TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Customer since 2006 I've had good experiences with Turbo Tax. It's easy to use and straight forward. My one thorn is there are different levels of Deluxe and it doesn't make since to offer "deluxe" without Live then increase the price? If I still had my rental I would now have to upgrade to Premier and that used to be Deluxe.
Date published: 2021-02-18
Rated 3 out of 5 by from TurboTax: meh Twice in the past four years have run into technical glitches where information entered where I thought that I was doing it correctly turned out to be in error. This year entered, I thought correctly the installment sale of a rental property but somehow entered it in two places there by first resulting in the entire sale price of the property counting as 2020 income: Shock! Trying to extricate this with a call to help line didn't help. Finally figured it out on my own and hope it was done correctly. Printed tax form seemed to indicate, "Yes."
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome! I Love using TurboTax!! This year they made it so easy to file.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome in every detail! Ease of movement through the forms and assistance from Bari was incredible!
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo tax is never free and always seems to charge Always get your money somehow!! Nothing is free I guess, no matter what they advertise. Trying something different next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the best online service Have been using Turbo Tax for 13 years with no problems. They have always been there to help when needed.
Date published: 2021-02-18
Rated 4 out of 5 by from Great I called a support Person and she answered in 6 minutes
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax is great Uncomplicated and easy to follow. Some forms were confusing and had to use IRS Tax docs to fill out - but overall - great experience.
Date published: 2021-02-18
Rated 5 out of 5 by from Ja Lancha ja dial mandos mskfbs hand and ya shahs was jabs jabs dh
Date published: 2021-02-18
Rated 5 out of 5 by from Best way to do your own taxes Been using Turbo Taxes several decades and love it.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Customer since 2006 I've had good experiences with Turbo Tax. It's easy to use and straight forward. My one thorn is there are different levels of Deluxe and it doesn't make since to offer "deluxe" without Live then increase the price? If I still had my rental I would now have to upgrade to Premier and that used to be Deluxe.
Date published: 2021-02-18
Rated 3 out of 5 by from TurboTax: meh Twice in the past four years have run into technical glitches where information entered where I thought that I was doing it correctly turned out to be in error. This year entered, I thought correctly the installment sale of a rental property but somehow entered it in two places there by first resulting in the entire sale price of the property counting as 2020 income: Shock! Trying to extricate this with a call to help line didn't help. Finally figured it out on my own and hope it was done correctly. Printed tax form seemed to indicate, "Yes."
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome! I Love using TurboTax!! This year they made it so easy to file.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome in every detail! Ease of movement through the forms and assistance from Bari was incredible!
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo tax is never free and always seems to charge Always get your money somehow!! Nothing is free I guess, no matter what they advertise. Trying something different next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the best online service Have been using Turbo Tax for 13 years with no problems. They have always been there to help when needed.
Date published: 2021-02-18
Rated 4 out of 5 by from Great I called a support Person and she answered in 6 minutes
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax is great Uncomplicated and easy to follow. Some forms were confusing and had to use IRS Tax docs to fill out - but overall - great experience.
Date published: 2021-02-18
Rated 5 out of 5 by from Ja Lancha ja dial mandos mskfbs hand and ya shahs was jabs jabs dh
Date published: 2021-02-18
Rated 5 out of 5 by from Best way to do your own taxes Been using Turbo Taxes several decades and love it.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2414