TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was stress free I was able to file my own taxes with ease. I love the feature where it pulled statements from my personal banking institution for like my 401K and any Rideshare forms. I didn't have to guess where to fill in the information. I love any question I didn't understand the ? was there and had an explanation. The help feature and glossary were helpful. This is my second year using this product for myself and my parents. I think we will continue for years to come. Thanks TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from Great product Easy to use and much cheaper than a CPA. Will buy again next year.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome for seniors. Easy step by step filing. Awesome for seniors whom are retired living on a fixed income. Will file again thru TurboTax.
Date published: 2021-02-19
Rated 2 out of 5 by from needs help State tax selection should be set up on opening screen I have spent two days just trying to get out of state area to close and file.
Date published: 2021-02-19
Rated 2 out of 5 by from No Refund Advance? Please advertise accurately....I hoped to receive an advance, however, it was expired. Tax season began on 2/12 and it expired days later. I feel that I pay too much for this service when someone else could do my taxes for the same amount.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is an awesome program! So easy to file returns just plugging in the necessary information. It is so user friendly and makes a complicated process simple. I love it!
Date published: 2021-02-19
Rated 4 out of 5 by from Rejection - Turbo tax Software error Everything was great until I received a notice that my state tax return was rejected because of Turbo Tax software issue. However, Turbo Tax notified me and provided guidance to correct to correct their error caused by their software issue.
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed, not good for Virginia tax filing Used it for 15 years. Filing taxes is hard enough but in the last three tax filing years I have had my Virginia taxes filings rejected twice. In both cases they were caused by TurboTax software errors.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Every year it seems as though something has changed with my status or events in my life and Turbo Tax makes it so easy to enter information step by step.
Date published: 2021-02-19
Rated 1 out of 5 by from I will not use turbo tax again Every year that I have had a problem turbo tax won't let me go back and fix it. It keeps saying I am self employed and I am not. It wouldn't support my browser and I had to download another and now I can't check my e-mail on my phone. This is my last year for turbo tax.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2469
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was stress free I was able to file my own taxes with ease. I love the feature where it pulled statements from my personal banking institution for like my 401K and any Rideshare forms. I didn't have to guess where to fill in the information. I love any question I didn't understand the ? was there and had an explanation. The help feature and glossary were helpful. This is my second year using this product for myself and my parents. I think we will continue for years to come. Thanks TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from Great product Easy to use and much cheaper than a CPA. Will buy again next year.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome for seniors. Easy step by step filing. Awesome for seniors whom are retired living on a fixed income. Will file again thru TurboTax.
Date published: 2021-02-19
Rated 2 out of 5 by from needs help State tax selection should be set up on opening screen I have spent two days just trying to get out of state area to close and file.
Date published: 2021-02-19
Rated 2 out of 5 by from No Refund Advance? Please advertise accurately....I hoped to receive an advance, however, it was expired. Tax season began on 2/12 and it expired days later. I feel that I pay too much for this service when someone else could do my taxes for the same amount.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is an awesome program! So easy to file returns just plugging in the necessary information. It is so user friendly and makes a complicated process simple. I love it!
Date published: 2021-02-19
Rated 4 out of 5 by from Rejection - Turbo tax Software error Everything was great until I received a notice that my state tax return was rejected because of Turbo Tax software issue. However, Turbo Tax notified me and provided guidance to correct to correct their error caused by their software issue.
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed, not good for Virginia tax filing Used it for 15 years. Filing taxes is hard enough but in the last three tax filing years I have had my Virginia taxes filings rejected twice. In both cases they were caused by TurboTax software errors.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Every year it seems as though something has changed with my status or events in my life and Turbo Tax makes it so easy to enter information step by step.
Date published: 2021-02-19
Rated 1 out of 5 by from I will not use turbo tax again Every year that I have had a problem turbo tax won't let me go back and fix it. It keeps saying I am self employed and I am not. It wouldn't support my browser and I had to download another and now I can't check my e-mail on my phone. This is my last year for turbo tax.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2469