TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Quick, easy and helpful This is much simpler and easier than going to a tax prep in person especially in these times.
Date published: 2021-02-19
Rated 5 out of 5 by from Always easy! I've done my taxes with turbotax for the last 7 years. Always quick and easy and I've never had an issue!
Date published: 2021-02-19
Rated 5 out of 5 by from I love TurboTax !! Highly recommend !! As always TurboTax makes filing a breeze !! Highly recommend !! Thank you TurboTax ..
Date published: 2021-02-19
Rated 5 out of 5 by from Great for the tax uninformed This year, we had an unusual (for us) situation, TurboTax took us through it with chats and I was greatly relieved. Easy to use, in any year.
Date published: 2021-02-19
Rated 5 out of 5 by from good experience simple and easy to file all forms, thanks turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from super simple Turbo tax was a fairly easy process if you come prepared with the necessary items required
Date published: 2021-02-19
Rated 5 out of 5 by from simple and thorough easy to navigate. competent advice makes filing easy
Date published: 2021-02-19
Rated 5 out of 5 by from Self Preparer I love Turbo Tax every since I was messed over by going to a tax preparer I made the decision to start doing my own taxes. Didn't know how to or where to start. Thanks to Turbo Tax for the walk through and knowledge and now I am a 3rd year veteran.
Date published: 2021-02-19
Rated 4 out of 5 by from Does the install/download ever get better? The return went pretty smoothly, the problem was and has been every year for years, getting the darn disc to download. We had to reload 4 times and reboot the computer twice and it still didn't want to download fully. Last year it couldn't find the previous year return, it was there buy it wouldn't read it. The year before it couldn't find the previous year and it didn't want to file without updating but there were no updates. So much for tracking IRA or net loss carry forwards. This year had update/filing issues as well. I have used Turbo Tax for 25 years, I used to work for a CPA firm doing taxes and it is a great product, but I honestly think you rush the market so much to get early sales that the discs just aren't ready. I live in a remote area with iffy internet service. Having to download off the internet is painful. Yes, I will buy again next year, but it would sure be nice if things got smoother!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO Tax exceptionally easy & accurate Have been using Turbo Tax for many years. Love the convenience & ease of using this software. Will continue to use for many more years.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2396
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick, easy and helpful This is much simpler and easier than going to a tax prep in person especially in these times.
Date published: 2021-02-19
Rated 5 out of 5 by from Always easy! I've done my taxes with turbotax for the last 7 years. Always quick and easy and I've never had an issue!
Date published: 2021-02-19
Rated 5 out of 5 by from I love TurboTax !! Highly recommend !! As always TurboTax makes filing a breeze !! Highly recommend !! Thank you TurboTax ..
Date published: 2021-02-19
Rated 5 out of 5 by from Great for the tax uninformed This year, we had an unusual (for us) situation, TurboTax took us through it with chats and I was greatly relieved. Easy to use, in any year.
Date published: 2021-02-19
Rated 5 out of 5 by from good experience simple and easy to file all forms, thanks turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from super simple Turbo tax was a fairly easy process if you come prepared with the necessary items required
Date published: 2021-02-19
Rated 5 out of 5 by from simple and thorough easy to navigate. competent advice makes filing easy
Date published: 2021-02-19
Rated 5 out of 5 by from Self Preparer I love Turbo Tax every since I was messed over by going to a tax preparer I made the decision to start doing my own taxes. Didn't know how to or where to start. Thanks to Turbo Tax for the walk through and knowledge and now I am a 3rd year veteran.
Date published: 2021-02-19
Rated 4 out of 5 by from Does the install/download ever get better? The return went pretty smoothly, the problem was and has been every year for years, getting the darn disc to download. We had to reload 4 times and reboot the computer twice and it still didn't want to download fully. Last year it couldn't find the previous year return, it was there buy it wouldn't read it. The year before it couldn't find the previous year and it didn't want to file without updating but there were no updates. So much for tracking IRA or net loss carry forwards. This year had update/filing issues as well. I have used Turbo Tax for 25 years, I used to work for a CPA firm doing taxes and it is a great product, but I honestly think you rush the market so much to get early sales that the discs just aren't ready. I live in a remote area with iffy internet service. Having to download off the internet is painful. Yes, I will buy again next year, but it would sure be nice if things got smoother!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO Tax exceptionally easy & accurate Have been using Turbo Tax for many years. Love the convenience & ease of using this software. Will continue to use for many more years.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2396