TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbotax could be better! Honestly its always not the best. Every year I have used TurboTax I talk to someone over the phone, and they don't really help at all. Also, I have asked them every time to go over my return a tell me if everything looks good before I submit it and they give me the go. However, every time my return gets rejected for some stupid reason and I just feel like they don't really know what they are doing especially when they are taking close to 200 dollars out of my return every year just for their bad services. Lower your prices TurboTax if your good to provide terrible services I know they make a killing from other people's taxes and that just doesn't sit right with me. Lastly, the last question on this review asks if I would be willing to give a video testimony about my experiences with TurboTax. Thats stupid, I don't understand why that's necessary.
Date published: 2023-02-01
Rated 5 out of 5 by from TURBO IS AMAZING LOVE USING THE APPLICATION IT IS EASY TO MOVE THROUGH
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is easy and fast !! This is a great app to file for your taxes. It was easier to do !
Date published: 2023-02-01
Rated 5 out of 5 by from Easy and convenient Nice to have to relieve the stress of taxes thankfully
Date published: 2023-02-01
Rated 5 out of 5 by from Just an incredible tool Its always so easy to complete tax returns and e-file them and not have to worry.
Date published: 2023-02-01
Rated 4 out of 5 by from Basic Version It's free! There are little spots where you can click if you need an explanation which is good. There are just so many categories to review that don't apply to me and this can be tedious.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy peasy As always it's easy as can be. Way easier in my sweats than at the cpa.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome Very simple and easy to use. Love it very much. Used before.
Date published: 2023-02-01
Rated 2 out of 5 by from I should charge you for wasting my time Way too redundant; completing the same form over and over and over again. My taxes couldn't have been any simpler, yet, 1.5 hrs later, I might be done.
Date published: 2023-02-01
Rated 5 out of 5 by from Good experience with TurboTax I was tired of pay a lot of money to do my taxes. But because I was afraid of make mistakes I used to paid a lot of money. Then I found TurboTax, not only is cheaper, I learned a lot about Taxes!! Also, I was not alone I was able to reach out a Tax Expert Any Time, any moment, yes!!! any moment I am talking about hours that everybody is normally sleeping. I reached the expert right in the spot and she answered all the questions. Yes a real person, not a bot!!!! What I like the most about Turbo Tax is that is very friendly and I felt that it took me step by step with no rush or pressure. I logged out so many times and went back with no problems. My Info was saved and safe. I can tell you that I am not an expert in Taxes but now I feel confidence because I found all the answer to my questions. Inclusive you can have live help!! yes live help, someone can be there with you while you are making your taxes or better they can do it for you. Love it Love it Love it!! This is the second year that I used Turbo Tax. Last year my son used an outside accountant expert and guess? He had issues with the IRS and was alone. I didnt have any issues even though I can count with Turbo Tax to helped in the case the IRS do an audit. Yes!! you read right!! Turbo Tax can help you even if you e-file your taxes or send your taxes. You are not alone after your file. That a peace of mind. Grab a cup of coffee or team and snack and enjoy do your taxes from home with Turbo Tax. No lines, no pressure, no expensive.... Peace of Mind.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax could be better! Honestly its always not the best. Every year I have used TurboTax I talk to someone over the phone, and they don't really help at all. Also, I have asked them every time to go over my return a tell me if everything looks good before I submit it and they give me the go. However, every time my return gets rejected for some stupid reason and I just feel like they don't really know what they are doing especially when they are taking close to 200 dollars out of my return every year just for their bad services. Lower your prices TurboTax if your good to provide terrible services I know they make a killing from other people's taxes and that just doesn't sit right with me. Lastly, the last question on this review asks if I would be willing to give a video testimony about my experiences with TurboTax. Thats stupid, I don't understand why that's necessary.
Date published: 2023-02-01
Rated 5 out of 5 by from TURBO IS AMAZING LOVE USING THE APPLICATION IT IS EASY TO MOVE THROUGH
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is easy and fast !! This is a great app to file for your taxes. It was easier to do !
Date published: 2023-02-01
Rated 5 out of 5 by from Easy and convenient Nice to have to relieve the stress of taxes thankfully
Date published: 2023-02-01
Rated 5 out of 5 by from Just an incredible tool Its always so easy to complete tax returns and e-file them and not have to worry.
Date published: 2023-02-01
Rated 4 out of 5 by from Basic Version It's free! There are little spots where you can click if you need an explanation which is good. There are just so many categories to review that don't apply to me and this can be tedious.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy peasy As always it's easy as can be. Way easier in my sweats than at the cpa.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome Very simple and easy to use. Love it very much. Used before.
Date published: 2023-02-01
Rated 2 out of 5 by from I should charge you for wasting my time Way too redundant; completing the same form over and over and over again. My taxes couldn't have been any simpler, yet, 1.5 hrs later, I might be done.
Date published: 2023-02-01
Rated 5 out of 5 by from Good experience with TurboTax I was tired of pay a lot of money to do my taxes. But because I was afraid of make mistakes I used to paid a lot of money. Then I found TurboTax, not only is cheaper, I learned a lot about Taxes!! Also, I was not alone I was able to reach out a Tax Expert Any Time, any moment, yes!!! any moment I am talking about hours that everybody is normally sleeping. I reached the expert right in the spot and she answered all the questions. Yes a real person, not a bot!!!! What I like the most about Turbo Tax is that is very friendly and I felt that it took me step by step with no rush or pressure. I logged out so many times and went back with no problems. My Info was saved and safe. I can tell you that I am not an expert in Taxes but now I feel confidence because I found all the answer to my questions. Inclusive you can have live help!! yes live help, someone can be there with you while you are making your taxes or better they can do it for you. Love it Love it Love it!! This is the second year that I used Turbo Tax. Last year my son used an outside accountant expert and guess? He had issues with the IRS and was alone. I didnt have any issues even though I can count with Turbo Tax to helped in the case the IRS do an audit. Yes!! you read right!! Turbo Tax can help you even if you e-file your taxes or send your taxes. You are not alone after your file. That a peace of mind. Grab a cup of coffee or team and snack and enjoy do your taxes from home with Turbo Tax. No lines, no pressure, no expensive.... Peace of Mind.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2137