TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Experience!!!! The Online Assistant was very helpful and friendly. I will definitely be using Turbo Tax again next year.
Date published: 2023-01-23
Rated 1 out of 5 by from Supposed to be free- not! Pushed into deluxe for full refund in addition to being charged for a state return.
Date published: 2023-01-23
Rated 4 out of 5 by from Great! The service is great. Makes it real easy to file and have full trust in a system that will file for you and takes the anxiety away from it all. Only reason why not 5 stars is that this system under my profile is updating information on my behalf without me knowing. All I ask is a digital copy of where the system received my w2, or when I recently moved
Date published: 2023-01-23
Rated 5 out of 5 by from So quick and simple, even for me... Great it was so super easy and I know nothing about taxes
Date published: 2023-01-23
Rated 5 out of 5 by from Pam was amazing!!! Wow, I am a Turbo taxer from here on out!! Pam was amazing she walked me through it all!!
Date published: 2023-01-23
Rated 5 out of 5 by from I will never use anything else! I will never have to use anything if Intuit keeps this quality up! Its SO easy to use, step by step walks you through your taxes. I have used it for 5 years in a row at this point and have never had any issues and am able to use it all year to retrieve my documents as needed.
Date published: 2023-01-23
Rated 4 out of 5 by from Easy to use I was having issues with taxes for a while and now don't have to worry
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is amazing, easy to use and fast! I love the ease and help guides Turbo Tax has anyone can file with the understanding of ehat they are doing.
Date published: 2023-01-23
Rated 5 out of 5 by from nice very nice, easy, and explains how to get through process very good.
Date published: 2023-01-23
Rated 5 out of 5 by from Very user friendly I was able to walk through the process with no real issues
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 2155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Experience!!!! The Online Assistant was very helpful and friendly. I will definitely be using Turbo Tax again next year.
Date published: 2023-01-23
Rated 1 out of 5 by from Supposed to be free- not! Pushed into deluxe for full refund in addition to being charged for a state return.
Date published: 2023-01-23
Rated 4 out of 5 by from Great! The service is great. Makes it real easy to file and have full trust in a system that will file for you and takes the anxiety away from it all. Only reason why not 5 stars is that this system under my profile is updating information on my behalf without me knowing. All I ask is a digital copy of where the system received my w2, or when I recently moved
Date published: 2023-01-23
Rated 5 out of 5 by from So quick and simple, even for me... Great it was so super easy and I know nothing about taxes
Date published: 2023-01-23
Rated 5 out of 5 by from Pam was amazing!!! Wow, I am a Turbo taxer from here on out!! Pam was amazing she walked me through it all!!
Date published: 2023-01-23
Rated 5 out of 5 by from I will never use anything else! I will never have to use anything if Intuit keeps this quality up! Its SO easy to use, step by step walks you through your taxes. I have used it for 5 years in a row at this point and have never had any issues and am able to use it all year to retrieve my documents as needed.
Date published: 2023-01-23
Rated 4 out of 5 by from Easy to use I was having issues with taxes for a while and now don't have to worry
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is amazing, easy to use and fast! I love the ease and help guides Turbo Tax has anyone can file with the understanding of ehat they are doing.
Date published: 2023-01-23
Rated 5 out of 5 by from nice very nice, easy, and explains how to get through process very good.
Date published: 2023-01-23
Rated 5 out of 5 by from Very user friendly I was able to walk through the process with no real issues
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 2155