TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awesome worked seamlessly, always had my questions answered
Date published: 2023-01-24
Rated 2 out of 5 by from Can't Downgrade and no VETERAN discount I had to talk to someone for help since i recently separated and they were able to help. I was unable to downgrade even though I DIDN'T USE THE PRODUCTS. In addition, there's not a veteran discount for the 'fees' of $260 I'm being charged by TurboTax.
Date published: 2023-01-24
Rated 5 out of 5 by from Too easy!! Very easy to use and the live chat worked exactly as described with an actual person. It is 10:30 p.m. and was able to speak directly to a live person that was very polite and very helpful. She was also on video as we spoke without a foreign accent making the communication very clear and seamless.
Date published: 2023-01-24
Rated 5 out of 5 by from FASTER AND EASIER I was amazed how much faster and easier process this year vs last year. The options were there for the choosing but this was more suited to my tax information. No extra flim flam. I am very impressed.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax made it look easy Mine was simple return. So using TurboTax was good and easy. Done in 20 min
Date published: 2023-01-24
Rated 5 out of 5 by from Great It is easy! an fast ! Thanks for the help! Y’all are awesome
Date published: 2023-01-24
Rated 5 out of 5 by from EASY AND SMOOTH EXPERIENCE AS ALWAYS, TURBOTAX PROVIDES AN EXCELLENT SERVICE EVEN IF ITS FREE.
Date published: 2023-01-24
Rated 5 out of 5 by from Simple easy. A lot easier to file online than other competitors
Date published: 2023-01-24
Rated 3 out of 5 by from TAXES IT WAS GOOD. EASY TO USE. ACCURATE AND USER FRIENDLY
Date published: 2023-01-24
Rated 5 out of 5 by from awesome and simple so easy and helpful!! easy to understand! Quick process
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome worked seamlessly, always had my questions answered
Date published: 2023-01-24
Rated 2 out of 5 by from Can't Downgrade and no VETERAN discount I had to talk to someone for help since i recently separated and they were able to help. I was unable to downgrade even though I DIDN'T USE THE PRODUCTS. In addition, there's not a veteran discount for the 'fees' of $260 I'm being charged by TurboTax.
Date published: 2023-01-24
Rated 5 out of 5 by from Too easy!! Very easy to use and the live chat worked exactly as described with an actual person. It is 10:30 p.m. and was able to speak directly to a live person that was very polite and very helpful. She was also on video as we spoke without a foreign accent making the communication very clear and seamless.
Date published: 2023-01-24
Rated 5 out of 5 by from FASTER AND EASIER I was amazed how much faster and easier process this year vs last year. The options were there for the choosing but this was more suited to my tax information. No extra flim flam. I am very impressed.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax made it look easy Mine was simple return. So using TurboTax was good and easy. Done in 20 min
Date published: 2023-01-24
Rated 5 out of 5 by from Great It is easy! an fast ! Thanks for the help! Y’all are awesome
Date published: 2023-01-24
Rated 5 out of 5 by from EASY AND SMOOTH EXPERIENCE AS ALWAYS, TURBOTAX PROVIDES AN EXCELLENT SERVICE EVEN IF ITS FREE.
Date published: 2023-01-24
Rated 5 out of 5 by from Simple easy. A lot easier to file online than other competitors
Date published: 2023-01-24
Rated 3 out of 5 by from TAXES IT WAS GOOD. EASY TO USE. ACCURATE AND USER FRIENDLY
Date published: 2023-01-24
Rated 5 out of 5 by from awesome and simple so easy and helpful!! easy to understand! Quick process
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2391