all manually. Complete waste of time. Also, I think charging $20 to e-file my state return was a rip-off. I work for H&R Block. We e-file our clients' federal and state returns for FREE. I'll think long and hard about using TurboTax again.
Date published: 2021-02-22
Rated 5 out of 5 by
Great Service Great Servi from
Great Service
Great Service. Great Service. Great Service. Great Service.
Date published: 2021-02-22
Rated 1 out of 5 by
69UrMom69 from
I hate you
I really do. Your service is awful, takes forever, and should not exist as most governments file taxes for their citizens while only requiring small updates to do so correctly.
Date published: 2021-02-22
Rated 5 out of 5 by
Vahlk from
Easy!
I had two W2s and a couple 1099s for my investments. Turbotax made it easy to file Federal and State Taxes.
Date published: 2021-02-22
Rated 5 out of 5 by
Joyce n Ed from
Turbo tax takes the stress out
It’s so easy to do taxes no stress love this . I feel very at ease and it’s my 2nd yr .
Date published: 2021-02-22
Rated 5 out of 5 by
Jason5273z from
Long time user
I have been using Turbo Tax since 1997 and have never had a problem. Generally, I find it easy to use. My wife has her own small business, and we use the home and small business edition. I've entering the required data to be very straight forward and TurboTax takes care of all the arcana of the tax laws. We plan to stay with TurboTax. I'll mention that one year I used a CPA. He had me fill out many, many forms, which some secretary then entered into their computer and I was charged almost $1000. I did all the work, they just used their program. Now I use TurboTax.
Date published: 2021-02-22
Rated 5 out of 5 by
Adison from
Love Turbo Tax
Turbo tax was super easy to use and very easy took no time at all
Date published: 2021-02-22
Rated 5 out of 5 by
JKatarn from
Quick and easy service.
Turbotax walks you through the questions, and quickly gets you through taxes.
Date published: 2021-02-22
Rated 3 out of 5 by
Lee B from
Turbo tax is OK
I wanted to use free file. however you cannot e-file using the free program. The cost is not bad, but it is not free
All TurboTax® Offerings Reviews - Page 2581
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Cocoa Kelsey from
First Time User
I found it somewhat difficult to figure out how to answer a few of the questions (government legalize) but once I requested a call all my questions were answered. Having the ability to speak to a live person made all the difference in my rating otherwise I might have thrown in the towel and went back to the CPA.
Date published: 2021-02-22
Rated 3 out of 5 by
lindyholly from
TurboTax did not automatically populate
This year was a very disappointing experience with TurboTax. The software did NOT automatically populate my personal and static information from my previous year's return. I had to enter it all manually. Complete waste of time. Also, I think charging $20 to e-file my state return was a rip-off. I work for H&R Block. We e-file our clients' federal and state returns for FREE. I'll think long and hard about using TurboTax again.
Date published: 2021-02-22
Rated 5 out of 5 by
Great Service Great Servi from
Great Service
Great Service. Great Service. Great Service. Great Service.
Date published: 2021-02-22
Rated 1 out of 5 by
69UrMom69 from
I hate you
I really do. Your service is awful, takes forever, and should not exist as most governments file taxes for their citizens while only requiring small updates to do so correctly.
Date published: 2021-02-22
Rated 5 out of 5 by
Vahlk from
Easy!
I had two W2s and a couple 1099s for my investments. Turbotax made it easy to file Federal and State Taxes.
Date published: 2021-02-22
Rated 5 out of 5 by
Joyce n Ed from
Turbo tax takes the stress out
It’s so easy to do taxes no stress love this . I feel very at ease and it’s my 2nd yr .
Date published: 2021-02-22
Rated 5 out of 5 by
Jason5273z from
Long time user
I have been using Turbo Tax since 1997 and have never had a problem. Generally, I find it easy to use. My wife has her own small business, and we use the home and small business edition. I've entering the required data to be very straight forward and TurboTax takes care of all the arcana of the tax laws. We plan to stay with TurboTax. I'll mention that one year I used a CPA. He had me fill out many, many forms, which some secretary then entered into their computer and I was charged almost $1000. I did all the work, they just used their program. Now I use TurboTax.
Date published: 2021-02-22
Rated 5 out of 5 by
Adison from
Love Turbo Tax
Turbo tax was super easy to use and very easy took no time at all
Date published: 2021-02-22
Rated 5 out of 5 by
JKatarn from
Quick and easy service.
Turbotax walks you through the questions, and quickly gets you through taxes.
Date published: 2021-02-22
Rated 3 out of 5 by
Lee B from
Turbo tax is OK
I wanted to use free file. however you cannot e-file using the free program. The cost is not bad, but it is not free
All TurboTax® Offerings Reviews - Page 2581
Date published: 2021-02-22