TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Badger51 from
Excellent - ease of use
easy and affordable, takes you through filing on a step by step basis
Date published: 2021-02-27
Rated 1 out of 5 by
ChadsterJL from
Past Tax years were great! but NOT this year!
I found this year's (2021) Turbo Tax product to be very glitchy. I was constantly having to re-enter data because it would not save and when processing info it would just keep churning. I was using my Mac. When I eventually switched to my PC the experience was a bit smoother. Also, the advertising to upgrade to their higher level products was way too much. If I give them an answer... stop asking me! It almost felt like harassment and makes me wonder if the constant upgrade advertising was part of the problem of the software running slow? Anyway, I hope that Intuit takes my comments into consideration and ensures a better experience next year or I will have to switch to a different tax solution.
Date published: 2021-02-27
Rated 5 out of 5 by
lbeni from
enjoyed the live help
great experience, expert took time to answer all my questions
Date published: 2021-02-27
Rated 5 out of 5 by
Kellyanne918 from
Turbo tax is awesome
Turbo tax is great I would definitely recommend it to anyone
Date published: 2021-02-27
Rated 5 out of 5 by
Owekei57 from
TurboTax is super easy!
Whenever I have a question about something the forms are asking, TurboTax always has an answer!
Date published: 2021-02-27
Rated 5 out of 5 by
Suzyq3609 from
Turbo Tax easy to use
I have been using Turbo Tax for more than 5 years and I have never had any problems with this program. It is very easy to use and I like that every year I don't have to change my employment information since we have not changed jobs.
Date published: 2021-02-27
Rated 5 out of 5 by
milo390 from
excellent, form 8915-e help
great help and faq on every form. we tried on 3 other sites without success
Date published: 2021-02-27
Rated 5 out of 5 by
Babymomma2020 from
It was easy
Never filed my own but it was easy to do my self..
Date published: 2021-02-27
Rated 1 out of 5 by
AngryApple from
$85 to do State and Federal Taxes! when its free
Cant believe they charge $85 to do taxes, this used to be free and the only reason I used it. Next year I will not be using this server again, they only try to sell you up on other services through out the filing process. I should not have to pay for the standard filing that's free elsewhere.
Date published: 2021-02-27
Rated 4 out of 5 by
Dr Rich from
Good quality and overpriced
This is my second year using TurboTax Self Employed. It costs more than it's worth, but it's cheaper than hiring a CPA and I save money in total hours spent compared to FreeFillableForms.org. I do use the live expert help. They are always friendly and eager to help.
All TurboTax® Offerings Reviews - Page 2391
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Badger51 from
Excellent - ease of use
easy and affordable, takes you through filing on a step by step basis
Date published: 2021-02-27
Rated 1 out of 5 by
ChadsterJL from
Past Tax years were great! but NOT this year!
I found this year's (2021) Turbo Tax product to be very glitchy. I was constantly having to re-enter data because it would not save and when processing info it would just keep churning. I was using my Mac. When I eventually switched to my PC the experience was a bit smoother. Also, the advertising to upgrade to their higher level products was way too much. If I give them an answer... stop asking me! It almost felt like harassment and makes me wonder if the constant upgrade advertising was part of the problem of the software running slow? Anyway, I hope that Intuit takes my comments into consideration and ensures a better experience next year or I will have to switch to a different tax solution.
Date published: 2021-02-27
Rated 5 out of 5 by
lbeni from
enjoyed the live help
great experience, expert took time to answer all my questions
Date published: 2021-02-27
Rated 5 out of 5 by
Kellyanne918 from
Turbo tax is awesome
Turbo tax is great I would definitely recommend it to anyone
Date published: 2021-02-27
Rated 5 out of 5 by
Owekei57 from
TurboTax is super easy!
Whenever I have a question about something the forms are asking, TurboTax always has an answer!
Date published: 2021-02-27
Rated 5 out of 5 by
Suzyq3609 from
Turbo Tax easy to use
I have been using Turbo Tax for more than 5 years and I have never had any problems with this program. It is very easy to use and I like that every year I don't have to change my employment information since we have not changed jobs.
Date published: 2021-02-27
Rated 5 out of 5 by
milo390 from
excellent, form 8915-e help
great help and faq on every form. we tried on 3 other sites without success
Date published: 2021-02-27
Rated 5 out of 5 by
Babymomma2020 from
It was easy
Never filed my own but it was easy to do my self..
Date published: 2021-02-27
Rated 1 out of 5 by
AngryApple from
$85 to do State and Federal Taxes! when its free
Cant believe they charge $85 to do taxes, this used to be free and the only reason I used it. Next year I will not be using this server again, they only try to sell you up on other services through out the filing process. I should not have to pay for the standard filing that's free elsewhere.
Date published: 2021-02-27
Rated 4 out of 5 by
Dr Rich from
Good quality and overpriced
This is my second year using TurboTax Self Employed. It costs more than it's worth, but it's cheaper than hiring a CPA and I save money in total hours spent compared to FreeFillableForms.org. I do use the live expert help. They are always friendly and eager to help.
All TurboTax® Offerings Reviews - Page 2391
Date published: 2021-02-27