TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
eyeroll24 from
site is less user friendly every year
last year I mysteriously got locked out of all my previous returns. No change to my email or phone number, just couldn't get into my account. Somehow created a new account using the same info. Spent 3 hours on the phone trying to rectify this and was assured my previous returns would be in my account. They weren't. So I gave up and filed. Now this is my "second year" with turbo tax, when it's actually been 10-15 years. Site keeps getting glitchier. Like it didn't recognize a form I entered, but then it found the exact same form. Stuff like that all around.
Date published: 2023-02-01
Rated 5 out of 5 by
Scarry terry from
8 years of using turbo tax
Nice and easy with top dollar gotten thanks turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by
Caligirlnewjersey girl from
My Live expert was great
I was quick and helpful. The tax expert was very understanding and had a lot of patience.
Date published: 2023-02-01
Rated 5 out of 5 by
LtBanaman from
EASY
always easy using this service and i feel like it has improved since last year
Date published: 2023-02-01
Rated 4 out of 5 by
xx444238 from
Retired, part-time rental agent
I have used Turbo Tax for years, (over 15), love the accuracy and the excellent guidance, however the filing fees keep increasing and it is starting to be to much, may look at other options next year
Date published: 2023-02-01
Rated 2 out of 5 by
Jim_1951 from
What are you people THINKING?
What in the world are you people thinking? Fancy graphics are for amatures. I have been using Turbo Tax since 1988 when it was a text file and this is the WORST example of getting taxes done that I have ever seen. I probably will not be back next year.
Date published: 2023-02-01
Rated 5 out of 5 by
jkramp from
turbtax is easy
very easy i was impressed with the speed o my tax return this year
Date published: 2023-02-01
Rated 5 out of 5 by
Cryptologic Ranger from
NC state tax confusion...solved!
the NC state tax filing was a bit confusing... Cella had some difficulty due to the nature of the tax law (as i did...) .... she hooked me up with Mary who ran me through the basic steps and VOILA! fixed it! thank you guys so much (as usual)... john h
Date published: 2023-02-01
Rated 5 out of 5 by
chief73 from
Turbo Tax is an awesome program
Very simple to use, expert help is available if needed but with the help topics and everything else its pretty straightforward and easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by
null from
I love Turbo Tax
I appreciate the time and patience my Turbo Tax expert had as well as how nice and professional he was when i file again i wish i can get him to file my taxes.
All TurboTax® Offerings Reviews - Page 2379
Date published: 2023-02-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
eyeroll24 from
site is less user friendly every year
last year I mysteriously got locked out of all my previous returns. No change to my email or phone number, just couldn't get into my account. Somehow created a new account using the same info. Spent 3 hours on the phone trying to rectify this and was assured my previous returns would be in my account. They weren't. So I gave up and filed. Now this is my "second year" with turbo tax, when it's actually been 10-15 years. Site keeps getting glitchier. Like it didn't recognize a form I entered, but then it found the exact same form. Stuff like that all around.
Date published: 2023-02-01
Rated 5 out of 5 by
Scarry terry from
8 years of using turbo tax
Nice and easy with top dollar gotten thanks turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by
Caligirlnewjersey girl from
My Live expert was great
I was quick and helpful. The tax expert was very understanding and had a lot of patience.
Date published: 2023-02-01
Rated 5 out of 5 by
LtBanaman from
EASY
always easy using this service and i feel like it has improved since last year
Date published: 2023-02-01
Rated 4 out of 5 by
xx444238 from
Retired, part-time rental agent
I have used Turbo Tax for years, (over 15), love the accuracy and the excellent guidance, however the filing fees keep increasing and it is starting to be to much, may look at other options next year
Date published: 2023-02-01
Rated 2 out of 5 by
Jim_1951 from
What are you people THINKING?
What in the world are you people thinking? Fancy graphics are for amatures. I have been using Turbo Tax since 1988 when it was a text file and this is the WORST example of getting taxes done that I have ever seen. I probably will not be back next year.
Date published: 2023-02-01
Rated 5 out of 5 by
jkramp from
turbtax is easy
very easy i was impressed with the speed o my tax return this year
Date published: 2023-02-01
Rated 5 out of 5 by
Cryptologic Ranger from
NC state tax confusion...solved!
the NC state tax filing was a bit confusing... Cella had some difficulty due to the nature of the tax law (as i did...) .... she hooked me up with Mary who ran me through the basic steps and VOILA! fixed it! thank you guys so much (as usual)... john h
Date published: 2023-02-01
Rated 5 out of 5 by
chief73 from
Turbo Tax is an awesome program
Very simple to use, expert help is available if needed but with the help topics and everything else its pretty straightforward and easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by
null from
I love Turbo Tax
I appreciate the time and patience my Turbo Tax expert had as well as how nice and professional he was when i file again i wish i can get him to file my taxes.
All TurboTax® Offerings Reviews - Page 2379
Date published: 2023-02-01