TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
mountain res61 from
great company
I have been using Turbo tax for some years and would never change the company to help me do my taxes. Thank u Turbo tax
Date published: 2023-01-24
Rated 5 out of 5 by
Kg1104 from
TurboTax is the way for me
TurboTax walked me through each step, guiding and helping me to find as much credits and deductions I was entitled to. Also, gave me the ability to stop and come back to edit or update any info I didn’t have at the time. I’m confident I’m getting the highest refund afforded to me.
Date published: 2023-01-24
Rated 3 out of 5 by
WandaWizard from
Overall a decent experience
I file each year with TurboTax. This year it was difficult to figure out how to change to the Deluxe version of TurboTax from my last year self-employed. After 1 week I finally figured it out. I do not like that to ask questions we have to pay more money.
Date published: 2023-01-24
Rated 5 out of 5 by
Quita1976 from
Turbo Tax is always easy!
Every year it's easy to do! Never a complaint. I'm satisfied.
Date published: 2023-01-24
Rated 1 out of 5 by
Stuck on a box from
Crappy every year it asks for Spouse stuck on this
Every year it gets stuck on Spouse empty box and I cannot fill it out. I am single. Although I pay $20 for the state I still have to send in by way of mail and try to get a refund. Thanks for no chat session. :(
Date published: 2023-01-24
Rated 5 out of 5 by
Natester9 from
So easy!
Walked me through everything. Questions simplified the many required forms.
Date published: 2023-01-24
Rated 5 out of 5 by
Ahlisha from
File here
I've used turbo trac for years the offer many great products and I trust them 100 percent.
Date published: 2023-01-24
Rated 1 out of 5 by
OCNU from
Disaster Distribution Bug - Two Years in a Row
How is it that you have the same issue with the Disaster Relief Distribution as last year? I'm usually very happy with TurboTax, but last year, you had a bug that barred people from filing because of a random Disaster Distribution box that is automatically filled in by the software and cannot be changed, but blocks you from e-filing because it's checked. You fixed it last year, fine. Why in a completely different year is the same problem back? It's incredibly unprofessional and explicitly says that you don't learn from your mistakes or care enough to release working software. A lot of people with the same issue are switching to H&R Block and I'll be doing the same next year.
Date published: 2023-01-24
Rated 5 out of 5 by
j_hohen from
2022 Tax Return
Easy to navigate and helpful answers to questions Was able to stop and go back as information became available
Date published: 2023-01-24
Rated 4 out of 5 by
mannylive1 from
Easy to use
Really easy to use. Can get a hold of it really quick.
All TurboTax® Offerings Reviews - Page 2412
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mountain res61 from
great company
I have been using Turbo tax for some years and would never change the company to help me do my taxes. Thank u Turbo tax
Date published: 2023-01-24
Rated 5 out of 5 by
Kg1104 from
TurboTax is the way for me
TurboTax walked me through each step, guiding and helping me to find as much credits and deductions I was entitled to. Also, gave me the ability to stop and come back to edit or update any info I didn’t have at the time. I’m confident I’m getting the highest refund afforded to me.
Date published: 2023-01-24
Rated 3 out of 5 by
WandaWizard from
Overall a decent experience
I file each year with TurboTax. This year it was difficult to figure out how to change to the Deluxe version of TurboTax from my last year self-employed. After 1 week I finally figured it out. I do not like that to ask questions we have to pay more money.
Date published: 2023-01-24
Rated 5 out of 5 by
Quita1976 from
Turbo Tax is always easy!
Every year it's easy to do! Never a complaint. I'm satisfied.
Date published: 2023-01-24
Rated 1 out of 5 by
Stuck on a box from
Crappy every year it asks for Spouse stuck on this
Every year it gets stuck on Spouse empty box and I cannot fill it out. I am single. Although I pay $20 for the state I still have to send in by way of mail and try to get a refund. Thanks for no chat session. :(
Date published: 2023-01-24
Rated 5 out of 5 by
Natester9 from
So easy!
Walked me through everything. Questions simplified the many required forms.
Date published: 2023-01-24
Rated 5 out of 5 by
Ahlisha from
File here
I've used turbo trac for years the offer many great products and I trust them 100 percent.
Date published: 2023-01-24
Rated 1 out of 5 by
OCNU from
Disaster Distribution Bug - Two Years in a Row
How is it that you have the same issue with the Disaster Relief Distribution as last year? I'm usually very happy with TurboTax, but last year, you had a bug that barred people from filing because of a random Disaster Distribution box that is automatically filled in by the software and cannot be changed, but blocks you from e-filing because it's checked. You fixed it last year, fine. Why in a completely different year is the same problem back? It's incredibly unprofessional and explicitly says that you don't learn from your mistakes or care enough to release working software. A lot of people with the same issue are switching to H&R Block and I'll be doing the same next year.
Date published: 2023-01-24
Rated 5 out of 5 by
j_hohen from
2022 Tax Return
Easy to navigate and helpful answers to questions Was able to stop and go back as information became available
Date published: 2023-01-24
Rated 4 out of 5 by
mannylive1 from
Easy to use
Really easy to use. Can get a hold of it really quick.
All TurboTax® Offerings Reviews - Page 2412
Date published: 2023-01-24