TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Quick and Easy TurboTax explains the process so well and has helpful information whenever you get stuck on a page.
Date published: 2021-02-28
Rated 5 out of 5 by from Love using TurboTax Very easy to use! Been using it for years. Self explanatory>
Date published: 2021-02-28
Rated 4 out of 5 by from I love Turbo Tax At first sign on hade some difficulty but over all I'm very satisfied with the assistance I received.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Review Quick and Easy. Only thing is I would have liked to see why My State Return was as it was.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Easy to navigate, very clear and precise. Very user-friendly and not complicated at all! First time filing my taxes and it was very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Y'all are awesome I file my taxes in 5 min every year its the best and easiest way to file your taxes my whole family recommends it
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is affordable. Saves us a lot of money every year. Easy to Use even when doing complicated taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rocks!! So fast. So easy to understand. Accessible. Great walk through. Safe.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to file Very easyto file and understand the tax breakdown and deductions. Helps us to maximize our deductions to get more refund.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall excellent - one suggestion for improvement I have been using TurboTax for YEARS. I will still use it. HOWEVER, this year I had a great of trouble with my HSA being properly handled. For whatever reason, under credits/deductions--Medical, an "Untitled" 1099-SA was listed. Only, after an hour of clicking around, when I deleted that erroneous entry did I see the questions leading me to show a HDHP medical plan, which made the HSA contributions tax free. That was a $2k difference in tax paid. I wish TT would make it more clear what you have to do if your W-2 Box 12 has a "W" code in it. That's my only criticism. All else is excellent.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2247
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Quick and Easy TurboTax explains the process so well and has helpful information whenever you get stuck on a page.
Date published: 2021-02-28
Rated 5 out of 5 by from Love using TurboTax Very easy to use! Been using it for years. Self explanatory>
Date published: 2021-02-28
Rated 4 out of 5 by from I love Turbo Tax At first sign on hade some difficulty but over all I'm very satisfied with the assistance I received.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Review Quick and Easy. Only thing is I would have liked to see why My State Return was as it was.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Easy to navigate, very clear and precise. Very user-friendly and not complicated at all! First time filing my taxes and it was very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Y'all are awesome I file my taxes in 5 min every year its the best and easiest way to file your taxes my whole family recommends it
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is affordable. Saves us a lot of money every year. Easy to Use even when doing complicated taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rocks!! So fast. So easy to understand. Accessible. Great walk through. Safe.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to file Very easyto file and understand the tax breakdown and deductions. Helps us to maximize our deductions to get more refund.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall excellent - one suggestion for improvement I have been using TurboTax for YEARS. I will still use it. HOWEVER, this year I had a great of trouble with my HSA being properly handled. For whatever reason, under credits/deductions--Medical, an "Untitled" 1099-SA was listed. Only, after an hour of clicking around, when I deleted that erroneous entry did I see the questions leading me to show a HDHP medical plan, which made the HSA contributions tax free. That was a $2k difference in tax paid. I wish TT would make it more clear what you have to do if your W-2 Box 12 has a "W" code in it. That's my only criticism. All else is excellent.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2247