TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and Easy Very helpful and intuitive. Enjoyed the ease of use!
Date published: 2021-02-26
Rated 3 out of 5 by from Live Tax Expert didn't follow my instructions The Live Tax Expert worked very quickly to prepare my return based on documents I downloaded to her. I sent her a message asking her to apply for the rebate on the second stimulus check. She acknowledged my message but did not apply for it. Only after she filed the return did I find out that she did not apply for the check on the return. She said a revised return will need to be submitted after March 15 by Intuit without charge because she made the mistake. She was careless. Not what I expected from a Live Expert.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great Turbo Tax was fairly easy to understand. Had to stop and think about what I was reading a few times.
Date published: 2021-02-26
Rated 5 out of 5 by from Love using turbotax I've used turbotax for seven years and love how easy it makes doing taxes. The thoroughness of the product ensures I always get a great refund.
Date published: 2021-02-26
Rated 5 out of 5 by from quick and easy it was quick and easy, helps you through the process of filing. i recommend!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great Very easy step bye step process.Was not complicated at all
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is Awesome Been using it for over 10 years with no issues and max refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly! TurboTax takes you through step-by-step, making sure you are not missing anything by asking specific questions. Makes you feel confident in the results.
Date published: 2021-02-26
Rated 5 out of 5 by from Best Educational and informative . Love to recommend enjoying
Date published: 2021-02-26
Rated 2 out of 5 by from Had several problems this year with the program! It took several times to try to e-file, I had to redo the whole entire state return because the program did not prompt for my payment for the state portion so had to delete the whole thing and start over.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2400
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and Easy Very helpful and intuitive. Enjoyed the ease of use!
Date published: 2021-02-26
Rated 3 out of 5 by from Live Tax Expert didn't follow my instructions The Live Tax Expert worked very quickly to prepare my return based on documents I downloaded to her. I sent her a message asking her to apply for the rebate on the second stimulus check. She acknowledged my message but did not apply for it. Only after she filed the return did I find out that she did not apply for the check on the return. She said a revised return will need to be submitted after March 15 by Intuit without charge because she made the mistake. She was careless. Not what I expected from a Live Expert.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great Turbo Tax was fairly easy to understand. Had to stop and think about what I was reading a few times.
Date published: 2021-02-26
Rated 5 out of 5 by from Love using turbotax I've used turbotax for seven years and love how easy it makes doing taxes. The thoroughness of the product ensures I always get a great refund.
Date published: 2021-02-26
Rated 5 out of 5 by from quick and easy it was quick and easy, helps you through the process of filing. i recommend!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great Very easy step bye step process.Was not complicated at all
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is Awesome Been using it for over 10 years with no issues and max refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly! TurboTax takes you through step-by-step, making sure you are not missing anything by asking specific questions. Makes you feel confident in the results.
Date published: 2021-02-26
Rated 5 out of 5 by from Best Educational and informative . Love to recommend enjoying
Date published: 2021-02-26
Rated 2 out of 5 by from Had several problems this year with the program! It took several times to try to e-file, I had to redo the whole entire state return because the program did not prompt for my payment for the state portion so had to delete the whole thing and start over.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2400