TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Charged for more than one thing. They always say "only $**' but then they throw charges out for anything they can. I would not recommend if you need the money.
Date published: 2023-01-25
Rated 5 out of 5 by from turbotax is awesome all was easy easy to do easy to read if needed help we could ask
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Makes Doing Taxes Simple!! I have used this program for years and as easy as it is there seems to be improvements each year! I highly recommend using Turbo-Tax for fast and accurate taxes!
Date published: 2023-01-25
Rated 5 out of 5 by from Ease of Use Turbo Tax is always easy to use, and I can get my questions answered. They ask every question imaginable, making me never feel like I need to go to a tax preparer.
Date published: 2023-01-25
Rated 4 out of 5 by from My 9th Year Using TurboTax Turbotax knows all the tax laws and any changes from year-to-year. This year I needed to talk to a live tax consultant which walked me through my entry. Only frustration was waiting to talk to the consultant for 34 minutes. Once we were connected, she was great.
Date published: 2023-01-25
Rated 5 out of 5 by from turbo tax is very easy to use This was an excellent first experience and I plan on using in the future
Date published: 2023-01-25
Rated 5 out of 5 by from Easy It was very easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-25
Rated 1 out of 5 by from turbotax experience was not happy this years i dont understand why i was charged for using my tax refund i will never file with turbo another year. also yall claim to have my w2 but i still had to enter info
Date published: 2023-01-25
Rated 4 out of 5 by from love it i found TurboTax easy to use. i had help the whole way through.
Date published: 2023-01-25
Rated 5 out of 5 by from It was amazing I had a problem due to me filling something in wrong but Wendy was here to help me get everything fixed quick and easy. And she was very nice and professional.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2309
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Charged for more than one thing. They always say "only $**' but then they throw charges out for anything they can. I would not recommend if you need the money.
Date published: 2023-01-25
Rated 5 out of 5 by from turbotax is awesome all was easy easy to do easy to read if needed help we could ask
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax Makes Doing Taxes Simple!! I have used this program for years and as easy as it is there seems to be improvements each year! I highly recommend using Turbo-Tax for fast and accurate taxes!
Date published: 2023-01-25
Rated 5 out of 5 by from Ease of Use Turbo Tax is always easy to use, and I can get my questions answered. They ask every question imaginable, making me never feel like I need to go to a tax preparer.
Date published: 2023-01-25
Rated 4 out of 5 by from My 9th Year Using TurboTax Turbotax knows all the tax laws and any changes from year-to-year. This year I needed to talk to a live tax consultant which walked me through my entry. Only frustration was waiting to talk to the consultant for 34 minutes. Once we were connected, she was great.
Date published: 2023-01-25
Rated 5 out of 5 by from turbo tax is very easy to use This was an excellent first experience and I plan on using in the future
Date published: 2023-01-25
Rated 5 out of 5 by from Easy It was very easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-25
Rated 1 out of 5 by from turbotax experience was not happy this years i dont understand why i was charged for using my tax refund i will never file with turbo another year. also yall claim to have my w2 but i still had to enter info
Date published: 2023-01-25
Rated 4 out of 5 by from love it i found TurboTax easy to use. i had help the whole way through.
Date published: 2023-01-25
Rated 5 out of 5 by from It was amazing I had a problem due to me filling something in wrong but Wendy was here to help me get everything fixed quick and easy. And she was very nice and professional.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2309