TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TOO EXPENSIVE There is literally nothing complicated about my taxes and yet Turbo Tax deems that I am ineligible for the free version because I contribute to a HSA. Its absurd how much you charge and then tack on a fee for paying from the refund. I am a sucker this year for paying but never again.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbo Tax great Always a good experience I have used for the last 8 years and never have problems
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Awesome I have been using TurboTax software for years. Their software is easy to use and explains every situation clearly. I have tried other tax software, but nothing compares to TurboTax.
Date published: 2023-02-01
Rated 5 out of 5 by from Efficient and easy Very user friendly. Love Turbo Tax, makes it such a painless, worry free experience.
Date published: 2023-02-01
Rated 5 out of 5 by from Just so easy no problems and just great company et I have use TurboTax for years and years now never had an issue me and my family will never use another company
Date published: 2023-02-01
Rated 2 out of 5 by from Not worth the money if your taxes are simple You can't upload federal gains without paying, and after fees and what not, I lost out on $130 of what I could have made had I just filed myself.
Date published: 2023-02-01
Rated 4 out of 5 by from Used many years The process was fairly simple, changes this year in the format were a bit confusing with orange cones indicating information that had to be filled in, e.g., on various income forms that were blank on my paper copies - I just put zeroes and it worked
Date published: 2023-02-01
Rated 4 out of 5 by from done I use turbotax every year and other the the occasional confussionI love it
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is easy to use I use TurboTax self-employed. The program makes it easy for me to do my bookkeeping and let's me focus on running the business.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax experts are friendly & very knowledgeable.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TOO EXPENSIVE There is literally nothing complicated about my taxes and yet Turbo Tax deems that I am ineligible for the free version because I contribute to a HSA. Its absurd how much you charge and then tack on a fee for paying from the refund. I am a sucker this year for paying but never again.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbo Tax great Always a good experience I have used for the last 8 years and never have problems
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Awesome I have been using TurboTax software for years. Their software is easy to use and explains every situation clearly. I have tried other tax software, but nothing compares to TurboTax.
Date published: 2023-02-01
Rated 5 out of 5 by from Efficient and easy Very user friendly. Love Turbo Tax, makes it such a painless, worry free experience.
Date published: 2023-02-01
Rated 5 out of 5 by from Just so easy no problems and just great company et I have use TurboTax for years and years now never had an issue me and my family will never use another company
Date published: 2023-02-01
Rated 2 out of 5 by from Not worth the money if your taxes are simple You can't upload federal gains without paying, and after fees and what not, I lost out on $130 of what I could have made had I just filed myself.
Date published: 2023-02-01
Rated 4 out of 5 by from Used many years The process was fairly simple, changes this year in the format were a bit confusing with orange cones indicating information that had to be filled in, e.g., on various income forms that were blank on my paper copies - I just put zeroes and it worked
Date published: 2023-02-01
Rated 4 out of 5 by from done I use turbotax every year and other the the occasional confussionI love it
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is easy to use I use TurboTax self-employed. The program makes it easy for me to do my bookkeeping and let's me focus on running the business.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax experts are friendly & very knowledgeable.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2406