TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great Everything was fun and easy. I was able to get everything done fast.
Date published: 2021-02-28
Rated 5 out of 5 by from MAX REFUND! Very straightforward and easy to use, get maximum refund and it's FREE!
Date published: 2021-02-28
Rated 1 out of 5 by from You are charge too much. $40 is what I pay before. I disagreed to use you live or cpa and you still charged
Date published: 2021-02-28
Rated 4 out of 5 by from It was great It was great....easy to use and went very smooth. Ill use it every year
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Great!!! Turbo Tax Live Experts are GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from good I like Turbotax. They make it easy to get your declaration of taxes even if you haven't filed anyone before. It's really helpful to support novel people filing taxes in the US, which is my personal situation.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax was good Software was easy to understand, but I have a problem at check out or E-Filing, I would not accept my password to my account, and it sent me back to the corp. contact us. So I had to check out as Guess. This is my 8th year using Turbo Tax, may be last.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax: Great, but overpriced. I've used this product for many, many years. However, it has become overpriced for my fairly simple return.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax is a pain At the end I kept getting things to review but it was impossible to figure out what the issue was. So I wanted to print it out to look closer but that required me filing the taxes. Once I did that and printed it out, there was no obvious way to go back into the filing to fix the problems (which by the way was a rounding error and a 0 rather than a spacebar click to make it blank). So I googled how to get back in to fix things after printing it (I had already paid for it so that wasn't a problem). Advice (not from Turbo Tax) said to add another state and then it lets you back in. I actually clicked on one of the states to edit (which I hadn't filed yet) and it brought me back so I could fix the federal. What I really don't like is that it is a black box. You can't just click on a form and see it to find the problems. To go to a form, you have to search for the exact correct words so it will show you the link to the place you want to look at. So this thing is just too buttoned up for me.
Date published: 2021-02-28
Rated 5 out of 5 by from 9 years and running Very pleased with our Turbo Tax dealings. they have gotten easier every year.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2449
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great Everything was fun and easy. I was able to get everything done fast.
Date published: 2021-02-28
Rated 5 out of 5 by from MAX REFUND! Very straightforward and easy to use, get maximum refund and it's FREE!
Date published: 2021-02-28
Rated 1 out of 5 by from You are charge too much. $40 is what I pay before. I disagreed to use you live or cpa and you still charged
Date published: 2021-02-28
Rated 4 out of 5 by from It was great It was great....easy to use and went very smooth. Ill use it every year
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Great!!! Turbo Tax Live Experts are GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from good I like Turbotax. They make it easy to get your declaration of taxes even if you haven't filed anyone before. It's really helpful to support novel people filing taxes in the US, which is my personal situation.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax was good Software was easy to understand, but I have a problem at check out or E-Filing, I would not accept my password to my account, and it sent me back to the corp. contact us. So I had to check out as Guess. This is my 8th year using Turbo Tax, may be last.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax: Great, but overpriced. I've used this product for many, many years. However, it has become overpriced for my fairly simple return.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax is a pain At the end I kept getting things to review but it was impossible to figure out what the issue was. So I wanted to print it out to look closer but that required me filing the taxes. Once I did that and printed it out, there was no obvious way to go back into the filing to fix the problems (which by the way was a rounding error and a 0 rather than a spacebar click to make it blank). So I googled how to get back in to fix things after printing it (I had already paid for it so that wasn't a problem). Advice (not from Turbo Tax) said to add another state and then it lets you back in. I actually clicked on one of the states to edit (which I hadn't filed yet) and it brought me back so I could fix the federal. What I really don't like is that it is a black box. You can't just click on a form and see it to find the problems. To go to a form, you have to search for the exact correct words so it will show you the link to the place you want to look at. So this thing is just too buttoned up for me.
Date published: 2021-02-28
Rated 5 out of 5 by from 9 years and running Very pleased with our Turbo Tax dealings. they have gotten easier every year.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2449