TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good Service Easy to navigate; explains process and steps to take
Date published: 2021-02-28
Rated 5 out of 5 by from Fast Simple Guided tour for your taxes with icons, very easy to use . Turbo tax takes you step by step makes it less painful . Stop overpaying for your taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is helpful and easy to use. Turbo Tax is helpful and easy to use. Turbo Tax asks questions that leads you through each step of the process.
Date published: 2021-02-28
Rated 5 out of 5 by from Loved It It was very easy to use. The help tab was very useful as well for when I needed something clarified.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use but encountered a bug in software During the review phase the program generated an error regarding my mortgage interest number. There were no issues with the number, I checked it three times and everything was correct. I then attempted to call support and received a message that all agents were busy and to try again later. The next day I went into my return and selected the review option again and everything checked out without any issues. This was without my making any changes so something happened on the Turbo Tax side during that 12 hour period that resolved the issue.
Date published: 2021-02-28
Rated 5 out of 5 by from Always comforbatle from start to finish This is always a pleasant experience as the content is easy to follow and the questions are not confusing. I appreciate the EZ option being a real quick process.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome very simple to use, My questions were answered quickly.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is awesome My experience with TurboTax. So far been great! I will recommend them.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome App Every year they make sure that I have no problems when it comes to security problems
Date published: 2021-02-28
Rated 5 out of 5 by from The best way to file taxes. I had an easy time filing. I twice had to use live chat and the people I spoke with were fantastic
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Service Easy to navigate; explains process and steps to take
Date published: 2021-02-28
Rated 5 out of 5 by from Fast Simple Guided tour for your taxes with icons, very easy to use . Turbo tax takes you step by step makes it less painful . Stop overpaying for your taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is helpful and easy to use. Turbo Tax is helpful and easy to use. Turbo Tax asks questions that leads you through each step of the process.
Date published: 2021-02-28
Rated 5 out of 5 by from Loved It It was very easy to use. The help tab was very useful as well for when I needed something clarified.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use but encountered a bug in software During the review phase the program generated an error regarding my mortgage interest number. There were no issues with the number, I checked it three times and everything was correct. I then attempted to call support and received a message that all agents were busy and to try again later. The next day I went into my return and selected the review option again and everything checked out without any issues. This was without my making any changes so something happened on the Turbo Tax side during that 12 hour period that resolved the issue.
Date published: 2021-02-28
Rated 5 out of 5 by from Always comforbatle from start to finish This is always a pleasant experience as the content is easy to follow and the questions are not confusing. I appreciate the EZ option being a real quick process.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome very simple to use, My questions were answered quickly.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is awesome My experience with TurboTax. So far been great! I will recommend them.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome App Every year they make sure that I have no problems when it comes to security problems
Date published: 2021-02-28
Rated 5 out of 5 by from The best way to file taxes. I had an easy time filing. I twice had to use live chat and the people I spoke with were fantastic
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2150