TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good Will I had a helper to walk me through every which was good I normally do AARP Which is Free Seniors
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great Great product - easy to use and very informative. Would recommend to anyone.
Date published: 2021-02-28
Rated 3 out of 5 by from Decent, updates came a bit late and surprise costs The user interface is decent. Looks like TurboTax has for years. Updates to caculate 2020 penalties came a bit late (Feb 26). Was surprised by the $20 fee to efile a state. Would assume this should come gratis since "w/ State" option was purchased. Will likely explore alternative products in the future if TurboTax doesn't pursue a significant facelift.
Date published: 2021-02-28
Rated 5 out of 5 by from was great my experince was great using trubotax.every thing was so easy to do
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALWAYS ABLE TO DO MY TAXES STRESS FREE AND IN A SHORT AMOUNT OF TIME.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and easy to understand! I do not have a tax degree and just needed to do a basic return. The steps were easy to follow, and then an issue arose, I just followed the instructions! Return is on its way!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax More Expensive I have been using TurboTax for many years I found that this year, it was more confusing to move through different sections and it ended up being more expensive than in years past. I felt like they kept adding extra fees and it took time to go back and choose options to delete fees.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go so convenient, so easy as this review. saves time.
Date published: 2021-02-28
Rated 5 out of 5 by from It worked very well We had no issues with using Turbo Tax. It was easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use, very self-explanatory, can see your refund/balance owed as you complete each step of your return
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2433
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Will I had a helper to walk me through every which was good I normally do AARP Which is Free Seniors
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great Great product - easy to use and very informative. Would recommend to anyone.
Date published: 2021-02-28
Rated 3 out of 5 by from Decent, updates came a bit late and surprise costs The user interface is decent. Looks like TurboTax has for years. Updates to caculate 2020 penalties came a bit late (Feb 26). Was surprised by the $20 fee to efile a state. Would assume this should come gratis since "w/ State" option was purchased. Will likely explore alternative products in the future if TurboTax doesn't pursue a significant facelift.
Date published: 2021-02-28
Rated 5 out of 5 by from was great my experince was great using trubotax.every thing was so easy to do
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALWAYS ABLE TO DO MY TAXES STRESS FREE AND IN A SHORT AMOUNT OF TIME.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and easy to understand! I do not have a tax degree and just needed to do a basic return. The steps were easy to follow, and then an issue arose, I just followed the instructions! Return is on its way!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax More Expensive I have been using TurboTax for many years I found that this year, it was more confusing to move through different sections and it ended up being more expensive than in years past. I felt like they kept adding extra fees and it took time to go back and choose options to delete fees.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go so convenient, so easy as this review. saves time.
Date published: 2021-02-28
Rated 5 out of 5 by from It worked very well We had no issues with using Turbo Tax. It was easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use, very self-explanatory, can see your refund/balance owed as you complete each step of your return
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2433